Director of People Operations

DIRECTOR – PEOPLE OPERATIONS

JOB TITLE:                             Director – People Operations

REPORTS TO (TITLE):            President & COO

SUPERVISES:                         Manages a department of 10-12 employees with 4-5 direct reports

CLASSIFICATION:                 Full-time, Sr. Management, Exempt Position

COMPANY OVERVIEW

Heartland Fabrication, LLC. is a national leader in the production of inland river barges located 50 miles south of Pittsburgh, PA. Heartland Fabrication currently employs over 400 shipbuilding teammates manufacturing the best inland river barges in the United States. The Heartland Team would welcome this successful candidate where commitment to excellence and delivery of superior marine equipment is the norm. 

JOB OVERVIEW

The Director of People Operations (DPO) is responsible for strategically leading and optimizing employee performance through recruiting, training, onboarding, employee engagement and fostering a safe and positive workplace culture.  By utilizing meaningful KPI’s the Director will be required to align current processes and make data-driven recommendations for improved employee performance to align with the overall strategic direction of the organization. This position is directly responsible for leading managers in the People Operations Department including recruiting, onboarding, HR (benefits, employee relations, policy administration, retirement plan administration, and compliance), company culture/employee engagement, performance management, internal marketing communications, employee training and classification, workforce planning (in collaboration with other senior leaders), and leading the mission zero safety culture.

ESSENTIAL FUNCTIONS

·       Develop, implement, and drive key initiatives across the organization to support Heartland Fabrication’s talent and culture. Promote a rewarding, people-centric culture that aligns with organizational mission, vision, and goals.

·       Drive organizational effectiveness and change management, partnering with team to support new initiatives, policy changes, process improvements, adoption of new tools, and other key activities.

·       Develop measurable outcomes and strategies to support the achievement of the overall business operations objectives and function as a strategic business advisor to the executive/senior management team regarding key organizational and management issues.

• Work closely with the HR manager to manage and carry out full range of HR processes and functions. Provide guidance to line management, while supporting the professional development of the management team to ensure a deep bench of people expertise and service within the organization.
• Ensure recruiting processes are consistent, streamlined, and targeted toward a talented applicant pool. Train line management on recruitment strategies to help produce and retain a talented candidate pool and work with leadership and directors on workforce planning and hiring needs.
• Ensure equitable, transparent, and competitive compensation and benefits programs which incentivize and reward performance. Oversee performance management/annual review plans and processes.
• Provide employee relations support to leadership, directors, managers and staff, counseling employees on work-related issues while interpreting and applying organizational polices.
• Ensure all HR programs are effective and in compliance with local and national regulations. Keep abreast of current guidelines, legislation and new regulations, as well as changes and trends in the field related to data privacy, background screening programs, recruitment, employment law, FMLA, etc.
• Provide recommendations to leadership team for improvement in policies, procedures, and programs to support and improve facility operations.
• Oversee various technology platforms for benefits administration technology and retirement platforms.
• Consult with legal counsel on employment matters as appropriate.
• Participate and lead internal committees, working groups, and special projects.
• Maintain comprehensive approach for dealing with employee complaints or concerns. Serve as a coach and mentor to staff, as appropriate, to improve performance. Conduct investigations when employee issues or concerns arise. Partner with leadership team, external support, other staff, and/or legal counsel to resolve employee issues fairly, consistently, and expeditiously.
• Proactively provide overall leadership and guidance for plant safety and environmental programs to ensure a safe, healthy, and accident-free work environment. Promote and build a positive safety culture and lead all aspects of the plant’s efforts to comply with federal, state, and local EHS regulations, as well as all corporate and plant safety programs and policies.
• Manages the workers’ compensation program for the company by partnering with the insurance providers to effectively reduce claims, support for effective case management, the efficient administration of new claims, and deliberate review of long-term cases, contribute to improvements in recovery times, decreases in the total number of lost production days, and an overall reduction of workers' compensation costs.

REQUIRED QUALIFICATIONS

• Bachelor’s degree in a related field and a minimum of 10 years’ relevant experience.
• Experience managing a team on multi-functional projects in a fast-paced environment
• Exceptional written and verbal communication skills
• Poise, confidence, discretion required
• Experience partnering with a wide range of constituents including executive management, front-line managers, trade-skills, and professional consultants
• Proficiency with Office365, applicant tracking systems, HR management systems, and performance management tools
• Excellent follow-through and attention to detail, with the ability to track and manage multiple critical initiatives
• Proven ability to develop and analyze complex cross-functional systems in an organization and articulate recommended changes to the executive management team or board of director’s

PREFERRED ATTRIBUTES

• Establish and implement HR efforts that effectively communicate and support the company's mission and strategic vision.
• Develop HR plans and strategies to support the achievement of the overall business operations objectives.
• Function as a strategic business advisor to the executive/senior management of each business unit or specialty group regarding key organizational and management issues.
• Work with the company's executive management team to establish a sound plan of management succession that corresponds to the strategy and objectives of the company.
• Develop comprehensive strategic recruiting and retention plans to meet the human capital needs of strategic goals.
• Develop and implement comprehensive compensation and benefits plans that are competitive and cost-effective.
• Provide overall leadership and guidance to the HR function by overseeing talent acquisition, career development, succession planning, retention, training, leadership development, compensation and benefits globally.

COMPENSATION AND BENEFITS PACKAGE

• Compensation commensurate with education and experience.
• 401(k) saving plan with matching opportunities.
• Health, Vision, Dental plans available and company paid short-term & long-term disability insurance.
• PTO & holidays package provided.