Account Manager

2 weeks ago


Alpharetta, United States Burton Energy Group Full time

The ideal candidate will be able to appropriately identify the needs current customers in order to aid customers in their success using our services. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face. The ideal candidate will be able to troubleshoot day-to-day problems or issues pertaining to existing customer accounts and clients that require a high attention to detail. This role is responsible for the review of requests submitted to the Energy Procurement and Operations teams, via a shared inbox or through direct outreach. This person will apply any problem solving skills and intermediate customer support experience to resolve non-technical concerns, and for more technical concerns, will delegate the request to the proper team and maintain communication and final resolution with the client. 

 

Responsibilities

  • Work cross functionally within the company to communicate with all stakeholders in customers' success and maintain work flow progress through other departments
  • Create and maintain relationships with customers to better understand and achieve their needs
  • Provide consistent, professional, courteous and rapid responses to clients
  • Manage monthly project tracking of inquires and resolutions and maintain savings reports
  • Act as main point of contact and resolve problems by clarifying issues; research and explore answers; implement solutions and escalate more challenging concerns


Qualifications

  • Previous account management experience
  • Articulate and well accustomed to a client facing role
  • Ability to communicate effectively using Microsoft Office suite and other software and web-based applications; Microsoft Project a plus
  • Able to multi-task, manage multiple workloads, take accountability and deliver results to meet competing priorities

  • Accounting Manager

    4 weeks ago


    Alpharetta, United States STONE Resource Group Full time

    STONE Resource Group is one of the fastest growing Professional Staffing Companies in the country! SRG is a professional services and staffing company focused heavily in the IT, Telecommunications, and Finance & Accounting space. They've also hit Inc. 5000's list of fastest growing companies for 8 years in a row! This is NOT A REMOTE OPPORTUNITY. However,...

  • Accounting Manager

    2 weeks ago


    Alpharetta, United States The Edge Group Full time

    Accounting ManagerAlpharetta, GAOur client, a global manufacturer, is seeking an Accounting Manager who will report to the Corporate Controller in the North America parent company head office accounting department.Responsibilities:Manage month-end closing activities for the parent company and other legal entities serviced by the parent.Manage consolidation...

  • Accounting Manager

    4 days ago


    Alpharetta, United States The Edge Group Full time

    Accounting Manager Alpharetta, GA Our client, a global manufacturer, is seeking an Accounting Manager who will report to the Corporate Controller in the North America parent company head office accounting department. Responsibilities: Manage month-end closing activities for the parent company and other legal entities serviced by the parent. Manage...

  • Accounting Manager

    1 month ago


    Alpharetta, United States The Edge Group Full time

    Accounting ManagerAlpharetta, GAOur client, a global manufacturer, is seeking an Accounting Manager who will report to the Corporate Controller in the North America parent company head office accounting department.Responsibilities:Manage month-end closing activities for the parent company and other legal entities serviced by the parent.Manage consolidation...

  • Accounting Manager

    1 month ago


    Alpharetta, United States The Edge Group Full time

    Accounting ManagerAlpharetta, GAOur client, a global manufacturer, is seeking an Accounting Manager who will report to the Corporate Controller in the North America parent company head office accounting department.Responsibilities:Manage month-end closing activities for the parent company and other legal entities serviced by the parent.Manage consolidation...

  • Accounting Manager

    4 weeks ago


    Alpharetta, United States The Edge Group Full time

    Accounting Manager Alpharetta, GA Our client, a global manufacturer, is seeking an Accounting Manager who will report to the Corporate Controller in the North America parent company head office accounting department. Responsibilities: Manage month-end closing activities for the parent company and other legal entities serviced by the parent. Manage...

  • Accounting Manager

    6 days ago


    Alpharetta, United States GHJ Full time

    GHJ Search and Staffing serves as the recruitment division of GHJ, a prominent national accounting and advisory firm. Our team provides qualified Accounting and Finance professionals on a temporary and permanent basis across a broad range of industries. GHJ’s relationship with our Global Advisory and Accounting Network provides the resources needed to...

  • Accounting Manager

    7 days ago


    Alpharetta, United States Medium Full time

    GHJ Search and Staffing serves as the recruitment division of GHJ, a prominent national accounting and advisory firm. Our team provides qualified Accounting and Finance professionals on a temporary and permanent basis across a broad range of industries. GHJ’s relationship with our Global Advisory and Accounting Network provides the resources needed to...

  • Account Manager

    2 weeks ago


    Alpharetta, United States Burton Energy Group Full time

    The ideal candidate will be able to appropriately identify the needs current customers in order to aid customers in their success using our services. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face. The ideal candidate will be able...

  • Account Manager

    3 weeks ago


    Alpharetta, United States Burton Energy Group Full time

    The ideal candidate will be able to appropriately identify the needs current customers in order to aid customers in their success using our services. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face. The ideal candidate will be able...

  • Account Manager

    1 month ago


    Alpharetta, United States Burton Energy Group Full time

    The ideal candidate will be able to appropriately identify the needs current customers in order to aid customers in their success using our services. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face. The ideal candidate will be able...


  • Alpharetta, United States NorthPoint Search Group Inc Full time

    Construction Accounting Manager - North Atlanta, GAWe are looking for an experienced Construction Accounting Manager with Job Costing expertise to join our team. In this role, you will be responsible for overseeing all aspects of accounting for our construction projects, including job costing, financial reporting, and budgeting.Responsibilities:Develop and...


  • Alpharetta, United States Associa Full time

    Job Description Come, join our Team! Homeside Properties, an Associa Company, is hiring an Assistant Accounting Manager to assist in providing accounting services to our valued clients. We are looking for energetic, flexible professionals who want to make a long-lasting career with a company that leads the industry. Our colleagues are the reason for our...


  • Alpharetta, United States CareerBuilder Full time

    We need a seasoned Senior account manager who will be able to solve complex issues on fleet (large) accounts. This AM will have around a total of 20 accounts, but they have anywhere from 50 - 1000 trucks. This is a book of accounts that needs a very seasoned Account manager. Experience dealing with fleet account issues/thinking outside the box to solve...

  • Jr. Account Manager

    4 weeks ago


    Alpharetta, United States Naylor Association Solutions Full time

    Overview: Naylor Association Solutions is a dynamic, industry-leading organization dedicated to building stronger associations by delivering a combination of member engagement and revenue-generating solutions. Our integrated solutions span all major functional areas, including publishing and communications, trade shows and events, software and web...

  • Jr. Account Manager

    3 weeks ago


    Alpharetta, United States Naylor Association Solutions Full time

    Overview Naylor Association Solutions is a dynamic, industry-leading organization dedicated to building stronger associations by delivering a combination of member engagement and revenue-generating solutions. Our  integrated solutions span all major functional areas, including publishing and communications, trade shows and events, software and web...

  • Account Manager

    5 days ago


    Alpharetta, United States Gallagher Full time

    About Us: At Risk Placement Services, we're more than just a team we thrive on collaboration, creativity, and tackling challenges head-on. Our culture fosters an environment where every idea counts, and every individual's contribution matters. Step into a world of excitement and innovation as we work with top-rated carriers to design robust coverage for our...


  • Alpharetta, United States Got Bugs? Termite and Pest Solutions Full time

    Exciting opportunity alert! Are you a tech-savvy individual who thrives on learning and embraces challenges with unwavering determination? Imagine delving into the world of customer accounts at Got Bugs? Termite and Pest Solutions in Alpharetta, where every day presents new opportunities for growth and innovation.As a Full Time Account Management Specialist,...

  • Account Manager II

    2 weeks ago


    Alpharetta, United States Factory Mutual Insurance Company Full time

    Overview : FM Global is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM Global helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and...

  • Account Manager II

    2 days ago


    Alpharetta, United States FM Global Full time

    FM Global is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM Global helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research;...