Construction Services Coordinator
3 weeks ago
Essig Pools has been the premier choice to South Florida residents for residential and commercial luxury swimming pools since 1981. We provide the highest quality workmanship, reliability, and the greatest value in new pool construction, pool remodeling and renovations and commercial pools.
About the Role
The primary responsibilities of the Construction Services Coordinator at Essig Pools is to oversee all project scheduling, coordinating, monitoring, and execution, ensuring on-time completion, while providing exceptional customer service and satisfaction.
Responsibilities
Effective & Bilingual Communication:
- Professionally fluent in English and Spanish
- Excellent written and verbal skills
- Strong interpersonal skills for building and maintaining relationships with employees, subcontractors, and customers throughout project execution
Customer Service:
- Experience building business relationships and providing impeccable, timely customer experience
- Customer centric attitude, focused on providing exceptional service
- Adaptable and can handle adversity appropriately
- Act as the main liaison for clients with ongoing projects, delivering updates, answering questions, and ensuring client satisfaction through phone and email
Project Scheduling & Monitoring
- Oversee scheduling of multiple construction projects from start to finish
- Planning, continuous progress tracking, and coordinating all project phases to ensure on-time completion
- Develop and manage a comprehensive weekly schedule aligning with the construction crew and subcontractors
Administrative & Technology Savviness
- Advanced proficiency in computer applications, including MS Office, the company’s CRM and cloud based storage solutions
- A forward-thinking and innovative approach to problem solving
Payment Collection:
- Perform calls to collect outstanding invoices belonging to the Production Department
- Inspection Coordination:
- Organize, track, and document inspections to ensure projects comply with all regulations and standards
Data Management:
- Keep detailed records and logs to guarantee that all project information is accurately documented and readily available
Requirements
- Associates or Bachelor's degree
- In office role, M-F, 7:30 a.m. - 4 p.m.
- Ability to commute reliably to Miramar, FL
- ~3 years of experience in customer service and/or project management in a related field (construction or pool industries)
Nice to Have
- Technically savvy and ability to learn new platforms and systems quickly
- Pool and/or construction industry experience
More About Essig Pools
Our mission is to be the most professional, reliable and trustworthy pool builder.
Prestigious Awards
- Top 50 Builders
- Aqua 100 Hall of Fame
- International Awards of Excellence
Certifications:
- Aquatech Society
- United Aqua Group
- The Association of Pool and Spa Professionals
- Better Business Bureau
- The Florida Swimming Pool Association
- United Pool and Spa Association
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