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Client Services Representative
1 month ago
Job Role - Client Services Representative -For Banking Client
Location - South Jordan, UT -Hybrid
Duration - 12 Months
- Respond to and coordinate with clients/business areas in regarding returned mail inquiries
- Respond to internal and external inquiries and ensure maintenance of SLAs
- Work with clients or internal stakeholders as information is required or requested
- Support the reconciling of unclaimed assets as needed
- Work on assigned projects on an as-needed basis to support Escheatment Operations
- Identify and escalate potential process anomalies to management in a timely manner
- Support a positive environment by balancing workloads while meeting client expectations; providing candid, meaningful feedback in a timely manner; and keeping management informed of progress and issues.
- Considerable technical skills, large data management processing, and MS Excel experience.