IT Administrative Assistant

Found in: Appcast US C2 - 1 week ago


Thomasville, United States Insight Global Full time

Job Description:

A client of Insight Global is seeking an Administrative Assistant to join their IT Operations team and support a companywide technical refresh project. This resource will be fielding calls from technicians in the field, taking detailed notes, and escalating to the technical team as needed. You can expect to handle 10-20 calls per day and will be supporting 300+ branches across the U.S. This is a 6 month contract role.


Qualifications:


  • Documentation experience
  • Strong attention to detail
  • Experience answering phones and delegating tasks as needed
  • Strong interpersonal, customer service and communication skills
  • Ability to multitask and highly organized
  • Proficient in Microsoft Office suite



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