IT Technical Support Specialist III

1 month ago

Pembroke Pines, United States Centene Corporation Full time

You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility.
 

Position Purpose: Provides on-site and remote technical support to end users and site IT infrastructure (including network, print, audio/video and office setup) by troubleshooting hardware and software problems. Analyzes events and applies technical knowledge following established procedures and standards to resolve immediate end user needs. Installs software, updates, and upgrades on the computers and workstations on the network. Acts as a technical resource for other Support Specialists. NOTE: Must be onsite 5 days a week in Florida offic.

Drives hardware delivery and setup; customize systems for unique end user needs Analyzes, tests, and debug computer systems Offers laptop/desktop break-fix assistance and remote desktop support Supports operating systems, applications, security services, and hardware issue resolution for users (Android OS, iOS, Mac OS, Windows OS) Resolves technical issues with Local Area Networks (LAN) and Wide Area Networks (WAN) Works with IT Infrastructure teams to setups and maintain existing infrastructure environments and assist with local changes Implements the necessary controls and procedures to protect information systems assets from intentional or inadvertent modification, disclosure, or destruction Performs data transfer and manages imaging operations Reports to users and management on status, resource needs, and projected outcomes of service tickets Provides end user training and education Act as a technical resource for information technology support specialist. Performs other duties as assigned Complies with all policies and standards

Education/Experience: Requires a High School diploma or GED
Requires 2 - 4 years of related experience. May require vocational or technical education in addition to prior work experience.
Vocation or technical education may include additional on-the-job training or continuous learning education

Technical Skills:

One or more of the following skills are desired.

Experience with Other: ServiceNow or equivalent ticketing tool Knowledge of Other: Technical knowledge of laptop PCs, virtual workstations, Windows OS, Apple iOS and Networking Knowledge of Other: Understanding of Active Directory, Networking, Voice, WiFi and IT infrastructure; able to coordinate with vendor or internal IT team to troubleshoot issues related to network and voice


Soft Skills:

Beginner - Demonstrated customer service skills Beginner - Demonstrated interpersonal/verbal communication skills Pay Range: $25.97 - $46.68 per hour

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.

  • Educational Support Specialist

    1 week ago

    Pembroke Pines, Florida, United States Broward County Public Schools Full time

    Position Overview: The Educational Support Specialist plays a vital role in assisting educators in fostering a productive learning environment for students. This position is designed for individuals who are passionate about working with children and supporting their educational journey. Qualifications: Educational Background: Candidates must possess either...

  • Educational Support Specialist

    3 days ago

    Pembroke Pines, Florida, United States Broward County Public Schools Full time

    Application Requirements: Candidates must possess a valid email address for application purposes. Please note that this email cannot be altered post-application. Position Title: Educational Support Specialist Department: Broward County Public Schools Qualifications: Educational Background: An associate's degree from an accredited institution or a minimum of...

  • Automotive Sales Support Specialist

    5 days ago

    Pembroke Pines, Florida, United States Vera Cadillac Buick GMC Full time

    Automotive Sales Support SpecialistPosition OverviewThe Automotive Sales Support Specialist plays a crucial role in enhancing customer satisfaction and operational efficiency within the dealership. This position involves a variety of responsibilities aimed at ensuring a seamless experience for our clients.Key ResponsibilitiesFacilitating customer vehicle...

  • Administrative Support Specialist

    1 week ago

    Pembroke Pines, Florida, United States South Florida Therapeutic Solutions P.A. Full time

    Position OverviewSouth Florida Therapeutic Solutions P.A. is seeking a dedicated Administrative Support Specialist to enhance our operational efficiency.This role offers both part-time and full-time opportunities, providing flexibility in scheduling.Key Responsibilities:Oversee drug testing procedures.Digitally organize and archive patient...

  • Business Support Specialist

    1 week ago

    Pembroke Pines, Florida, United States Broward College Full time

    Job Overview The Executive Assistant plays a crucial role in supporting departmental functions through a variety of administrative tasks that require specialized knowledge and strong organizational skills. This position is essential for operational planning and the development of departmental policies and procedures. Key Responsibilities: Manage daily...

  • Science Laboratory Support Specialist

    5 days ago

    Pembroke Pines, Florida, United States Broward College Full time

    Job Title: Laboratory AssistantOverview:The Laboratory Assistant plays a crucial role in supporting the operations of biological science laboratories. This position involves various tasks aimed at ensuring a safe and efficient laboratory environment.Key Responsibilities:Assisting in the preparation, setup, and cleanup of laboratory experiments and...

  • Early Childhood Education Support Specialist

    2 days ago

    Pembroke Pines, Florida, United States Broward County Public Schools Full time

    Job SummaryWe are seeking a highly motivated and dedicated Teacher Assistant to join our team at Broward County Public Schools. The successful candidate will provide support to our Pre-K/Pre-School Exceptional Student Education (ESE) classrooms, working closely with our experienced teachers to ensure the best possible outcomes for our students.Key...

  • Procurement Specialist

    4 days ago

    Pembroke Pines, Florida, United States Heat and Control Full time

    Procurement SpecialistHeat and Control, a prominent manufacturer in the food processing industry, is looking for a Procurement Specialist to manage and oversee all purchasing activities at our Pembroke, NH facility. KEY RESPONSIBILITIESWork on-site five days a week in the Pembroke, New Hampshire office. (Remote work is not an option).Acquire goods and...

  • supervisory law enforcement information systems specialist

    4 weeks ago

    Pembroke Pines, Florida, United States Customs And Border Protection Full time

    This position provides supervisory duties and subject matter expertise over multifaceted analysis products and real-time communications in support of intelligence and law enforcement operations.This position starts at a salary of $77, GS-11, Step 1) to $100, GS-11, Step 10).The Supervisory Law Enforcement Information Systems Specialist supervises employees...

  • Procurement Specialist

    1 week ago

    Pembroke Pines, Florida, United States Heat and Control Full time

    Procurement SpecialistHeat and Control, a premier manufacturer in the food processing industry, is on the lookout for a Procurement Specialist to manage and oversee all purchasing activities at our Pembroke, NH facility. KEY RESPONSIBILITIESWork onsite five days a week in the Pembroke, New Hampshire office. (Remote work is not an option).Acquire goods and...

  • Procurement Specialist

    1 week ago

    Pembroke Pines, Florida, United States Heat and Control Full time

    Procurement SpecialistHeat and Control, a prominent manufacturer in the food processing and packaging industry, is looking for a Procurement Specialist to manage and streamline all purchasing activities in our Pembroke, NH facility. KEY RESPONSIBILITIESWork onsite five days a week in the Pembroke, New Hampshire office. (Remote work is not an option).Source...

  • Customer Service Representative

    5 days ago

    Pembroke Pines, United States Gravity IT Resources Full time

    Job Title: Customer Service Representative Location: Pembroke Pines, FL (hybrid) Job-Type: Direct Hire Referral Fee: +/- $750 Employment Eligibility: Gravity can only consider US Citizens or Green Card Holders at this time. Position Overview Gravity is seeking a Customer Service Representative who will support customers in resolving issues by answering...

  • Customer Service Representative

    7 days ago

    Pembroke Pines, United States Gravity IT Resources Full time

    Job Title: Customer Service RepresentativeLocation: Pembroke Pines, FL (hybrid)Job-Type: Direct HireReferral Fee: +/- $750Employment Eligibility: Gravity can only consider US Citizens or Green Card Holders at this time.Position OverviewGravity is seeking a Customer Service Representative who will support customers in resolving issues by answering questions,...

  • Customer Service Representative

    6 days ago

    Pembroke Pines, United States Gravity IT Resources Full time

    Job Title: Customer Service RepresentativeLocation: Pembroke Pines, FL (hybrid)Job-Type: Direct HireReferral Fee: +/- $750Employment Eligibility: Gravity can only consider US Citizens or Green Card Holders at this time.Position OverviewGravity is seeking a Customer Service Representative who will support customers in resolving issues by answering questions,...

  • Personal Support Specialist

    5 days ago

    Pembroke Pines, Florida, United States AllWays Caring HomeCare Full time

    Position Overview:As a dedicated caregiver, you will be instrumental in delivering heartfelt support to our clients within their own residences.Key Responsibilities:- Deliver personal care services in line with a defined care plan.- Attend to the individual needs and comfort of clients in their homes.- Assist clients with daily living activities, ensuring...

  • Personal Support Specialist

    5 days ago

    Pembroke Pines, Florida, United States AllWays Caring HomeCare Full time

    Position Overview:As a dedicated caregiver, you will be essential in delivering heartfelt support to our clients within their own residences.Key Responsibilities:- Deliver personal support services following a predefined care plan.- Attend to the individual needs and comfort of clients in their homes.- Assist clients with daily living activities, ensuring...

  • Systems/Network Administrator

    2 weeks ago

    Pembroke Pines, United States Gravity IT Resources Full time

    Job Title: Network Administrator Location: Onsite (5 days on-site in Pembroke Pines, FL / 33027 ) Position Type: Full-time Job Summary: Our Client is a leading workforce management company known for its cutting-edge technology solutions and innovative approach to business. They manage a vast network infrastructure comprising over 100 Windows Servers, Web,...

  • Network Administrator

    3 months ago

    Pembroke Pines, United States Gravity IT Resources Full time

    Job Title: Network AdministratorLocation: Onsite (5 days on-site in Pembroke Pines, FL/ 33027 )Position Type: Full-timeJob Summary:Our Client is a leading workforce management company known for its cutting-edge technology solutions and innovative approach to business. They manage a vast network infrastructure comprising over 100 Windows Servers, Web, SQL,...

  • Network Administrator

    2 months ago

    Pembroke Pines, United States Gravity IT Resources Full time

    Job Title: Network AdministratorLocation: Onsite (5 days on-site in Pembroke Pines, FL / 33027 )Position Type: Full-timeJob Summary:Our Client is a leading workforce management company known for its cutting-edge technology solutions and innovative approach to business. They manage a vast network infrastructure comprising over 100 Windows Servers, Web, SQL,...

  • Office Support Specialist

    2 days ago

    Pembroke Pines, Florida, United States Michels Corporation Full time

    About Michels CorporationMichels Corporation is a leading provider of electrical infrastructure services, specializing in the construction of transmission lines, substations, and distribution systems. Our company is committed to delivering high-quality services that improve the lives of our customers and communities.Job SummaryWe are seeking an experienced...