Quant Analytics, Sr. Associate

3 weeks ago

Jersey City, United States JPMorgan Chase & Co. Full time

Come join a team that improves the digital experiences for millions of customers.

As an Analytics Sr Associate on the Digital Analytics Team, you'll support an extensive portfolio of digital products by using data to provide recommendations that enhance the customer experience and build long term, profitable customer relationships. You'll be part of a high performing team focused on improving Chase’s Web and Mobile platforms for millions of customers. Your expertise in digital data and analytical leadership will be used to help define OKRs, develop and measure A/B tests, answer strategic analytical questions, and create analytical plans to drive outcomes. You will be responsible for delivering actionable analysis in clear and compelling terms while building relationships with Digital Product, Tech, Design, and more.

Job responsibilities:

Analyze, visualize, and tell compelling stories through data about digital customer behaviors. Drive the creation, reporting, and analysis for OKRs. Increase data-informed decisions through establishing partnerships, best practices, and clear communications. Create experiment and analytical plans to measure the customer impact of new strategies. Conduct analysis to identify growth opportunities across digital channels. Provide consultation for the broader Data & Analytics organization as an expert in Digital data.

Required qualifications, capabilities, and skills:

Detail-oriented and structured thinker with a creative passion for solving problems with data. BS Degree in a relevant field. Proficiency with SQL, Alteryx, Adobe/Web Analytics/Web.  Experience working with Big Data environments (., Hadoop, Teradata) Ability to organize complex business problems and translate into analytical plans and execute with high quality. Strong communication and presentation skills to deliver insights to executives and partner with other teams.

Preferred qualifications, capabilities, and skills:

1+ years of experience analyzing customer experiences, digital products/usage Experience with analytical tools such as Python, R,Tableau, and  Experience with A/B testing Experience with AI/ML methods Experience with web analytics

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