Deskside Support Technician

1 month ago


West Jefferson, United States Insight Global Full time

Title: Desktop Support Technician

Duration: 6-month Contract-to-Hire

Location: West Jefferson, OH 43162

On-Site Schedule: Fully On-site

Shift Schedule: Friday-Monday (weekend shift), 7am-5:30pm

Pay Rate: $27/h


Day-to-Day:

  • Identify, triage, prioritize and resolve Level 1 & 2 Incidents within our Service Level Agreement, which includes responding to high-priority outages outside of normal business hours; work as the liaison between site leadership, IT leadership and other technical team during outages
  • Perform daily walks around the warehouse or plant and perform equipment inspections and preventive maintenance
  • Manage and maintain an inventory of assets to ensure asset readiness to minimize incident impact and downtime
  • Help create and maintain IT processes and procedures to support the site; lead local project management for site technical refreshes, end-user equipment deployments for expansions, and end-user equipment deployments for site startups
  • Perform installation, upgrades, maintenance, basic troubleshooting, and repair of various software, as well as computer devices, mobile phones, scanners, network equipment, printers, telephones, etc.
  • Provide training, mentorship and leadership for other technicians
  • Maintain exceptional service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, identifying trends and recommending system improvements
  • Make technical recommendations to site leadership regarding problems, projects and releases
  • Create batch files or PowerShell scripts for asset management and incident resolution



Must Haves:

  • 2 years of experience supporting networked systems
  • Ability to troubleshoot and configure RF devices or other handheld terminals, Android PCs and tablets, and printers (multifunction, laser, fax, barcode label, dot matrix and high-volume scanners)


Plusses:

  • 5 years of experience supporting a corporate or warehouse networked computer environment
  • 5 years of experience installing, troubleshooting and supporting corporate AV equipment; building, deploying and troubleshooting desktop computers in a corporate environment; telephony equipment and Microsoft Windows OS
  • Strong understanding of warehouse management systems



  • West Palm Beach, United States SISL Global Full time

    Position –Deskside support tech· Job Title:- Desktop Support Technician· Job Type:- Full-time (Contractual role for 1 Year)· Client Industry- Pharmaceutical·Job Summary:The L2 Desktop Support Technician is responsible for providing advanced technical support andtroubleshooting to end-users. This role involves addressing complex issues, maintaining...

  • IT Technician II

    16 hours ago


    Jefferson City, United States Learfield Full time

    The IT Support Technician II role will serve as escalation point for a team of Support Technician I's. This role ensures proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests as well as installation, configuration and oversight of the...


  • West Linn, Oregon, United States HealthCare Support Full time

    Dialysis Technician Contract Job DetailsHealthcare Support is seeking a skilled Dialysis Technician for a contract position in Clackamas, Oregon.Specialty: Dialysis TechnicianDiscipline: Allied Health ProfessionalDuration: 13 weeksShift: 12 hours, daysEmployment Type: Local ContractAs a Dialysis Technician, you will be responsible for providing high-quality...


  • West Jefferson, United States Randstad USA Full time

    Job DescriptionJob DescriptionDirect Hire: we’re not just in the business of manufacturing—we’re shaping the future of automotive production. As a proud Tier-1 supplier to Honda, we specialize in designing and developing essential tools and components that keep the automotive world moving. Our state-of-the-art facilities ensure top-quality...

  • Pharmacy Technician

    4 weeks ago


    Jefferson City, Missouri, United States SSM Health Full time

    Job Summary:We are seeking a skilled Pharmacy Technician to join our team at SSM Health. As a Pharmacy Technician, you will provide support to pharmacists in a retail setting, ensuring the efficient and accurate dispensing of medications to our patients.Responsibilities:Fills prescriptions by retrieving the correct medication from inventory, matching the...


  • West Jefferson, United States GXO Logistics Full time

    Logistics at full potential.At GXO, we‘re constantly looking for talented individuals at all levelswho can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you‘ll have the support to excel at workand the resources to build a...


  • West Jefferson, United States Disability Solutions Full time

    The pay range per hour is $28.20 - $31.68Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target...

  • IT Systems Technician

    2 weeks ago


    Jefferson, United States Uline Full time

    Set up and manage computers, printers, audio / visual equipment and mobile devices. Install and organize network cables for workstations and data cabinets. Help with employee workspace and building changes. Troubleshoot technical support requests and Systems Technician, Technician, IT, Technical Support, Systems, Technology


  • West Jefferson, United States Ace Hardware Corporation Full time

    Compensation Details:$24.00-$27.00Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to...

  • Pharmacy Technician

    4 weeks ago


    Jefferson City, Missouri, United States SSM Health Full time

    Job SummarySSM Health is seeking a skilled Pharmacy Technician to provide support to pharmacists in a retail pharmacy setting. As a Pharmacy Technician, you will play a vital role in ensuring the smooth operation of the pharmacy, including reviewing prescription orders, locating medication, preparing and packaging prescriptions, and delivering medications to...


  • West Haven, United States University of New Haven Full time

    Job Title: Technology Support TechnicianPosition Overview: As a Technology Support Technician, you will be responsible for delivering comprehensive audio-visual (A/V) support for university faculty, staff, students, and special events. This role includes managing event schedules, setting up and operating equipment, troubleshooting issues, performing...


  • Jefferson, United States Vivint Full time

    Job DescriptionWho we are: Welcome to the intersection of energy and home services. At NRG, we're driven by the idea of a smarter, cleaner, more connected future-and the possibilities that will bring to the world and to the 7.3 million customers we serve.Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated...


  • West Fargo, United States Midco Full time

    Description JOB PURPOSE: Foster client loyalty by consistently providing high-quality support for commercial client issues related to Midco Services across all interaction types. KEY FUNCTIONS: Serve as the primary point of contact for clients, troubleshooting and resolving technical issues across a range of delivered products and managed...

  • QA Lab Technician

    4 weeks ago


    West Jefferson, United States Actalent Full time

    Job DescriptionJob DescriptionCurrently hiring a QA Lab Technician to support a Food Science Laboratory. An ideal candidate will have at least 3 months of Microbiology experience and a Bachelor of Science in Biology or Microbiology. Shift: 5:30am to 6pm (2-2-3 schedule)ResponsibilitiesPerform periodic in-process quality checks including physical and chemical...


  • West Point, United States TEKsystems Full time

    Job DescriptionJob DescriptionOverview: Looking for strong desktop techs. Long term contract with potential to hire. Regulated environment is preferredDuration6Duration UnitMonth(s) Req Description Description• Working seamlessly with the corporate IT and OneSource teams, in and outside of the Lab Computing environment• Build and maintain a working...


  • West Branch, Michigan, United States Mid Michigan Health Full time

    Job SummaryThe Patient Care Technician role at Mid Michigan Health is a vital position that requires a high level of attention to detail and a commitment to providing exceptional patient care. As a Patient Care Technician, you will be responsible for observing and supporting patients who require close continuous observation for protection from harm.Key...

  • Technician

    7 days ago


    Jefferson, United States AMMEGA Full time

    Do you want to gain incredible experience with a growing company in an amazing industry? Do you know how often you use conveyor and power transmission belts? Apply your skills in a company that helps bring packages to your doorstep, food to your table, keep you healthy on a treadmill, facilitate automation and so much more! Our organization is highly...


  • West Branch, Michigan, United States Mid Michigan Health Full time

    Job SummaryMid Michigan Health is seeking a Patient Care Technician to provide observation and support to patients who require close continuous monitoring for protection from harm. This entry-level position is ideal for nursing students looking to gain hands-on experience in a clinical setting.Key ResponsibilitiesProvide standby assistance during patient...


  • West Chester, Pennsylvania, United States DaVita Full time

    We are seeking a compassionate and detail-oriented Patient Care Technician to join our team at DaVita. As a Patient Care Technician, you will play a vital role in providing safe, comfortable, and hygienic dialysis treatment to our patients.Key Responsibilities:Direct Patient Care: Spend the majority of your day in direct one-on-one patient care to provide...


  • West Valley City, United States Motorola Full time

    Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every...