Senior Sales Account Manager

3 weeks ago

City of Industry, United States GIGABYTE USA Full time

Our fast-growing company is looking for an experienced Senior Sales Account Manager to join the team. You will be interacting regularly with assigned accounts to drive sales using data and coordinating with internal operations teams, whilst providing an excellent customer experience and building lasting relationships. The ideal candidate is someone who works well under pressure, has strong communication skills, works well others, is responsible and detailed, and has strong work ethics. In addition, you should have a strong understanding of the PC hardware industry and computer components.

Responsibilities

  • Manage multiple accounts and foster strong relationships at all points of customer interfacing
  • Maintain and further develop returning clientele while ensuring client satisfaction
  • Regularly engage customers to ensure growing sales and inventory turnover
  • Liaise with internal teams to quantify client demands and ascertain key performance objectives and goals to aim at and exceed
  • Utilize technical tools and operational data to adapt and steer sales efforts toward profitable exchange
  • Present and report on sales campaign progress using performance metrics and data
  • Manage weekly account status documents for review (Both Sales & Marketing Aspect)
  • Coordinate with Accounting department to facilitate billing and invoicing
  • Optimize customer account activity for effective follow-up on resolving open issues
  • Learn and observe established sales processes and protocol for executing sales operations and campaign management
  • Offer feedback on adjusting sales processes when necessary
  • Work toward ensuring seamless customer service, strong operational execution, and calculated efforts
  • Other responsibilities as assigned

Qualifications

  • 5+ years of experience in Inside Sales or Account Management
  • Bachelor's degree in a relevant field or equivalent work experience
  • A dynamic personality able to effectively engage and influence a variety of audiences at all levels of business
  • Demonstrably strong written and oral communication skills and ability to collaborate with both external and internal teams
  • Skill with building rapport and trust in relationships, backed by establishing clear expectations and concrete follow-through
  • Organized and analytical approach to working in a fast-paced environment with strong decision-making skills
  • Business acumen and collaborative spirit when handling complex client relationships
  • Experience in project management and execution
  • Effective prioritization and ability to balance numerous tasks
  • Mindset toward continual refining and expanding of business with assigned accounts
  • Familiarity with contract negotiations
  • Self-motivated and and independent worker

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