Call Center Representative

5 days ago


Phoenix, United States Acro Service Corp Full time

"Local Candidates only"


Job Details:

Job title:: Call Center Agent

Duration :: 6 months

Payrate :: $20/hr

Shift :: Monday-Friday; 7:45am-5:15pm

Location :: Phoenix, AZ, 85007

Start date :: ASAP REMOTE

Position Description

Remote but needs to report to office first day for orientation.

Responsible for professionally and courteously serving customers by handling all inbound telephone calls pertaining to Individual and Business-related tax compliance, delinquency and general information requests and inquiries.

To succeed in this position candidates should have a bias for doing the right thing and serving others with a positive attitude.

This position includes the following:

-Answering incoming phone calls in a fast-paced environment.

-Resolving Tier 1 level issues

-Reviewing taxpayer accounts

-Verifying, gathering and simultaneously updating key information

-Educating taxpayers of online resources and current tax policies

-Submitting requests for payment arrangements

-Participation in all team engagement activities.

-Meeting performance expectations


Skills Required

  • Strong ability to multitask Basic use of Microsoft Word, Excel and Google Workspace
  • Basic math skills are required - addition, subtraction, multiplication and division.
  • Communicate well both in writing and verbally
  • Great interpersonal skills
  • Retain knowledge easily
  • Creative in problem solving
  • Goal oriented
  • Organized


Skills Preferred

Spanish-speaking preferred.


Experience Required

Previous two positions should each be at least one consecutive year in a fast paced call center.

National call centers in industries such as finance/banking, insurance, telecommunications (not technical support).


Experience Preferred

Experience with participating in process improvement activities


Education Required

High school diploma or equivalent.


Education Preferred

Associate degree or higher



  • Phoenix, United States MHA Systems Inc. Full time

    Job DescriptionJob DescriptionJob description:Call Center Customer Service Representative for Loan ProcessingPosition Summary:We are hiring Call Center Customer Service Representatives - $2000 hiring bonusThe Call Center Customer Service Representative/Loan Processor provides superior effective customer service and assures accurate information has been...


  • Phoenix, United States Collabera Remote Work Freelance Full time

    Position Details: Industry - Banking and FinancialTitle - Sr. Banking Call Center RepresentativeDuration - 6 monthsLocation - Phoenix, AZPay - $25/hour to...


  • Phoenix, United States Randstad Full time

    Do you have a passion for helping people and a knack for problem-solving? We're looking for skilled communicators to join our Customer Service team. As a Bank Call Center Representative, you'll be the first point of contact for our customers, addressing their inquiries, resolving issues, and ensuring a positive banking experience. If you're a motivated...


  • Phoenix, United States Acro Service Corp Full time

    Remote but needs to report to office first day for orientation. Responsible for professionally and courteously serving customers by handling all inbound telephone calls pertaining to Individual and Business-related tax compliance, delinquency and general information requests and inquiries. To succeed in this position candidates should have a bias for doing...


  • Phoenix, United States Acro Service Corp Full time

    Remote but needs to report to office first day for orientation. Responsible for professionally and courteously serving customers by handling all inbound telephone calls pertaining to Individual and Business-related tax compliance, delinquency and general information requests and inquiries. To succeed in this position candidates should have a bias for doing...


  • Phoenix, United States Acro Full time

    Position Description: Remote but needs to report to office first day for orientation. Responsible for professionally and courteously serving customers by handling all inbound telephone calls pertaining to Individual and Business-related tax compliance, delinquency and general information requests and inquiries. To succeed in this position candidates should...


  • PHOENIX, United States TalentBridge Full time

    Embark on a fulfilling journey with us as a Customer Service Representative in our cutting-edge call center! We're on the lookout for individuals who thrive in a fast-paced environment, are passionate about delivering exceptional customer service, and enjoy tackling challenges head-on. Join our dynamic team and play a pivotal role in assisting customers with...


  • Phoenix, United States Acro Service Corp Full time

    Position Description Remote but needs to report to office first day for orientation. Responsible for professionally and courteously serving customers by handling all inbound telephone calls pertaining to Individual and Business-related tax compliance, delinquency and general information requests and inquiries. To succeed in this position candidates should...


  • Phoenix, United States Acro Full time

    "Local Candidates only" Job Details: Job title:: Call Center Agent Duration :: 6 months Payrate :: $20/hr Shift :: Monday-Friday; 7:45am-5:15pm Location :: Phoenix, AZ, 85007 Start date :: ASAP!! REMOTE Position Description Remote but needs to report to office first day for orientation. Responsible for professionally and courteously serving customers by...

  • Rep- Call Center

    4 days ago


    Phoenix, United States The Mayo Clinic Full time

    Efficiently and effectively manages a heavy volume of incoming telephone calls. Sorts and directs the calls to the appropriate individuals. Serves as informational representative of clinical departments/divisions. Performs other duties and tasks as a Call Center, Technology, Healthcare


  • Phoenix, United States Randstad Full time

    Job DescriptionJob DescriptionDo you have a passion for helping people and a knack for problem-solving? We're looking for skilled communicators to join our Customer Service team. As a Bank Call Center Representative, you'll be the first point of contact for our customers, addressing their inquiries, resolving issues, and ensuring a positive banking...


  • Phoenix, United States Collabera Full time

    Position Details: Industry - Banking and Financial Title - Sr. Banking Call Center Representative Duration - 6 months Location - Phoenix, AZ Pay - $25/hour to $30/hour About Role: Providing exceptional customer service to commercial/business clients large corporate/high revenue/platinum customers Provide Customer service for anything from a...


  • Phoenix, United States Acro Service Corp Full time

    Position Description: Remote but needs to report to office first day for orientation.Responsible for professionally and courteously serving customers by handling all inbound telephone calls pertaining to Individual and Business-related tax compliance, delinquency and general information requests and inquiries. To succeed in this position candidates should...


  • Phoenix, United States Acro Service Corp Full time

    Position Description: Remote but needs to report to office first day for orientation.Responsible for professionally and courteously serving customers by handling all inbound telephone calls pertaining to Individual and Business-related tax compliance, delinquency and general information requests and inquiries. To succeed in this position candidates should...


  • Phoenix, United States Randstad Full time

    Job DescriptionJob DescriptionDo you have a passion for helping people and a knack for problem-solving? We're looking for skilled communicators to join our Customer Service team. As a Bank Call Center Representative, you'll be the first point of contact for our customers, addressing their inquiries, resolving issues, and ensuring a positive banking...


  • Phoenix, Arizona, United States Acro Service Corp Full time

    At Acro Service Corp, we value our customers and strive to provide them with the best possible service experience. As a Call Center Representative, you will have the opportunity to make a positive impact on our customers' lives and help us achieve our mission.**Key Responsibilities:**Handle incoming customer calls and respond to their inquiries in a...


  • Phoenix, Arizona, United States ATI Physical Therapy Full time

    Job Overview: As a Call Center Agent at ATI Physical Therapy, you will play a critical role in providing exceptional patient care by effectively scheduling appointments for physical therapy needs. This involves adhering to established referral intake workflows and supporting all work queues within SLAs. You will also be responsible for accurate entry of all...


  • Phoenix, Arizona, United States Randstad North America, Inc. Full time

    About the RoleWe are seeking a highly skilled and motivated Credit Card Call Center Representative to join our team in North Phoenix. The successful candidate will be responsible for providing top-notch customer service, resolving complex issues, and working effectively with internal teams.What We OfferCompetitive compensation packagePotential for permanent...


  • Phoenix, United States Collabera Full time

    Job DescriptionJob DescriptionPosition Details:Industry - Banking and FinancialTitle - Sr. Banking Call Center RepresentativeDuration - 6 monthsLocation - Phoenix, AZPay - $25/hour to $30/hourAbout Role:Providing exceptional customer service to commercial/business clients large corporate/high revenue/platinum customersProvide Customer service for anything...

  • Operations Manager

    7 days ago


    Phoenix, Arizona, United States HealthOp Solutions Full time

    Operations Manager - Call Center Job DescriptionAt HealthOp Solutions, we're looking for an Operations Manager to lead our call center team.You'll oversee daily operations, manage staff, and drive results. Your strong leadership and management skills will help us deliver exceptional customer service.In this role, you'll:Lead a team of customer service...