Quality Assurance Engineer

3 weeks ago


San Diego, United States CLICS Full time

CLICS, LLC has an opening for a full-time Quality Assurance Engineer responsible for ensuring that CLICS software and systems perform in a reliable manner and that new features and releases are appropriately tested to maintain a high-quality user experience with minimal bugs and downtime.


CLICS has a wide variety of different systems including mobile apps, remote hardware/dispensers, firmware, online portals, a public website, and various backend systems and 3rd party integrations. As a startup, CLICS operates in a fast-paced environment with minimal bureaucracy and has software deployments on a frequent basis, with plenty of growth opportunities available. This role reports to the VP of Engineering and will work closely with the engineering and executive teams to confirm that product features operate as intended across various platforms.


ROLES & RESPONSIBILITIES (included, but not limited to):


  • Becoming an expert in how CLICS systems work and the use cases of various users
  • Reviewing software requirements, developing testing strategies, and executing tests
  • Analyzing test results on database impacts, errors or bugs, and usability
  • Signing off on new releases and recommending rollout schedule based on risk level
  • Determining appropriate test coverage and maintaining a suite of regression tests
  • Designing or recommending automated test protocols for software and server code
  • Building documentation and knowledge-base material for internal stakeholders and customer support teams
  • Investigating incidents from the field to document and reproduce the scenarios
  • Entering bug reports into the ticketing system and escalating as appropriate
  • Participating in design reviews and providing input on requirements, product design, and potential problems
  • Providing reports on all aspects related to software testing and reporting to the management team
  • Onboarding and training new hires on how the CLICS systems work, and the Slack, ClickUp and Google Drive platforms
  • Provide support to all departments as needed
  • Build and expand the automation framework.
  • Collaborate with the other engineers to implement sound quality practices with a focus on automation.


QUALIFICATIONS

  • 3+ years of relevant QA experience required, preferably with remote kiosks/assets
  • Bachelor's degree in computer science or related field is preferred, but not required.
  • Up-to-date knowledge of software test design, testing methodologies, and best practices
  • Experience programming in Ruby, Ruby on Rails a plus
  • Experience with TypeScript/Javascript and front-end frameworks (Angular, Ionic, React) a plus
  • Working knowledge of testing strategies and compatibility with various software programs
  • Working knowledge of programming/scripting, source code control, and deployment
  • Startup experience preferred, growth mindset, can do attitude, ability to learn quickly
  • Excellent communication and critical thinking skills
  • Good organizational skills and great attention to detail – details matter


PERKS & BENEFITS: 

  • Health, dental, vision and life insurance 
  • 401k
  • Paid Time Off


Ready to apply?


CLICS is a beauty tech company located in San Diego, CA and has invented the industry’s first hair color digital studio that completely optimizes the way salons formulate, dispense, and manage hair color. With an innovative mobile app and computer-controlled platform, CLICS allows hair colorists to create any shade of demi or permanent color with the touch of a button.


CLICS is a leader in industry-first beauty salon automation technologies and proud to be an equal opportunity employer.


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