IP Support Engineer

3 days ago

Pittsburgh, United States NEP Group, Inc. Full time

You might not know our name, but you’ve probably seen our work – on stage, on screen or on the field. Our technology solutions and unique Global Production Ecosystem empower content creators and rights holders to tell their stories in breakthrough ways. We’ve supported some of the world’s most watched productions and live events in sports, entertainment, concerts, festivals, film, TV and more. For over 35 years our clients have trusted us to deliver live production, live events, and virtual production solutions for them, anytime, anywhere. Put simply, we bring content to life.


NEP's Broadcast IP Support Engineer will provide remote IP engineering for all our facilities. They will help the onsite broadcast engineers, trouble shoot, build out the shows and deal with any IP configuration issues. They are also our second line of support for all our clients and will be supported through our engineering groups.


Top level deliverables include:

  • Provide 24/7 technical support for NEP mobile units, studios, fly packs and other broadcast systems
  • Collaborate with cross-functional teams to design, support and implement SMPTE-ST2110 and production systems in line w/ NEP engineering standards and best practices
  • Assist on-site engineering teams with troubleshooting IP video related and network related issues as it relates to router control system, video switchers, audio gear, intercoms, EVS networks, and other networked broadcast gear
  • Assist on-site engineering teams with show support as needed, this includes, but is not limited to configuring and troubleshooting equipment, building and modifying router layouts, integrating third party and client provided gear
  • Provide first line support for TFC by responding to support requests from the field and providing training to field engineers. When required escalate to TFC support and US Engineering management to ensure that NEP provides timely responses to technical issues
  • Assist in the implementation of workflows to ensure client requirements are met. Where required work with the TFC support and development team to ensure the required workflows are delivered
  • Interfacing with internal and external vendors to provide detailed reports and reproduction steps of software bugs and issues


Key skills, experience and qualifications required for role:

  • Technical or associate degree in computer science or Electronics desired, however a combination of education and experience will be considered
  • Cisco CCNA/CCNP or Arista ACE-L2 certification desired
  • In depth knowledge of layer 2 and 3 switching, TCP/IP protocols, and multicast protocols
  • Experience with JavaScript, Python, or other programming language is a plus
  • Prior experience with SMPTE-2110 and broadcast television industry required
  • Experience with at least one advanced broadcast control system required (i.e., Magnum, VSM, Cerebrum, BNCS, TFC - desired)
  • Experience with virtualized and/or containerized computing desirable, including VMware, Docker, Kubernetes
  • Excellent communication, problem solving and analytical skills.
  • Demonstrates ability to multi-task several priorities and possess solid time management skills
  • Must be willing and able to travel as necessary

  • Mainframe Communication Systems Engineer

    1 month ago

    Pittsburgh, Pennsylvania, United States BNY Mellon Full time

    Mainframe Communication Engineer Job SummaryWe are seeking a skilled Mainframe Communication Engineer to join our Technology Services Group (TSG) - Mainframe Services team. This role will be responsible for supporting mainframe communications environment, VTAM, and TCP/IP, as well as working on the TCP/IP stack. The ideal candidate will have a strong...

  • L3 MSP Engineer

    2 months ago

    Pittsburgh, United States Encore Strategic Full time

    Job DescriptionJob DescriptionDo you want to work for a growing MSP with a variety of clients and technologies daily? Are you looking for a tight, establish team with room for growth? Midnight Blue is looking for a Level 3 Senior System Engineer who will manage client networks, resolve technical incidents, and provide great customer service. This is an...

  • Cyber Security Network Engineer

    3 weeks ago

    Pittsburgh, Pennsylvania, United States Naval Nuclear Laboratory Full time

    Secure Naval Nuclear OperationsWe are seeking a skilled Cyber Security Network Engineer to join our team at the Naval Nuclear Laboratory. As a key member of our Networking and Communications team, you will play a crucial role in designing, developing, and maintaining enterprise-wide networks that support our mission.Company OverviewThe Naval Nuclear...

  • Infrastructure Engineer

    2 weeks ago

    Pittsburgh, United States CV Library Full time

    As an Infrastructure Engineer, this candidate will be responsible for Engineering the firms Enterprise infrastructure monitoring tools. The candidate should be skilled in deploying resilient and scalable vendor and open-source products into a windows and Linux environment. The role also includes developing solutions to integrate the monitoring tools into the...

  • Network Application Build Engineer

    2 months ago

    Pittsburgh, United States BNY Full time

    Network Application Build Engineer At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create...

  • N&T Network Engineer

    1 week ago

    Pittsburgh, United States ALSTOM Full time

    Req ID:475400 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility...

  • Senior Network Security Engineer

    4 weeks ago

    Pittsburgh, Pennsylvania, United States Encore Strategic Full time

    Are you looking for a challenging role in network security? Encore Strategic is seeking a Senior System Engineer to join our team in Pittsburgh, PA.We offer a competitive salary range of $95,000-$105,000, along with tuition reimbursement and professional development assistance. Our robust benefits package includes healthcare, dental, vision, and 401k.About...

  • Senior Network Engineer

    2 months ago

    Pittsburgh, United States ConsultUSA Full time

    Description:Our client has an immediate need for a Senior Network Engineer, who is responsible for participating in the analysis, planning, design, and development of enterprise network technologiesRequirements:Bachelor’s degree in Computer Science, Computer Engineering, or other related field is a plus5 -7 years of enterprise IT experience with...

  • Senior RF Systems Design Engineer

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Evertz Microsystems Full time

    Job Description:We are seeking a highly skilled Senior RF Systems Design Engineer to join our team at Evertz Microsystems. As an Electrical Engineering Specialist, you will be responsible for designing and developing new RF products that meet the demands of emerging markets.The ideal candidate will have 0-5 years of experience in DSP or RF design and a...

  • Sr. Network Engineer

    2 months ago

    Pittsburgh, United States OpenArc, LLC. Full time

    OpenArc - Empowering Your Career. As a leading IT staffing firm, we are dedicated to connecting talented professionals with your ideal opportunities. We are currently seeking a qualified Sr. Network Engineer to join our client’s organization and contribute to their ongoing success.Job summaryThis technical position will participate in the analysis,...

  • Electrical Engineer

    5 days ago

    Pittsburgh, United States Lumicity Full time

    I'm currently recruiting for an Electrical Engineer to join an Equipment Manufacturing business based in Pittsburgh. My client, who specialize in vacuum technology for the Semiconductor, Automotive, Aerospace & Solar industries are looking to add to their well established team with an experienced EE who has previous experience within the equipment...

  • Electrical Engineer

    6 days ago

    Pittsburgh, United States Lumicity Full time

    I'm currently recruiting for an Electrical Engineer to join an Equipment Manufacturing business based in Pittsburgh. My client, who specialize in vacuum technology for the Semiconductor, Automotive, Aerospace & Solar industries are looking to add to their well established team with an experienced EE who has previous experience within the equipment...

  • Senior Network Engineer

    2 months ago

    Pittsburgh, United States Robert Half Full time

    ***PLEASE NO C2C CANDIDATES AT THIS TIME*** ***MUST LIVE IN GREATER PITTSBURGH, PA***Seeking a Senior Network Engineer to design, implement, and support an enterprise network, focusing on data, voice, and video services across multiple locations. This role will be responsible for network architecture design, technology integration, lifecycle strategy, and...

  • Infrastructure Engineer

    2 months ago

    Pittsburgh, United States Eliassen Group Full time

    We are seeking a skilled Infrastructure Engineer to join our team. In this role, you will be responsible for engineering our firm's enterprise infrastructure monitoring tools. You will deploy resilient and scalable vendor and open-source products into both Windows and Linux environments. Additionally, you will develop solutions to integrate these monitoring...

  • Lumicity | Electrical Engineer

    6 days ago

    pittsburgh, United States Lumicity Full time

    I'm currently recruiting for an Electrical Engineer to join an Equipment Manufacturing business based in Pittsburgh. My client, who specialize in vacuum technology for the Semiconductor, Automotive, Aerospace & Solar industries are looking to add to their well established team with an experienced EE who has previous experience within the equipment...

  • Senior DDI Engineer

    2 weeks ago

    Pittsburgh, United States TWO95 International Full time

    Job Title – Senior DDI Engineer Location – 100%Remote Position – 6+ Months Contract Rate – (Best possible) Requirements Expertise designing, transforming, managing, and migrating complex Infoblox Environments. Been technical lead & completed at least 3 Infoblox implantations/migrations. Expert understanding of Network Services, DNS, DHCP, ISC...

  • Senior Network Engineer

    5 days ago

    Pittsburgh, United States ConsultUSA Full time

    Description:Our client has an immediate need for a Senior Network Engineer, who is responsible for participating in the analysis, planning, design, and development of enterprise network technologiesRequirements:Bachelor’s degree in Computer Science, Computer Engineering, or other related field is a plus5 -7 years of enterprise IT experience with...

  • Technical Support Engineer

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Saxon Global Full time

    Join Saxon Global's Team">We are seeking a Technical Support Engineer to join our team in Pittsburgh, PA. As a Technical Support Engineer, you will be responsible for upgrading 75,000 devices at a major bank.">Key Responsibilities">Perform Windows 11 upgrades on 75,000 devices">Work closely with leads and team members">Update spreadsheets as work gets...

  • Senior Systems Engineer/ Network Engineer

    2 weeks ago

    Pittsburgh, United States ZipRecruiter Full time

    Job DescriptionJob DescriptionPosition: Senior Systems Engineer/ Network Engineer (With hands on Architecture) Location: Remote Duration: 12+ Months Must have a good mixture of operation technical background  along with design and documentation skills.  This is hands on with architecture as well. Job description: Senior Systems/Network Engineer AND/OR...

  • Senior Systems Engineer/ Network Engineer

    2 weeks ago

    Pittsburgh, United States Serigor Inc Full time

    Position: Senior Systems Engineer/ Network Engineer (With hands on Architecture) Location: Remote Duration: 12+ Months Must have a good mixture of operation technical background along with design and documentation skills. This is hands on with architecture as well. Job description: Senior Systems/Network Engineer AND/OR Solutions/Technical Architect (the...