Inside Sales Representative

2 weeks ago

Gold Hill, United States Sweed Machinery Full time

Sweed is a top manufacturer of material handling equipment in the wood products industry, as well as the leading domestic manufacturer of scrap processing and recycling equipment.

Our Core Values are the heartbeat of operations, guiding us in how we collaborate across the globe with our customers and fostering internal teamwork, while we innovate to meet our customer’s needs.

We are seeking a highly motivated and customer-oriented Inside Sales Representative to join our dynamic team. The ideal candidate is someone who thrives in a fast-paced environment, is excellent with people, and possesses a knack for providing exceptional customer service. This role is perfect for someone who is a strong communicator with previous internal manufacturing sales experience.


Key Responsibilities:

  • Lead point of contact for parts sales in one of our product lines, and you will be a knowledgeable back-up for our other two product lines.
  • Primary person for fielding initial sales phone inquiries, addressing customer needs with professionalism, and processing orders with precision.
  • Discuss design and technical features of our products and parts. Advising customers on product usage and suggested improvements.
  • Facilitate sales campaigns that will grow our customer base and sales.
  • Fluent in ERP and CRM programs for sales optimization.
  • Generate quotes, follow up on leads, and manage daily parts orders to ensure customer satisfaction and sales targets are met.
  • Collaborate with customers to monitor order status, troubleshoot issues, and provide solutions that meet their needs.
  • Work closely with our engineering team to support customer inquiries and resolve questions with informed, technical guidance.


Background & Education:

  • Minimum 2 years’ experience in manufacturing inside sales or an equivalent industry preferred.
  • Highschool diploma required.


Knowledge and Skill Requirements:

  • Live and breathe SWEED Core Values
  • Exceptional interpersonal and customer service skills.
  • Proficiency in computer applications, with preferred experience in ERP and CRM software.
  • Strong written communication skills, with the ability to compose clear and concise emails.
  • Self-motivated with the ability to work independently and as part of a team.
  • Active listening combines with an inquisitive nature
  • Critical thinking

Special Requirements

  • Be able to work in a drug-free environment.
  • Must pass a pre-employment drug and health screening.


Benefits

  • Competitive compensation
  • Paid vacation and holidays
  • Health, vision, dental and life insurance
  • Flex-spending account with employer contribution.
  • 401(k) with employer contribution


Sweed Machinery is not just a workplace; it’s a destination for those who want to shape the future while enjoying the best that Southern Oregon has to offer.

Ready to embark on this exciting journey with us? Apply now and let your sales skills flourish in the heart of Southern Oregon.


To learn more about SWEED visit www.SWEED.com.

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