Advanced Digital Insights Analyst

Found in: Appcast US C2 - 6 days ago

Charlotte, United States Kroger Full time

The Kroger Company is currently looking to hire an Advanced Digital Insights Analyst – Customer Experience on a full time, permanent basis. This opportunity offers a flexible hybrid remote/onsite work schedule and will be based out of any of the following locations within the United States: Cincinnati, OH (preferred), Charlotte, NC, Chicago, IL, Boca Raton, FL, Portland, OR, or San Jose, CA.


Title: Advanced Digital Insights Analyst – Customer Experience

Location: Hybrid, based out of either Cincinnati, OH (preferred), Charlotte, NC, Chicago, IL, Boca Raton, FL, Portland, OR, or San Jose, CA


Summary:

Work cross-functionally utilizing data from multiple sources to identify trends and make insights recommendations that will optimize Kroger's digital products. Lead measurement strategy with stakeholders to enable reporting results effectively, leading to quick and effective data-driven decisions. Engage stakeholders and rally them to action by presenting insights through storytelling across multiple product teams with actionable savings optimizations and opportunities called out. Build and create dashboards and perform complex, comprehensive analyses for stakeholders, combining multiple data sources in one consolidated view. Serve as a mentor to other analysts, coaching in techniques and approaches to help deepen and enhance skillsets. Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion, and safety.


Supporting Areas:

  • Overarching CX performance and insights
  • Banner Digital Experiences + Digital Content and SEO
  • Search and Browse
  • Core, Cart and Checkout
  • Savings


Responsibilities:

  • Manage and act as key advisor on Adobe Analytics, Power BI, and other reporting tools to analyze and identify opportunities for improvements.
  • Perform end-to-end analyses that identify key drivers of emerging trends to drive digital product efficiencies and optimizations and deliver actionable next step recommendations to stakeholders.
  • Build custom analytics dashboards and reports that can effectively present digital performance to the appropriate audiences aligned to KPIs, working with teams to process the information, combining data sources and complex queries.
  • Perform complex, comprehensive analyses and provide expert advice on various topics, while providing timely and accurate information to key stakeholders to fuel data-driven decisions
  • Provide guidance and recommendations for success measures, KPI strategy, and product health measures across multiple product teams.
  • Guide stakeholders in crafting a measurement strategy for their area and support their analytics needs to enable data driven decision making.
  • Engage stakeholders through storytelling that connects the data collected to the stakeholder objectives, told in a concise organized fashion.
  • Mentor, coach, and encourage less senior analysts to advance their skillsets and competencies
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation


Qualifications:

  • Bachelor's Degree data analytics, statistics, marketing, related field, or equivalent experience
  • Any advanced experience executing statistical methods and correlation analyses that show business-relevant results.
  • Any advanced experience innovating and building new analytics capabilities that enable analytics to be better, faster and cheaper.
  • Any experience with commercial behavioral data, e-Commerce, navigation/path analysis, search, and testing methodologies
  • Any experience guiding stakeholders in developing a KPI strategy across multiple product teams.
  • 2+ years of experience presenting AB test results, AB insights, and AB testing recommendations to stakeholders.
  • 7+ years of experience using Adobe Analytics and Power BI required
  • Knowledge of data wrangling, cleaning, and transforming techniques
  • Advanced storytelling skills that ensure the results from data analyses are understood and incorporated by stakeholders in the development lifecycle.


Desired:

  • Any experience using Adobe Customer Journey Analytics, Adobe Experience Platform, Adobe Processing and Classification Rules, Adobe Variable and Metric Configuration
  • Any experience using SQL, R, NoSQL, Hadoop, or Python
  • Any experience using other industry leading analytics tools for reporting and joining data


About The Kroger Company:

From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, AND each other, with food at the heart of it all.


Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.

Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you.


Apply today to become part of our Kroger family

  • Senior Digital Insights Analyst

    Found in: Appcast US C2 - 6 days ago

    Charlotte, United States Kroger Full time

    The Kroger Company is currently looking to hire a Senior Digital Insights Analyst – Customer Experience on a full time, permanent basis. This opportunity offers a flexible hybrid remote/onsite work schedule and will be based out of any of the following locations within the United States: Cincinnati, OH (preferred), Charlotte, NC, Chicago, IL, Boca Raton,...

  • Marketing Insights Analyst

    7 days ago

    CHARLOTTE, United States Cedar Fair - Charlotte Full time

    Overview:The Marketing Insights Analyst will be responsible for monitoring marketing channels, providing strategic recommendations based off in-flight campaign performance data analysis. Track and analyze the performance of marketing initiatives and provide recommendations to influence the conversions of tactics and optimize spend, while driving demand for...

  • Marketing Insights Analyst

    Found in: CMP US C2 - 2 weeks ago

    Charlotte, United States Cedar Fair - Charlotte Full time

    Overview:The Marketing Insights Analyst will be responsible for monitoring marketing channels, providing strategic recommendations based off in-flight campaign performance data analysis. Track and analyze the performance of marketing initiatives and provide recommendations to influence the conversions of tactics and optimize spend, while driving demand for...

  • Marketing Insights Analyst

    2 weeks ago

    Charlotte, United States Cedar Fair - Charlotte Full time

    Overview:The Marketing Insights Analyst will be responsible for monitoring marketing channels, providing strategic recommendations based off in-flight campaign performance data analysis. Track and analyze the performance of marketing initiatives and provide recommendations to influence the conversions of tactics and optimize spend, while driving demand for...

  • Digital Risk Reporting Analyst

    Found in: beBee jobs US - 2 weeks ago

    Charlotte, North Carolina, United States Granite Solutions Groupe Full time

    GSG is seeking an experienced Digital Risk Reporting Analyst for our client in financial services industry.The Digital Risk Reporting Analyst is critical in supporting digital risk management and customer experience strategies, tactical execution and performance measurements.The role reports directly to the Digital Risk Analytics Manager within the Chief...

  • Digital Risk Reporting Analyst

    Found in: beBee S US - 6 days ago

    Charlotte, United States Granite Solutions Groupe Full time

    GSG is seeking an experienced Digital Risk Reporting Analyst for our client in financial services industry.The Digital Risk Reporting Analyst is critical in supporting digital risk management and customer experience strategies, tactical execution and performance measurements.The role reports directly to the Digital Risk Analytics Manager within the Chief...

  • Marketing Insights Analyst

    Found in: Resume Library US A2 - 2 weeks ago

    Charlotte, North Carolina, United States Cedar Fair Full time

    Overview: The Marketing Insights Analyst will be responsible for monitoring marketing channels, providing strategic recommendations based off in-flight campaign performance data analysis. Track and analyze the performance of marketing initiatives and provide recommendations to influence the conversions of tactics and optimize spend, while driving demand for...

  • Marketing Insights Analyst

    Found in: Adzuna US C2 - 2 weeks ago

    Charlotte, North Carolina, 28244, Mecklenburg County, NC, United States Cedar Fair - Charlotte Full time

    Overview:The Marketing Insights Analyst will be responsible for monitoring marketing channels, providing strategic recommendations based off in-flight campaign performance data analysis. Track and analyze the performance of marketing initiatives and provide recommendations to influence the conversions of tactics and optimize spend, while driving demand for...

  • Director, Business Insights

    Found in: Appcast Linkedin GBL C2 - 1 week ago

    Charlotte, United States Bojangles'​ Restaurants, Inc. Full time

    Leveraging advanced analytical approaches, the Director of Business Insights & Analytics works with the Vice President of Business Insights & Analytics to define and execute strategic learning goals for the Bojangles system.The Director will leverage and mine several different data sources using a variety of analytic techniques to uncover key insights that...

  • Director, Business Insights

    1 week ago

    Charlotte, United States Bojangles'​ Restaurants, Inc. Full time

    Leveraging advanced analytical approaches, the Director of Business Insights & Analytics works with the Vice President of Business Insights & Analytics to define and execute strategic learning goals for the Bojangles system.The Director will leverage and mine several different data sources using a variety of analytic techniques to uncover key insights that...

  • Digital Marketing Publishing Analyst

    6 days ago

    Charlotte, United States Axelon Full time

    Global Financial Firm has an immediate contract for an experienced Investment Publishing Analyst 9 Month Contract Hybrid- Onsite CW-Creative, Design & Production Analyst I Provides assistance in digital marketing duties in furtherance of company's goal to implement digital marketing strategy. Key Responsibilities and Duties Providing assistance and...

  • Data Analyst, Specialist

    6 days ago

    Charlotte, United States Vanguard Full time

    Make an impact as a Data Analyst supporting the Strategic Analytics Team. This team will build strategies using data mining and advanced analytics to drive key Vanguard initiatives within CXD (Client Experience and Digital) such as Channel suitability, Call reduction and Channel preference strategy. Core Responsibilities 1. Engages with internal partners to...

  • Senior Consumer Insight Strategist

    Found in: beBee S US - 2 weeks ago

    Charlotte, United States Atrium Health Full time

    Overview Job Summary Develop, operationalize, execute, support and evaluate from conception through maturation strategic marketing, sales, business development, product, brand, communication, digital footprint, or outreach plan for enterprise promotion. Develop and manage site, program, project, or campaign ensuring enterprise and departmental strategic...

  • Senior Consumer Insight Strategist

    Found in: Talent US C2 - 6 days ago

    Charlotte, United States Atrium Health Full time

    Job Summary Develop, operationalize, execute, support and evaluate from conception through maturation strategic marketing, sales, business development, product, brand, communication, digital footprint, or outreach plan for enterprise promotion. Develop and manage site, program, project, or campaign ensuring enterprise and departmental strategic goals and...

  • Senior Consumer Insight Strategist

    6 days ago

    Charlotte, United States Atrium Health Full time

    Overview Job Summary Develop, operationalize, execute, support and evaluate from conception through maturation strategic marketing, sales, business development, product, brand, communication, digital footprint, or outreach plan for enterprise promotion. Develop and manage site, program, project, or campaign ensuring enterprise and departmental strategic...

  • Sr Data Analyst, Specialist

    6 days ago

    Charlotte, United States CareerBuilder Full time

    Vanguard is on a mission to become a data-driven organization to make decisions by using data. Within Vanguard's Chief Data and Analytics Office, CXD (Client Experience & Digital) is looking for a Sr Data Analyst to support our security family; including web registration, login, and security features when signing in. Here analysts have unique opportunity to...

  • Senior Data Analyst

    6 days ago

    Charlotte, United States Jupiter Power Full time

    Description We’ve worked hard to establish an open, collaborative and creative agency environment over the past decade, and we are continuing to grow. If you think you’re a great candidate, let us know. Over the past decade at Union, we’ve worked hard to establish an open, collaborative, creative agency environment. We continue to grow and change with...

  • Digital Product Manager

    6 days ago

    Charlotte, United States The Vanguard Group Full time

    The Vanguard advisors’ website is a critical tool in serving the needs of financial advisors who are considering or doing business with Vanguard. The site aims to give advisors the information, tools, and insights to help them better serve their clients, highlighting Vanguard as a trusted partner. The Vanguard Financial Advisor Services Digital team is...

  • Cyber Security Analyst

    5 days ago

    Charlotte, United States Brookfield Renewable Full time

    Deriva Energy, a portfolio company of Brookfield Renewable U.S., who is a nationwide leader in sustainable energy provides wind, solar, resilient backup power, and managed energy services to over 1,000 projects across the U.S., with a total electric capacity of more than 5,100 megawatts of nonregulated renewable energy is seeking a Cyber Security Analyst to...

  • Cyber Security Analyst

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago

    Charlotte, United States Deriva Energy Full time

    Deriva Energy, a portfolio company of Brookfield Renewable U.S., who is a nationwide leader in sustainable energy provides wind, solar, resilient backup power, and managed energy services to over 1,000 projects across the U.S., with a total electric capacity of more than 5,100 megawatts of nonregulated renewable energy is seeking a Cyber Security Analyst to...