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Client Services Representative

1 month ago


South Jordan, United States eTeam Full time

Job Role - Client Services Representative -For Banking Client

Location - South Jordan, UT -Hybrid

Duration - 12 Months

  • Respond to and coordinate with clients/business areas in regarding returned mail inquiries
  • Respond to internal and external inquiries and ensure maintenance of SLAs
  • Work with clients or internal stakeholders as information is required or requested
  • Support the reconciling of unclaimed assets as needed
  • Work on assigned projects on an as-needed basis to support Escheatment Operations
  • Identify and escalate potential process anomalies to management in a timely manner
  • Support a positive environment by balancing workloads while meeting client expectations; providing candid, meaningful feedback in a timely manner; and keeping management informed of progress and issues.
  • Considerable technical skills, large data management processing, and MS Excel experience.