Service Desk Representative

4 days ago


South Jordan, Utah, United States Russell Tobin Full time

**Job Overview:** Service Desk Representative

**Location:** South Jordan, UT

**Duration:** 6+ months

**Estimated Salary Range:** $40,000 - $45,000 per year (based on a 20-22 hour workweek)

We are seeking a highly skilled Service Desk Representative to join our team at Russell Tobin. In this role, you will provide technical support to clients by responding to their inquiries and resolving any issues that may arise.

You will be responsible for handling multiple tasks simultaneously, such as answering client calls, responding to emails, and updating client records. You will also need to maintain accurate records of client interactions and communicate effectively with colleagues to ensure seamless resolution of client issues.

To succeed in this position, you must possess excellent communication and problem-solving skills, be able to work well under pressure, and have a strong attention to detail. If you are a team player who is passionate about delivering world-class service, we encourage you to apply for this exciting opportunity.

Responsibilities:

  • Provide technical support to clients by responding to their inquiries and resolving any issues that may arise.
  • Handle multiple tasks simultaneously, such as answering client calls, responding to emails, and updating client records.
  • Maintain accurate records of client interactions and communicate effectively with colleagues to ensure seamless resolution of client issues.
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