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Senior Expert, Facilities Management Software
3 weeks ago
Senior Expert – Facilities Management Software
*This is a hybrid position located in Atlanta, GA
About Us:
Hexagon’s Geosystems division provides a comprehensive portfolio of digital solutions that capture, measure, and visualize the physical world and enable data-driven transformation across industry ecosystems. Our reality-capture technologies create digital worlds from different views, whether a single dimension between two walls in a house, cadastral boundaries of properties or 3D shapes of cities, infrastructures, utilities, entire countries or even crime scenes. These digital worlds provide actionable information vital for understanding, planning and execution. During execution, Geosystems’ positioning, guiding and visualization solutions empower users to work with the highest efficiency and quality.
Job Description:
As a Senior Expert in Facilities Management software solutions (preferably in institutional and real estate industries), you will play a critical role in shaping the strategic direction of our products and guiding our development teams to deliver exceptional solutions. You will collaborate closely with the product development and technology teams, leverage your industry knowledge to inform the product vision, capabilities and key features. You will leverage your industry network to get ongoing feedback on the product, manage pilots, and support with future customer outreach.
Responsibilities:
- input on the product vision and strategy, aligning it with business objectives and market demands.
- as a subject matter expert in facility management software, providing guidance and insights to internal teams and external stakeholders (e.g. workflows, modules & applications, use cases, etc.)
- with key stakeholders to define product roadmaps and prioritize features
- market research and competitive analysis,
- your network for:
- outreach and feedback to identify opportunities for product innovation and differentiation.
- 5-10 partnerships with customers to launch product pilots and involve in ongoing product development.
- sales team with defining customer value proposition, identify customer pipeline, make customer introductions, and overall support with commercial launch & implementation.
- articulate clear product requirements, user stories, and acceptance criteria to development teams.
- closely with UX/UI designers to ensure intuitive and user-friendly product experiences.
- commercial team to design, estimate and right-size product pricing
Requirements:
- years of experience in Facility Management roles, preferably across all levels of seniority (e.g. junior and executive).
- subject matter expertise in facility management processes, workflows, market and industry trends, and software solutions.
- network in Facility Management community at senior levels
- analytical skills and strategic thinking ability, with a keen understanding of facility management business metrics and KPIs.
- communication, presentation, and stakeholder management skills.
- to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously.
- for technology, innovation, and delivering exceptional customer experiences.
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