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Sales Support

3 months ago

Denver, United States Rose International Full time

•**Only qualified Sales Support candidates located near the Denver, CO area to be considered due to the position requiring an onsite presence***

Sales Support will support the sales and channel organizations through a customer’s procurement setup process.

The Basic Job Requirements:

Bachelor’s (BA, BS), or equivalent experience

3+ years of sales/support or similar experience

Understanding of procurement or vendor setup processes

Excellent interpersonal and communication skills, including writing and presenting

Highly organized with a proven ability to get the job done

Dedicated to service and customer-orientated

Strong work ethic and quality standards

Proficient with multiple desktop applications, including MS Office, SharePoint, Wiki, DocuSign, MS Teams

Detail-oriented, multitasker, comfortable in a fluid, ever-changing environment

Extensive understanding of Client processes, policies, and tools

Able to thrive in an environment of constant change

The ability to be reactive and proactive to meet the needs of business

Embrace a philosophy of transferring knowledge

Customer-focused (sales advocate)

Seek cultural perspectives and welcome diversity

What You Would Do Day-to-Day:

Support procurement setup questions from Sales, Solution Providers, and Customers

Provide efficient assistance to Client customers on various issues and questions related to Vendor setup

Complete various vendor forms on different platforms/mediums, with attention to detail, to comply with Client policies

Complete complex vendor forms

Liaison with teams throughout Client to ensure customers receive accurate and timely information needed to add Client as a vendor

Manage customer expectations by providing regular updates on progress

Act as a change agent for critical organizational transitions. Drive positive change essential for the success of the function

Work with key stakeholders and initiate action to effectively support and improve business systems, tools, and processes

Be a key contact for Sales to solve issues coming from the daily work while suggesting training to cover knowledge gaps

Respond to and resolve internal inquiries about applicable business systems and operations

Deliver effective presentations to a variety of audiences

Business Acumen:

Leverage reporting and data for solution recommendation (ability to influence with data)

Ability to collaborate with various groups within Client

Desire to review processes and drive optimization and innovation

Manage information from multiple parallel work streams and integrate key details into our standard processes

Effectively deliver presentations and training in person and remotely to maximize material retention

  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**

Benefits:

For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).