Customer Care Representative
2 days ago
About Us
A career-defining opportunity
Habasit America, a subsidiary of the Swiss-based Habasit Group, has thrived for over 50 years thanks to our people and culture. We have seven locations across the US, including our regional headquarters in Suwanee, Georgia. At Habasit, we value quality, continuous improvement, and entrepreneurship—qualities that make this a great place to launch or grow your career. You won't just join any team—you'll be part of a highly collaborative, problem-solving group where your contributions truly matter.
Habasit America is a leader in conveyor and power transmission belting, supporting companies you rely on daily. Our belting solutions can be found in businesses in every industry, from major food processing companies to the treadmill belts at your local gym. Whether you're building, designing, or selling, you'll help keep businesses in motion.
Job Summary
As a Customer Care Representative at Habasit, you will assist customers by processing orders, handling quotes, and resolving inquiries. You'll communicate regularly with customers to keep them updated on their orders and work with internal teams to address any challenges. Your role is key to ensuring smooth operations and maintaining customer satisfaction in our fast-paced industry.
Hours for the position are 11:00 AM to 8:00 PM, after the training period is completed.
Essential Duties and Responsibilities
- Provide professional, friendly customer assistance and resolve inquiries or complaints.
- Process customer orders and quotes accurately and on time.
- Proactively communicate order status, lead times, and delays to customers.
- Address and resolve customer inquiries, such as out-of-stock situations or order discrepancies.
- Handle returns, generate RMAs, and process corrective orders when needed.
- Collaborate with internal teams, including production and shipping, to meet customer needs.
- Support sales teams by assisting with customer requests and providing updates.
- Identify opportunities to upsell or offer additional products to customers.
- Manage relationships with key customer accounts.
- Maintain thorough knowledge of company products, policies, and procedures.
Benefits We Offer
- Medical insurance
- Dental insurance
- Vision insurance
- Tuition assistance
- Disability insurance
- Competitive 401(k) with 100% employer match up to a 6% contribution
- Gym membership reimbursement
- Generous number of paid time off (PTO) days
- A family-like atmosphere where your voice is heard
- A sense of accomplishment in your daily work
- Opportunities for promotions and career growth
What You Need to Be Successful
- Preferred – High Competency with MS Word, Excel, PowerPoint, and CRM Applications
- Preferred - High Competency with customer service inquiries
- Preferred - Bachelor's Degree in Business Administration, Marketing, or a related field
- Preferred - 5 years experience in customer service, sales, and/or marketing
- Preferred – 2 years experience with ERP software
We Are an Equal Opportunity Employer
To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements/preferences listed represent the required knowledge, skill, and/or ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
-
Customer Care Representative
4 days ago
Suwanee, United States Habasit Limited Full timeAbout Us A career-defining opportunity Habasit America, a subsidiary of the Swiss-based Habasit Group, has thrived for over 50 years thanks to our people and culture. We have seven locations across the US, including our regional headquarters in Suwanee, Georgia. At Habasit, we value quality, continuous improvement, and entrepreneurship—qualities that make...
-
Customer Care Representative
5 days ago
Suwanee, United States Habasit Full timeAbout UsA career-defining opportunityHabasit America, a subsidiary of the Swiss-based Habasit Group, has thrived for over 50 years thanks to our people and culture. We have seven locations across the US, including our regional headquarters in Suwanee, Georgia. At Habasit, we value quality, continuous improvement, and entrepreneurship-qualities that make this...
-
Customer Care Representative
2 days ago
Suwanee, United States Habasit Full timeAbout UsA career-defining opportunityHabasit America, a subsidiary of the Swiss-based Habasit Group, has thrived for over 50 years thanks to our people and culture. We have seven locations across the US, including our regional headquarters in Suwanee, Georgia. At Habasit, we value quality, continuous improvement, and entrepreneurship-qualities that make this...
-
Customer Care Representative
7 days ago
Suwanee, United States Habasit Limited Full timeAbout Us A career-defining opportunity Habasit America, a subsidiary of the Swiss-based Habasit Group, has thrived for over 50 years thanks to our people and culture. We have seven locations across the US, including our regional headquarters in Suwanee, Georgia. At Habasit, we value quality, continuous improvement, and entrepreneurshipqualities that make...
-
Customer Service Representative
4 days ago
Suwanee, Georgia, United States Taco Bell - John's Creek Full timeThe Perfect CandidateAre you looking for a challenging and rewarding role that offers opportunities for growth and development? Do you have a passion for delivering exceptional customer experiences? We are seeking a dedicated and organized individual to join our team as a Customer Service Representative.About the RoleAs a Customer Service Representative, you...
-
Customer Service Representative
2 days ago
Suwanee, United States Aaron Plumbing INC Full timeBenefits: Bonus based on performance Opportunity for advancement Training & development Aaron Services: Plumbing, Heating, Cooling in Suwanee, GA is looking to hire a part-time Customer Service Representative (CSR) to schedule appointments and provide general office support. Are you friendly and highly organized? Would you like...
-
Customer Service Representative
20 hours ago
Suwanee, Georgia, United States Michael's Inc Full timeRole OverviewMichaels - As a Customer Service representative, you will provide exceptional shopping experiences for customers.Key ResponsibilitiesAssist customers in finding the products they needDeliver friendly customer serviceEnsure fast and efficient checkout processesEngage customers with our Rewards program
-
Customer Service Representative
5 days ago
Suwanee, United States Aaron Plumbing INC Full timeBenefits: 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Aaron Services: Plumbing, Heating, Cooling in Suwanee, GA is looking to hire a full-time Customer Service Representative (CSR) to schedule appointments and provide general office support. Are you friendly and highly organized?...
-
Customer Service Representative
1 day ago
Suwanee, United States Aaron Plumbing INC Full timeBenefits: 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Aaron Services: Plumbing, Heating, Cooling in Suwanee, GA is looking to hire a full-time Customer Service Representative (CSR) to schedule appointments and provide general office support. Are you friendly and highly organized?...
-
Customer Service Representative
2 days ago
Suwanee, United States Pestban Full timeJob Description: Looking for a place to GROW? Anticimex GA Family of Brands has been providing integrated pest management services throughout Georgia and the Carolinas for over 45 years! Our commitment is to ensure the health and safety of our team members, customers, and the environment through industry leading, sustainable, integrated pest management...
-
Customer Care Expeditor
2 days ago
Suwanee, United States Habasit Full timeWho is Habasit?Habasit is the global leader in the manufacturing of lightweight conveyor belting. Our slogan "Solutions in Motion" defines us; we are a provider of world class power-transmission and conveying solutions.At Habasit, we understand that a global leader is only as good as the people who represent it, and we are always searching for the right...
-
Customer Service Representative
1 day ago
Suwanee, United States Domino's Pizza LLC Full timeCompany Description You got game? You got spring in your step? You want the best job in the world? And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging...
-
Customer Service Representative
7 days ago
Suwanee, Georgia, United States Moon Capital Full timeCompany OverviewMoon Capital is a name brand organization dedicated to delivering exceptional customer experiences.We foster a work culture that promotes company priorities, ensuring every guest feels valued and satisfied with their experience.Job DescriptionAs a Cashier, you will be responsible for conducting monetary transactions with customers using cash...
-
Customer Service Representative
20 hours ago
Suwanee, Georgia, United States Walmart Full timeCompany Overview: As a Sales Associate at Walmart, you'll be part of a dynamic team that provides exceptional customer service and contributes to the success of our retail business. Our goal is to create a positive shopping experience for every customer, every time.
-
Customer Service Representative
4 days ago
Suwanee, Georgia, United States Sid's Pizza Full timeJob OverviewSid's Pizza is seeking a reliable and efficient Pizza Delivery Driver to transport pizzas from our restaurant to customers. In this position, you will be responsible for confirming that orders have been correctly fulfilled before delivering the product to customers.Key ResponsibilitiesVerifying orders to ensure accuracy of products and...
-
Customer Service Representative
2 days ago
Suwanee, United States Michael Popwell - State Farm Agent Full timePosition Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self...
-
Customer Service Representative
4 days ago
Suwanee, Georgia, United States Taco Bell - John's Creek Full timeCompany OverviewTaco Bell - John's Creek is a fast-paced and dynamic restaurant that prides itself on serving high-quality food to our customers. As a crew member, you will be an integral part of our team, working closely with our guests and colleagues to provide an exceptional dining experience.Job DescriptionWe are looking for a motivated and enthusiastic...
-
Retail Sales Representative
4 days ago
Suwanee, Georgia, United States Taco Bell - John's Creek Full timeTaco Bell - John's Creek is a leading quick-service restaurant chain dedicated to serving our guests with high-quality food and excellent customer service. We are seeking a skilled and experienced Cashier & Customer Service representative to join our team at our Suwanee, GA location.As a Cashier & Customer Service representative, you will play a critical...
-
State Farm Agency Representative
7 days ago
Suwanee, Georgia, United States Michael Popwell - State Farm Agent Full timeJoin Michael Popwell - State Farm Agent's dynamic team as a Customer Service Representative!We are seeking a highly motivated and organized individual to fill the role of Customer Service Representative. In this position, you will be responsible for managing customer relationships, responding to inquiries, and resolving issues in a professional and efficient...
-
Customer Service Ambassador
7 days ago
Suwanee, Georgia, United States TruGreen Limited Partnership Full timeJob OverviewWe are seeking a skilled Customer Service Representative to join our team at TruGreen Limited Partnership. As America's number one lawn care company, we are dedicated to using our science-based expertise and local experience to create beautiful, healthy properties across the nation.About the RoleThis is an exciting opportunity for a...