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Mgr 1, Engineering Ops

3 months ago

Atlanta, United States Comcast Corporation Full time
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The person in this position will work full-time at the Atlanta location (2605 Circle 75 Pkwy Se., Atlanta, GA).Responsible for the overall performance of financial operations by achieving operational compliance, adherence to budgets and reinforcing strategic direction in daily operations. Ensures compliance with industry and Company technical requirements, standards, policies and procedures. Promotes a customer-driven service culture. Acts as a champion through continued focus on proactively identifying and addressing processes impacting engineering. Manages a team which may include exempt and non-exempt employees. Serves as subject matter expert and provides guidance to employees as required.Responsible for managing the relationships with our Power and Infrastructure business partners in the preventative maintenance, demand maintenance, and emergency maintenance space.Responsible for the maintenance and troubleshooting of critical systems to ensure minimal system incidents/outages. Must have knowledge of National Electric Code, Municipal Code, NPFA and the skills to assist in the fault resolution of conditioned power systems; electrical, generators, ATS, Inverters, uninterruptable power supplies, DC power systems, HVAC, and fire suppression systems.Ensures compliance with industry and Comcast technical requirements, standards, policies, and procedures. Promotes a customer-driven service culture. Acts as a champion through continued focus on proactively identifying and addressing processes impacting engineering. Partners in the development of financial and operational objectives and ensures operational plans are aligned with business objectives.Prefer candidates with Engineering Operations (Headend Critical Infrastructure Integration, Project Management, and Operational Compliance).

Job Description

Core Responsibilities

  • Monitors technical and engineering progress to ensure strategies, goals and objectives are met. Communicates changes to all affected personnel.
  • Ensures effective implementation of the department budget. Prepares financial statements and monthly forecasts and reports them to management.
  • Prepares and analyzes monthly financial performance and makes recommendations.
  • Monitors capital and operating expenditures and makes recommendations as necessary.
  • Manages and forecasts resource needs to meet departmental objectives. Recommends action plans or solutions to management.
  • Ensures that all regional technical performance complies with industry and Company technical requirements.
  • Applies industry standards in daily operations and ensures that they are consistently met and that technical operations comply with system, region and OSHA safety programs.
  • Develops, trains, mentors and motivates staff members in accordance with best practices and procedures developed by management.
  • Must be proficient in Excel, PPT, Word; additional training will be offered on software suites specific to critical infrastructure.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Respect and promote inclusion & diversity.
  • Do what's right for each other, our customers, investors and our communities.

Disclaimer:

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.



Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.


Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years