Customer Service Representative

1 week ago

Houston, United States eTeam Full time

Job Title: Global Banking & Markets - Classic - Administrative Assistant

Job Location: 609 Main Street, Houston, TX

Job Duration: 6 Months + possible extension

Pay rate: $22 an hour

Client: Banking Company


Description:

Duties:

  • A global financial company is seeking a Junior Banker Assistant.
  • Our Junior Banker Assistants are responsible for providing extensive administrative support to 25+ Junior Bankers at Analyst, Associate up to Junior VP level.
  • This role works within a team of assistants supporting various bankers within an industry group team.
  • The Junior Assistant will be provided with full training alongside ongoing support from their Team Supervisor during the engagement.
  • This would suit someone with a Customer Service/ Administrator background with experience of dealing with a high-volume workload.
  • This is a demanding role which requires extensive support from a highly competent, proactive, independent, and process driven individual. Experience of working in a remotely managed environment is a bonus.


As a division, our strategic objectives include:

  • To be the world's pre-eminent investment bank – trusted advisor, financier, and risk manager for our clients on their most important transactions
  • Build long-term relationships with clients and bring them world-class execution by “delivering the firm” over time
  • Drive superior returns for our stakeholders
  • Be the employer of choice for all career levels by providing a highly dynamic, meritocratic, diverse and rewarding workplace


The duties of the role include:

  • Coordinating and scheduling of meetings and conference calls across multiple time zones
  • Managing high volume of phone calls and emails, relaying information in a timely and accurate manner
  • Calendar management for bankers (Associate level+)
  • Coordinating room bookings for internal/external meetings and VCs across multiple locations Coordinating travel arrangements for the team, including: Visa applications, International flight and accommodation bookings, Car bookings, Expense processing and timely expense management, Invoice processing
  • Taking on ad hoc tasks while maintaining workflow
  • Supporting teams in day to day issues, needs and queries
  • Providing phone / holiday coverage for colleagues


Skills:

  • Excellent Microsoft Word, Excel and Outlook skills
  • Able to manage competing time-sensitive priorities and tasks
  • Demonstrates dependability and high attention to detail along with the ability to multi-task
  • Displays a consistent, professional degree of communication skills in person, on phone, via Zoom and by email at various levels
  • Comfortable working with people at all organizational levels, internally and externally
  • Must be a team player that works well under pressure within a changing environment
  • Flexible and adaptable to work and support across multiple teams
  • Be resourceful and able to use own initiative in solving issues
  • Proactive attitude when managing diaries
  • Discretion to deal with confidential business matters Friendly, polite and approachable with a “can do” attitude Zero to one years of experience


Hours of Work:

Generally, Monday to Friday 9:00am to 5:00pm (1 hour lunch break). Flexibility with hours is essential.


Education:

Bachelor's Degree Preferred

H.S Diploma

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