Associate Lab Computing Analyst
1 week ago
Role: Associate Lab Computing Analyst
Location: Summit, NJ, 07901
Contract: 12+ months
40 HR/wk, M-Su, 24 hour shift (flexibility provided, 8-10 hours/4-5 days a week)
OT – As needed
OC/Weekends – As needed
Daily Responsibilities/Job Description:
Implements, monitors and provides technical support of customer laboratory IT environments, typically integrated with instrumentation
Implements customer specified benchtop computing design and processes
Administers and assures connectivity of customer's Windows based platform
Maintains and supports the operating system, desktop hardware and peripherals, enterprise print strategy, management tools, application packaging, desktop tool development, software distribution, and core desktop applications
Manage On-boarding, retirement and relocation of equipment
Implements Windows based security, including but not limited to: user / group permissions, file / folder permissions, group policies, local security policies, etc.
Analyzes, identifies, and implements enhancements, upgrades and/or solutions to improve the overall support of the desktop platform in a timely manner
Ensures adherence to client's corporate policies through periodic reporting and compliance programs
Acts as the technical support contact for field service engineers, repairing and troubleshooting client instrument and information technology issues
Follow documented procedures, policies, troubleshooting and best practices
Create and maintain a physical inventory of lab equipment, PC's, software and any other information pertinent to the environment
Submit weekly Engineer reports to the team lead by COB on the last business day of the week
Acts as Liaison for software/hardware related inquiries
Escalates IT issues that are not resolved Lab IT analysts
Participates in client team meetings
Escalates delivery concerns to the team lead
Skills Overview:
Qualifications/years of experience:
Associate degree in Computer Science or technology industry experience
OR
1+ year of relevant technical experience including (but not limited to); Windows technologies including Microsoft Office, networking, remote computing and backup systems
Must Haves:
Experience with scientific instrumentation
Experience in Life Science environment
Technology Requirements:
Occasionally operates a computer and other office machinery, such as a calculator, copy machine, and computer printer
Additional Requirements:
Must be able to remains in a stationary position more than 25% of the time
The person in this position needs to occasionally move inside and outside labs
Frequently operate on instruments, objects, tools or controls, which will require regularly bending, squatting, stretching and reaching in order to perform in a service function.
Regularly move or lift up to 25 pounds and occasionally move or lift up to 100 pounds
Specific vision abilities required by this position include without limitation, the ability to observe details at close range (within a few feet of the instrument), distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position
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