Customer Service Representative

2 weeks ago


New Albany, United States Onyx Packaging Corporation Full time

Company Description:

Onyx Packaging Corporation offers full-service custom design and manufacturing of secondary packaging across a variety of industries nationwide.  As a dynamic and fast-growing business, we are looking for motivated, responsible and energetic individuals to join our team and help contribute to the growth and success of our organization.  We are proud of our culture – one built on the ideology that everyone is valued, respected and encouraged to shape the future of our dynamic organization. Founded as a family business in 1976, we remain true to our original values of unparalleled service, quality and commitment to excellence in everything we do. 


Role Description: Customer Service Representative / Account Management

The Customer Service Representative will represent Onyx Packaging to the customer and act as a critical liaison between the customer, sales and operations teams. As a CSR, you will be tasked with answering product and service questions, processing orders, preparing quotes and fulfilling customer needs to ensure complete costumer satisfaction. You will have constant communication internally, with customers and with vendors. Once familiar with the company’s policies and procedures the customer service representative will be responsible to oversee a portfolio of assigned customers. 


This role includes 6-12 months training in our Syosset, NY (Long Island) location with available housing. Once training is complete the role will transition to our New Albany, Ohio facility.


Job Responsibilities:

·       Complete requests for quotes and orders

·       Provide backup for other functions

·       Manage orders with vendors and customers

·       Manage customer portals

·       Serve as lead point of contact for customers

·       Additional responsibilities as needed

·       Communicate progress of orders

Hours, Pay, Benefits and More

·       Training 6 – 12 months: Syosset, NY

·       Permanent Location: New Albany, Ohio

·       Hours: Full-time Mon-Fri 9:00am – 5:00pm

·       Salary: DOE + Bonus

·       Benefits: Medical, Dental, Vision, Life, 401k, PTO, Paid Holidays


Position Requirements

·       Excellent verbal and written communication skills

·       Service orientation: Makes extra effort to satisfy customer and company needs

·       Strong Time Management Skills

·       Positive attitude and the ability to work well in a team environment

·       Solid experience with Microsoft Office (particularly Excel)

·       NetSuite experience a plus




  • New Albany, United States Onyx Packaging Corp Full time

    Company Description: Onyx Packaging Corporation offers full-service custom design and manufacturing of secondary packaging across a variety of industries nationwide.  As a dynamic and fast-growing business, we are looking for motivated, responsible and energetic individuals to join our team and help contribute to the growth and success of our organization....


  • New Albany, United States Onyx Packaging Corp Full time

    Company Description: Onyx Packaging Corporation offers full-service custom design and manufacturing of secondary packaging across a variety of industries nationwide. As a dynamic and fast-growing business, we are looking for motivated, responsible and energetic individuals to join our team and help contribute to the growth and success of our organization. We...


  • New Orleans, Louisiana, United States Precision Door Service Full time

    Customer Service RepresentativePrecision Door Service is a leading provider of garage door repair services with over 100 locations nationwide. We're seeking a skilled Customer Service Representative to join our team.As a Customer Service Representative, you will be the primary point of contact for customers, providing exceptional service and support to...


  • New Orleans, Louisiana, United States Precision Door Service Full time

    Precision Door Service is seeking a skilled Customer Service Representative to join our team. As a representative, you will act as a liaison between our customers and our team of expert technicians. Your primary responsibility will be to provide accurate and efficient service to our customers, ensuring their satisfaction and loyalty to our...


  • New Albany, Indiana, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests. Your key responsibilities will include:Key Responsibilities:Greet customers and provide them with a positive and engaging experience.Take customer...


  • New Albany, Indiana, United States State Farm Insurance Full time

    Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at State Farm Insurance. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and resolving their issues in a timely and professional manner.Key Responsibilities:Assist...


  • Albany, United States Elwood Staffing Full time

    A local Warehouse is looking for a friendly, compassionate and outgoing Customer Service Representative! What's in it for you? Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings prog Customer Service Representative, Customer Service, Representative, Retail, Staffing, Service


  • New Orleans, Louisiana, United States Precision Door Service Full time

    About Precision Door ServicePrecision Door Service is a leading provider of garage door repair services, with over 100 locations nationwide. Our professional and certified technicians repair over 1000 garage doors every day, and we also sell and install a wide selection of garage doors and garage door openers.Job SummaryWe are seeking a Customer Service...


  • Albany, United States DeNooyer Chevy Full time

    Customer Service Representative: In this position you will be the face representing our company culture. It is imperative that you are a friendly and positive person by nature. The Customer Service Representative position requires high-level customer service, communication, and organization. Must be able to interact with customers (over phone and...


  • Albany, Louisiana, United States On The Run Convenience Full time

    Customer Service RepresentativeAs a Customer Service Representative at On The Run Convenience, you will be responsible for providing exceptional customer service to our valued customers. Your duties will include greeting customers, operating the cash register, and making purchase suggestions to enhance their shopping experience. You will also be working...


  • Albany, New York, United States TriMas Corporation Full time

    Customer Service RepresentativeAt TriMas Corporation, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As the central point of contact for external customers, you will be the voice of our organization, ensuring that customer expectations are met and exceeded.Main ResponsibilitiesThe...


  • Albany, United States DeNooyer Chevrolet Full time

    Customer Service Representative: In this position you will be the face representing our company culture. It is imperative that you are a friendly and positive person by nature. The Customer Service Representative position requires high-level customer service, communication, and organization. Must be able to interact with customers (over phone and...


  • Albany, New York, United States Remarkable Promotions Management Group Full time

    Remarkable Promotions Management Group is a dynamic company that specializes in customer renewal, retention, and acquisition. We are currently seeking a highly motivated Customer Service Representative to join our team.The ideal candidate will have excellent customer service skills, a drive to succeed, and a willingness to learn and grow with our company. As...


  • Albany, Georgia, United States VIMO INC Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at VIMO INC. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences through inbound and outbound calls, emails, and online chats. Your primary goal will be to provide...


  • Albany, New York, United States David's Bridal Full time

    Customer Service Representative Job DescriptionAt David's Bridal, we're looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent Five-Star...


  • New Albany, United States Staff My Agency Full time

    Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set. We seek an energetic professional interested in helping our business grow...


  • New Albany, United States Staff My Agency Full time

    Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set. We seek an energetic professional interested in helping our business grow...


  • Albany, New York, United States EZCORP Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, processing sales and loans, and performing opening and closing store duties.Provide excellent customer service by...


  • Albany, United States Million Air Full time

    Do you enjoy working in a fast-paced environment where no two days are the same? Want to work in the aviation services industry with private jets? Is the customer #1 in you? Interested in a complete benefits package including medical, dental, vision, and paid time off, along with competitive pay? Then you will love being a valued part of our award-winning...


  • Albany, Oregon, United States Circle K Stores, Inc. Full time

    Customer Service Representative Job DescriptionAt Circle K Stores, Inc., we are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our store staff, you will be responsible for providing exceptional customer service, operating the cash register, and maintaining a clean and organized store...