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Senior Expert

4 months ago

Atlanta, United States Hexagon Geosystems Full time

Job Description*This is a hybrid position located in Atlanta, GAAbout Us:Hexagon's Geosystems division provides a comprehensive portfolio of digital solutions that capture, measure, and visualize the physical world and enable data-driven transformation across industry ecosystems. Our reality-capture technologies create digital worlds from different views, whether a single dimension between two walls in a house, cadastral boundaries of properties or 3D shapes of cities, infrastructures, utilities, entire countries or even crime scenes. These digital worlds provide actionable information vital for understanding, planning and execution. During execution, Geosystems' positioning, guiding and visualization solutions empower users to work with the highest efficiency and quality.Job Description:As a Senior Expert in Facilities Management software solutions (preferably in institutional and real estate industries), you will play a critical role in shaping the strategic direction of our products and guiding our development teams to deliver exceptional solutions. You will collaborate closely with the product development and technology teams, leverage your industry knowledge to inform the product vision, capabilities and key features. You will leverage your industry network to get ongoing feedback on the product, manage pilots, and support with future customer outreach.Responsibilities:Provide input on the product vision and strategy, aligning it with business objectives and market demands.Act as a subject matter expert in facility management software, providing guidance and insights to internal teams and external stakeholders (e.g. workflows, modules & applications, use cases, etc.)Collaborate with key stakeholders to define product roadmaps and prioritize featuresConduct market research and competitive analysis, Leverage your network for: Customer outreach and feedback to identify opportunities for product innovation and differentiation.Establish 5-10 partnerships with customers to launch product pilots and involve in ongoing product development.Support sales team with defining customer value proposition, identify customer pipeline, make customer introductions, and overall support with commercial launch & implementation.Help articulate clear product requirements, user stories, and acceptance criteria to development teams.Work closely with UX/UI designers to ensure intuitive and user-friendly product experiences.Support commercial team to design, estimate and right-size product pricingDesired SkillsRequirements:20+ years of experience in Facility Management roles, preferably across all levels of seniority (e.g. junior and executive).Deep subject matter expertise in facility management processes, workflows, market and industry trends, and software solutions.Extensive network in Facility Management community at senior levelsStrong analytical skills and strategic thinking ability, with a keen understanding of facility management business metrics and KPIs.Excellent communication, presentation, and stakeholder management skills.Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously.Passion for technology, innovation, and delivering exceptional customer experiences.