Product Support Engineer

2 weeks ago


Houston, United States X4 Group Full time

Exciting Opportunity: Product Support Engineer (Houston, Texas)


Are you a skilled engineer with a passion for customer interaction and expertise in gas midstream operations? Seeking a Product Support Engineer to join a team onsite in Houston. This role offers the chance to utilize your experience with gas compressors, specifically in reciprocating and/or screw natural gas compression packages.


Key Responsibilities:

  • Provide comprehensive product support to customers in the gas midstream industry, addressing technical inquiries, troubleshooting issues, and optimizing equipment performance.
  • Utilize your knowledge of reciprocating and/or screw natural gas compression packages to diagnose and resolve complex mechanical and operational issues.
  • Interact directly with customers to understand their needs, provide guidance on equipment operation and maintenance, and build strong relationships.
  • Demonstrate proficiency in instrumentation, valves, and compressor control systems to ensure effective product support and problem resolution.
  • Collaborate with internal teams to relay customer feedback, contribute to product improvement initiatives, and enhance overall customer satisfaction.


Requirements:

  • Bachelor's degree in Engineering or related field.
  • Experience in gas midstream operations, with a focus on gas compressors being a plus.
  • Strong working knowledge of reciprocating and/or screw natural gas compression packages.
  • Comfortable engaging directly with customers and providing excellent customer service.
  • Proficiency in instrumentation, valves, and compressor control systems.
  • Strong mechanical aptitude and problem-solving skills.
  • Excellent communication and interpersonal skills.


Please apply to be considered for this opportunity,



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