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Front Desk Medical Receptionist
4 months ago
Medical Office Front Desk
Job Task
- Provide the highest level of customer service to patients, fellow employees, and referral sources
- Patient registration
- Answer phones
- Appointment confirmations
- Schedule patients
- Reschedule no show appointments and cancellations
- Knowledgeable of ICD-10 or HCPCS codes
- Check in patients/notify practitioner
- Process patient intake paperwork
- Obtain and enter accurate insurance information
- Obtain and enter accurate patient demographics
- Scanning multiple documents (IDs, insurance cards, physician ppw)
- Obtain Medical Documents such as Dispensing Order
- Run insurance eligibility
- Coordinate scheduling of practitioner schedules to ensure proper coverage of patient appointments
- Collecting co-insurance and deductibles