Senior Investigator

Position Summary & Objective

The Senior Investigator will be the point person for one or more regions for online/offline brand enforcement, counterfeit/gray market detection & response to fraud and digital piracy violations. They will provide direct investigations within the regions and provide support to OPSEC’s Senior Director of Investigations on safeguarding brands & intellectual property rights violations.

Essential Functions Performed by the Position

• Manage and coordinate all investigations and other anti-counterfeiting/diversion tasks for the clients and ensure key steps over the entire investigation case (planning, fieldwork, illicit buys, evidence collection, reporting and follow up) are effectively conducted as per OPSEC’s Investigative Services’ Procedures, Policies, local, state, and international laws.
• Engage with the Senior Director of Investigations to assess overlapping investigations and requests for additional allocations, formulate investigation plans and develop/modify strategic procedures and practices for investigations and digital piracy cases, and/or prepare comprehensive investigative reports and briefs on investigations and, based on analysis and findings, make recommendations for additional investigative actions, online or on-product services that could greatly benefit the client.
• Provide ongoing support and guidance to the regional IP Legal Firms, analysts, local law enforcement and support global customs enforcement during importation/exportation counterfeit & safeguarding investigations.
• Effectively manage the workflow of individual cases assigned & work towards timely resolutions, case closures and ensure caseload in the region are effectively managed, and the Senior Director of Investigations is briefed on all active cases and stage of completion.
• In collaboration with OPSEC’s Evidence Storage policies and procedures, it is crucial to perform accurate evidence collection. Inventories and preservation assessments of evidence will be conducted and maintained.
• Provide technical advice and solutions to the Senior Director of Investigations regarding fraud and piracy detection; strategies to strengthen internal control systems and procedures; and report on any changes within the countries IP Laws and enforcement capabilities.
• Monitor, identify, investigate and support to ensure individual outputs meet the highest quality standards and are delivered according to established schedules.
• Effectively communicate and work with all divisions within OPSEC to ensure a deliverable capabilities statement is provided to all existing and/or new clients. Manage team dynamics and staff well-being. Provide coaching, strategically tailor individual development plans, and complete performance assessment for direct reports.
• Contribute to the development and implementation of company-wide standards and tools, including detection and response processes to counterfeiting and safeguarding against gray market, fraud and piracy violations, guidelines, reporting formats and how to incorporate such standards into relevant OPSEC business practices.
• Conduct trainings and educational presentations to law enforcement, customs, regulatory agencies. IP Firms, professional associations, and governmental leadership.
• Contribute to knowledge management and learning through collecting and analyzing relevant data, evaluating, and measuring impact of activities, capturing, and sharing lessons learned and best practices, and research and internal reports.
• Coordinate with sales teams and CSM’s to drive new business and ensuring thorough knowledge of all OPSEC offerings which can be utilized to strengthen our position in the market and deliver a more robust 360-degree brand protection program.

Position Qualifications Education:

• Bachelor's degree in criminal law or related field or equivalent work experience.

Experience:

• Previous law enforcement or intelligence-based services with focus on investigations, evidence collection/preservation, fraud, cyber security, white collar crimes, anti-piracy, counterfeiting, and/or organized crime
• Previous search warrant or raid action presentment or similar qualification strongly preferred.
• Minimum of 7 years related work experience, ideally with at least four of these years being in directed enforcement, investigations, dealing with different ethnic populations, community services, special units, task forces, and organized crime.
• Extensive knowledge of, and experience in court case presentment/testimony, case reporting, evidence collection, OSINT, and covert operations.

Certifications/Licenses:

• Have a state investigative license or ability to get one within the first 6 months of employment.

Language Proficiency:

• Fluent in English and some regions may require bilingual capacities in French, Mandarin, Russian, Italian, Spanish, or Arabic (other languages may be required upon appointment). Bilingual investigators are highly recommended to apply.

Travel Requirements:

• Approximately 33%, though may vary based on the regional focus and location of the successful candidate.

“Great people, Cool projects, Good work/life balance, Excellent work environment”

OpSec Security—the world leader in brand protection—safeguards the revenues and reputations of more than half of the Fortune 100 brands in the rapidly evolving digital world. Using a SaaS delivery model, advanced data technology, and domain expertise, OpSec Security addresses Brand, Piracy, and Fraud risks that brands face due to the web's anonymity, global reach, and shifting consumption patterns for digital content, physical goods, and services.

JOIN US and be a part of a collaborative global team determined to fight counterfeits and build strong, lasting partnerships with our clients.

We value diversity at our company. Everyone who applies with the qualifications will receive consideration for employment without regard to: age, colour, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

We receive a high number of applications, so apologies if we are unable to provide specific feedback. If we feel you are a fit for the role, we’ll be in contact.