Help Desk Analyst
4 weeks ago
Help Desk Analyst| Boston Hybrid | $60,000 | Law & Professional Services
Are you looking to join a leading global US Law firm undergoing a digital renovation?
Are you hoping to find a role with crystal clear progression pathways?
You will be working with an established client, undergoing expansion with a new state-of-the-art office about to open, meaning great potential for in-house progression, and increased opportunity for quick career progression. There really hasn’t been a better time to get on board.
You will be ensuring proper computer operation, documenting, and receiving end-user requests. You will be required to use diagnostic & help request tracking tools to resolve a variety of problems. You will be the go-to person for any office desktop issues. You will tackle a range of helpdesk operational duties alongside an introduction to Administration and project pipeline.
You will need:
- Proficient communications skills
- Familiarity with Windows & MacOS
- MDM (iOS, Android).
Experience preferable:
- MS Suite
- Active Directory
- Tier I support
- 2-3 years of experience is preferable.
You will get:
- +1 day of holiday per year of employment
- Quarterly social events
- Extensive on-site and external training.
Like what you see and want to hear more?
To apply, send me an email (r.bray@franklinfitch.com) to register your interest and discuss the role in more detail.
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