Field Engineer 3

5 months ago


Tarrytown, United States eTeam Inc Full time

JOB DESCRIPTION


Non-Driving Role


Work Schedule: 10am to 7pm / 40 hours per week


Strong customer service skills preferred


Prescreen Questions: List at the top of every resume with BR


Summary:

As a Field Engineer 3, you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and/or depot locations.

This is a journeyman position for the typical desk side support technician.

You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools.

You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk.

Your assignments will range in complexity from troubleshooting and repair, to more difficult device repair, including reloading and re-imaging of PCs/laptops, and installing and optimizing HW/SW networking products.


Responsibilities:

Provides support for software, hardware and networking support for desktops, laptops and servers

Provides maintenance and support on legacy products

Supports Core, server products

Performs disk replacement on enterprise storage products

Installs and maintains PCs and associated software, networks, servers and peripherals

Supports network products from operational and maintenance perspectives

Performs installs, moves, adds and changes as required

Tests and certifies PCs, networks, servers and client approved applications

Provides follow-up on problems or escalation.

Maintains a high degree of professionalism in actions, demeanor and dress.

Ensures customer satisfaction throughout the service delivery transaction.

Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system


  • Field Engineer 3

    4 weeks ago


    Tarrytown, New York, United States eTeam Inc Full time

    Job SummaryWe are seeking a skilled Field Engineer 3 to join our team at eTeam Inc. As a Field Engineer 3, you will be responsible for installing, diagnosing, maintaining, and servicing computer-related products at customer sites and/or depot locations.Key ResponsibilitiesProvides support for software, hardware, and networking for desktops, laptops, and...

  • Field Engineer 3

    1 week ago


    Tarrytown, New York, United States Netpace Full time

    Job Summary:As a Field Engineer 3 at Netpace, you will be responsible for providing technical support and maintenance for computer-related products, including desktops, laptops, printers, network devices, and software. You will work with customers to troubleshoot and resolve issues, and perform installations, upgrades, and repairs as needed.Key...

  • Field Engineer 3

    2 weeks ago


    Tarrytown, New York, United States Netpace Full time

    **Job Summary**As a Field Engineer 3 at Netpace, you will be responsible for providing technical support and maintenance for computer-related products, including desktops, laptops, printers, network devices, and software. This is a journeyman position for the typical desk-side support technician.**Key Responsibilities:*** Provides support for software,...

  • Field Engineer 3

    4 days ago


    Tarrytown, New York, United States Netpace Full time

    Job Summary:We are seeking a skilled Field Engineer 3 to join our team at Netpace. As a Field Engineer 3, you will be responsible for installing, diagnosing, maintaining, and servicing computer-related products, including desktops, laptops, printers, network devices, standard software, and low-end servers at customer sites and/or depot locations.This is a...


  • Tarrytown, New York, United States Netpace Full time

    Job Summary:We are seeking a highly skilled Field Engineer 3 to join our team at Netpace. As a Field Engineer 3, you will be responsible for providing technical support and maintenance for computer-related products, including desktops, laptops, printers, network devices, and software.Key Responsibilities:• Provides technical support and maintenance for...

  • Sustaining Engineer

    2 weeks ago


    Tarrytown, New York, United States Vertiv Full time

    About the RoleWe are seeking a highly skilled Sustaining Engineer to join our team at Vertiv. As a Sustaining Engineer, you will play a critical role in supporting the setup, release, and process for new part numbers and changes to bills of materials.Key ResponsibilitiesSupport the operation by providing a complete and full Engineering definition for...

  • Electrical Engineer

    4 weeks ago


    Tarrytown, New York, United States ENGIE Full time

    Job Title: Electrical EngineerENGIE is seeking an experienced Electrical Engineer to join our team as a Data Center Electrical Facility Engineer. This role will be responsible for ensuring the efficient operation of our data center's electrical infrastructure, including risk management, corrective and preventative maintenance, and vendor management.Key...


  • Tarrytown, New York, United States Software Guidance and Assistance, Inc. Full time

    Job Title: Senior Mechanical EngineerWe are seeking a highly skilled Senior Mechanical Engineer to join our team at Software Guidance and Assistance, Inc. (SGA). As a Senior Mechanical Engineer, you will be responsible for designing functional, reliable, and cost-effective heavy-duty vehicle components.Key Responsibilities:Perform engineering analysis and...

  • Mechanical Engineer

    5 days ago


    Tarrytown, New York, United States Asterix Communications Full time

    About the RoleWe are seeking a highly skilled Mechanical Engineer to join our team. As a Mechanical Engineer, you will be responsible for designing, implementing, and optimizing machine and manufacturing processes to improve efficiency, quality, and safety.Key ResponsibilitiesMaintenance work on mechanical machines and equipment, including inspections,...

  • Sustaining Engineer

    3 days ago


    Tarrytown, New York, United States Vertiv Full time

    Job SummaryThe Sustaining Engineer will play a critical role in supporting the setup, release, and process for new part numbers and changes to bills of materials. This position will work closely with procurement and engineering buyer to ensure timely completion of ECO/ECNs and new SKU setup.Key Responsibilities* Support the operation by providing a complete...


  • Tarrytown, New York, United States Siemens Medical Solutions USA, Inc Full time

    Customer Service Engineer IIAre you passionate about delivering exceptional customer service and ensuring the smooth operation of medical equipment? We're seeking a highly skilled Customer Service Engineer II to join our team at Siemens Healthineers. As a key member of our global team, you will be responsible for installing, troubleshooting, and repairing...

  • Mechanical Engineer

    2 weeks ago


    Tarrytown, New York, United States Asterix Communications Full time

    Job Title: Mechanical EngineerAsterix Communications is seeking a highly skilled Mechanical Engineer to join our team. As a Mechanical Engineer, you will be responsible for ensuring the smooth operation of our data center's mechanical infrastructure.Key Responsibilities:Manage the data center's mechanical infrastructure, including cooling and plumbing...

  • Mechanical Engineer

    5 days ago


    Tarrytown, New York, United States Asterix Communications Full time

    Job Summary:The Mechanical Engineer - Data Center Operations will be responsible for ensuring the smooth operation of the data center's mechanical infrastructure, including cooling and plumbing systems. This involves managing the maintenance and repair of equipment, collaborating with the project team to establish new infrastructure standards, and ensuring...


  • Tarrytown, New York, United States Software Guidance and Assistance, Inc. Full time

    Job SummaryWe are seeking a skilled Mechanical Design Engineer to join our team at Software Guidance and Assistance, Inc. The ideal candidate will have a strong background in mechanical engineering and experience in designing functional, reliable, and cost-effective heavy-duty vehicle components.ResponsibilitiesPerform engineering analysis and design or...

  • Staff Engineer

    4 weeks ago


    Tarrytown, New York, United States Regeneron Pharmaceuticals Full time

    Job Title: Staff Engineer - Viral Vector Process DevelopmentRegeneron Pharmaceuticals is seeking a highly skilled Staff Engineer to join our Preclinical Manufacturing and Process Development (PMPD) group. As a Staff Engineer, you will be responsible for developing and supporting manufacturing process development functions, with a focus on viral vector...


  • Tarrytown, New York, United States BioSpace, Inc. Full time

    Job SummaryWe are seeking a highly skilled Process Development Engineer I, Purification to join our Pre-Clinical Manufacturing and Process Development (PMPD) team. As a key member of our Purification Development group, you will be responsible for designing and implementing viral clearance studies to ensure the safety of biotechnology products throughout the...


  • Tarrytown, New York, United States Regeneron Pharmaceuticals Full time

    Job Title: Process Development Engineer I, PurificationRegeneron Pharmaceuticals is seeking a highly skilled Process Development Engineer I to join our Purification Development group within Pre-Clinical Manufacturing and Process Development (PMPD). As a key member of our team, you will be responsible for designing and implementing viral clearance studies to...


  • Tarrytown, New York, United States Regeneron Pharmaceuticals, Inc Full time

    Job Title: Senior Principal Secure Software Development Life Cycle EngineerWe are seeking a highly skilled Senior Principal Secure Software Development Life Cycle Engineer to join our team at Regeneron Pharmaceuticals, Inc. This individual will be responsible for designing, engineering, deploying, governing, and providing level 3 support for the Regeneron...


  • Tarrytown, New York, United States BioSpace, Inc. Full time

    Job DetailsRegeneron is seeking a Process Development Engineer I to work in the Purification Development group within Pre-Clinical Manufacturing and Process Development (PMPD).About the RoleIn this exciting role, you will be primarily involved in the design and implementation of viral clearance studies to demonstrate virus safety of biotechnology products...


  • Tarrytown, New York, United States Regeneron Pharmaceuticals, Inc Full time

    Job Title: Senior Principal Secure Software Development Life Cycle EngineerWe are seeking a highly skilled Senior Principal Secure Software Development Life Cycle Engineer to join our team at Regeneron Pharmaceuticals, Inc. As a key member of our Cybersecurity by Design program, you will be responsible for designing, engineering, deploying, governing, and...