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Front Desk Medical Receptionist

4 months ago


Knoxville, United States M Force Full time

Medical Office Front Desk


Job Task

  • Provide the highest level of customer service to patients, fellow employees, and referral sources
  • Patient registration
  • Answer phones
  • Appointment confirmations
  • Schedule patients
  • Reschedule no show appointments and cancellations
  • Knowledgeable of ICD-10 or HCPCS codes
  • Check in patients/notify practitioner
  • Process patient intake paperwork
  • Obtain and enter accurate insurance information
  • Obtain and enter accurate patient demographics
  • Scanning multiple documents (IDs, insurance cards, physician ppw)
  • Obtain Medical Documents such as Dispensing Order
  • Run insurance eligibility
  • Coordinate scheduling of practitioner schedules to ensure proper coverage of patient appointments
  • Collecting co-insurance and deductibles