Managed Services Engineer I

3 weeks ago


Gainesville, United States ACG Solutions Full time

Company Description

ACG Solutions is a leading provider of managed IT solutions, technology, security, and telecommunications. We offer a comprehensive portfolio of services to businesses across all industries, ensuring their protection, connectivity, and management.


Role Description

This is a full-time on-site role as a Managed Services Engineer I at ACG Solutions in Gainesville, GA. As a Managed Services Engineer, your day-to-day tasks will include troubleshooting, field service, technical support, and maintenance & repair of IT systems and infrastructure. You will work closely with clients to ensure their systems are running smoothly and provide timely resolution to any technical issues.


Qualifications

  • Troubleshooting and Technical Support skills
  • Field Service and Maintenance & Repair experience
  • Strong communication and problem-solving abilities
  • Excellent customer service skills
  • Knowledge of networking and hardware
  • Ability to work independently and in a team
  • Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are a plus

Job Type: Full-time


Benefits:

· Dental insurance

· Health insurance

· Paid time off

· Vision insurance




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