Fatburger Team Member

6 months ago

Airway Heights, United States Northern Quest Resort & Casino Full time

Hiring Preference: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Descendant or Spouse of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either the option of the employee or the Kalispel Tribe of Indians. Drug Testing: The Kalispel Tribe of Indians is a drug-free workplace. All applicants are subject to drug testing at the time of hire and unannounced times during employment. Background Investigation: All candidates and employees may be subject to a background investigation.

Kalispel Hospitality
We expect that anyone who works for the Kalispel Tribe of Indians lives by and operates out of the following behaviors and beliefs:

CORE PURPOSE
We Make People Feel Special. Deliver Kalispel hospitality, find a path to YES, and provide a warm smile and greeting.

CORE VALUES
We Take Pride in Everything We Do. Proudly represent the Kalispel Tribe, anticipate guest needs, take ownership, and put others first.
Everyone is Welcome Here. Respect and honor all guests, use sincere "thank you" and "goodbye," and use guest names.
We Choose Excellence Every Day. Help each other achieve greatness, be genuine, attentive, and flexible, and know the property and amenities.

Summary of Functions

Fast Casual Team Members need to possess the ability to be flexible with their essential job functions daily and learn a variety of skillsets from FOH operations to BOH production. Responsible for delivering an exceptionally high level of guest service and superior quality of products. Be versatile and accommodating to the ever-changing landscape of your assigned area, as this will enviably change day to day or on a per shift basis. Adheres to the Core Purpose and Core Values established by the Executive Team and Tribal Council.

Essential Duties and Responsibilities

• Always exemplify the Core Purpose and Core Values; make guests and Team Members feel special.
• Greet all guests with joy and enthusiasm, demonstrate a positive attitude, welcoming body language, and smile.
• Always do your best to accommodate the needs of our guests; ensure the highest standards of guest and Team Member satisfaction are maintained.
• With a positive attitude and commitment to success, adhere to all venue operational guidelines, including but not limited to policies and procedures, handbooks, food preparation, cooking, safety, and cleanliness standards.
• Take Pride in preparing and cooking all venue-specific food products according to recipe and company standards.
• Serves wine, bottled beer, and or canned cocktails.
• Ability to maintain awareness of your surroundings while effectively prioritizing the Core Purpose.
• Keep front-of-house and back-of-house areas always stocked and spotless.
• Demonstrate trustworthiness and flexibility towards other team members and assist others when able.
• Accountable to the organization and department goals, objectives, and policies.
• Create a welcoming environment by engaging with guests while performing all job functions.
• Anticipate guests' needs; always be thoughtful.
• Perform all other tasks as requested by an F&B Supervisor or above.
• Active participation in pre-shift and post-shift huddles.
• Accountable and responsible for cash drawers and acceptable forms of payment, ensuring compliance with all applicable standards.
• Ensure compliance with Tribal and applicable Federal and State laws.
• Available and willing to work any changes in hours deemed necessary for business levels.
• May be required to be a panelist for the Internal Review Board Hearings.
• Responsible for maintaining a good attendance record.
• This job description does not list all the duties of this position. You may be instructed by management to perform other duties as assigned.

Other Requirements:
• Minimum age requirement of 18 years.
• Ability to obtain and maintain a Tribal Work Permit.
• Payment Card Industry Training
• Mandatory Alcohol Server Training (MAST) certification.
• Food handler's permit from the relevant government agency.
• Hepatitis A vaccination.
• Available and willing to work nights, weekends, and holidays as required.
• Available and willing to work any changes in hours deemed necessary for Business Levels.


PHYSICAL DEMANDS:
The physical demands described represent those that an employee must meet to perform the essential function of this job successfully. Reasonable accommodations may enable individuals with disabilities to perform the essential functions.
• Requires the ability to lift and/or move objects weighing up to 50 pounds.
• While performing the duties of this job, the employee is regularly required to stand, walk, and use hands to finger, handle, or feel.
• Reach with hands and arms. Talk or hear and taste or smell.
• The employee is frequently required to climb or balance. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl.
• This job's specific vision abilities include close vision, color vision, depth perception, and the ability to adjust focus.

Work Environment: While performing the duties of this job, the employee is exposed to tobacco smoke, moving mechanical parts, and fumes or airborne particles. The worker is frequently subject to inside environmental conditions, which protect from weather conditions but not necessarily from temperature changes and is occasionally subject to outside environmental conditions and wet and/or humid conditions. The noise level in the work environment is usually moderate.

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