Network Technician
2 weeks ago
Job title – Network Technician
Location - Elk Grove Village, IL 60007
Duration - 6 Months with possible extension(s) or Hire
Pay Rate - $27 - $29/hr. on W2
Shifts - Monday, Thursday, Saturday and Sunday from 4:00pm - 2:00am (However, shifts may vary or change to cover changes in site status)
Job Summary:
Deliver and configure network infrastructure equipment, services and solutions needed to support client networking systems and environments.
Perform day-to-day field installation, configuration, service, preventive maintenance, and decommission of dedicated and shared data infrastructure such as computers, network equipment and/or other telecommunications and network devices.
Network Technicians with a proven track record in:
Racking and stacking of network devices
Cable patching
Physical layer troubleshooting
Equipment disposal activities
Network troubleshooting
Responsibilities:
The patching cabling between network equipment and customer’s network
The installation of power cables from equipment to power supply in rack/cabinet/closet
The installation, troubleshooting and de-installing network equipment
- Install/swap out devices (e.g., phone, computers, cables, boards, edge routers, switches and etc.)
- Install, troubleshoot, and de-install Network monitoring tools
Complete all hard and complex Move, Add Change (MAC) requests within the defined service levels
Act as interface between customer’s associates and management
Provide hardware break-fix services for network infrastructure
Perform onsite call-through, data, voice, website and security testing
Perform back-up testing to ensure all systems are connected to the customer’s network as directed
Support carrier testing of circuits
Support inventory management activities
- Receiving inventory
- Tagging of assets
- Tracking spares (crash kits)
- Ordering inventory
- Updating inventory records
- Prepare and return damaged equipment
Act as an interface, as needed, between associates at the applicable location and centralized project / operations / MAC management
Coordination services will be provided 24x7; Coordinate with and support other third party vendors (e.g., telecommunications, wiring, distributed antenna solutions, WAN/LAN management) in compliance with customer’s requirements.
Experience and Education:
High school diploma or equivalent required
2-5 years of experience in data communications:
Racking and stacking of network devices
Cable patching
Physical layer troubleshooting
Equipment disposal activities
Installing and troubleshooting Cisco and Avaya IP phones
Must have customer service skills, they will be working with the customers face to face
Must have a basic knowledge of Cisco Phones, switches and routers
Must have a basic knowledge of local and wide area networking
Preferred: Cisco CCENT, CCNA
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