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Miami Dade College Retail Banking Apprenticeship, Miami FL
4 months ago
- Must be enrolled in Miami Dade College
- Will auto decline other colleges/universities
- Graduating 2023 or 2024
- Basic experience in sales and service environment
- Basic report writing ability, organizational skills, telephone skills.
- Previous experience with Outlook, Internet and MS Office Skills, including MS Word, MS Excel and MS PowerPoint
Help Amerant Bank shape our continued success by pursuing a career you feel good about. We are seeking bright, innovative Interns to join our talent community in Retail Banking.The Retail Banking Apprenticeship role provides the opportunity to excel and to set in motion a Career Path. The role requires the maturity to take on challenges, the desire to learn, and the desire to be part of a team. Our success relies on the passion we put on everything we do.
As a Banking Specialist, you help create the energy and excitement around Amerant Bank products, providing the right solutions and getting products into customers’ hands. You understand that Amerant Bank is dedicated to delivering a customer experience that’s unlike any other. It starts with you discovering customers’ needs and with the support of your team members, you match those needs with the right products. Every day is an opportunity for you to turn another Amerant Bank customer into a loyal customer. This internship is full of opportunities to participate collaboratively in various projects and additional assignments that directly contribute to the success of the unit you assist. In addition, the intern will have opportunities to interact and be mentored by executives and senior leadership. Upon completion of the intern program there is potential to obtain a full-time or project-based offer. About Amerant Bank At Amerant Bank, team members can build solid careers and make contributions to our dynamic environment. As we continually evolve and move forward to keep pace with the needs of our customers who are transacting business within our markets, we draw upon the diverse talent of our team members to identify new solutions and innovative ideas. We value the unique contribution of each team member and create a culture to combine this individuality to create a thriving and visionary organization.
The Amerant Bank culture is one that embraces social responsibility. We take our leadership role in the community seriously and reach out to make the markets we serve better places to live and work. Throughout our more than 40-year history, team members have been an integral part of expressing care and concern for our neighbors. Countless volunteer hours create lasting changes in our communities and provide forums for team members who work together to have fun together, too. Our priority is to support the organizations whose causes mean the most to our team members and customers. Amerant Bank is an equal opportunity employer that pledges to not discriminate against team members based on race, color, religion, sex, national origin, age, disability, or genetic information. Growth in Competence and Knowledge:
- Gained Experience (during apprenticeship)
- Process all manner of financial transaction requests including but not limited to deposits, withdrawals, check cashing, issuance of cashiers’ checks.
- Ability to open new accounts and perform maintenance transactions on the Bank’s platform system including debit card issuance and ongoing maintenance as well as completion of Know Your Customer requirements. Execute all operation responsibilities relative to opening and maintain all products and services.
- Adhere to all policies and procedures per Retail Banking’s operating manuals, employee handbook and all other that apply to the position functions. Ensure all regulatory requirements as well as security and audit procedures are adhered to always.
- Act as a customer advocate to ensure we meet the needs of our customers and prospects with the intent of enhancing customer retention and engagement.
- Responsible for acquiring, retaining and expanding new and existing customer relationships by providing a positive new account experience, profiling, assessing customer needs, and recommending and selling appropriate banking products and services.
- Intern will be required to successfully complete all required course work within the allotted timeframe.
- Progress will be monitored by the intern’s performance of required tasks by collaborative coaches, senior management, and the intern program director.
- Interns will be assigned to an intern manager and will also gain exposure to multiple departments at the bank.
- Interns will work with teammates and their manager on projects important to the bank's goals. On the job learning will be provided.
- Interns will participate in team meetings, training, and presentations as available
