Managed Services Engineer I
3 weeks ago
Company Description
ACG Solutions is a leading provider of managed IT solutions, technology, security, and telecommunications. We offer a comprehensive portfolio of services to businesses across all industries, ensuring their protection, connectivity, and management.
Role Description
This is a full-time on-site role as a Managed Services Engineer I at ACG Solutions in Gainesville, GA. As a Managed Services Engineer, your day-to-day tasks will include troubleshooting, field service, technical support, and maintenance & repair of IT systems and infrastructure. You will work closely with clients to ensure their systems are running smoothly and provide timely resolution to any technical issues.
Qualifications
- Troubleshooting and Technical Support skills
- Field Service and Maintenance & Repair experience
- Strong communication and problem-solving abilities
- Excellent customer service skills
- Knowledge of networking and hardware
- Ability to work independently and in a team
- Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are a plus
Job Type: Full-time
Benefits:
· Dental insurance
· Health insurance
· Paid time off
· Vision insurance
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