DevOps Engineer
4 weeks ago
Job Title: DevOps Engineer
Job Summary:
We are seeking a highly skilled DevOps Engineer to join our team at United Software Group. As a DevOps Engineer, you will be responsible for ensuring the smooth operation of our systems and infrastructure. You will work closely with our development and operations teams to identify and resolve issues, and implement process improvements to increase efficiency and productivity.
Key Responsibilities:
Ensure Ops team awareness across all platform changes for efficient support post production launch.
Create/update necessary logging to ensure new/modified Dashboards, Alerts, Monitors respective to these changes are built in and are reviewed by Product Owners in anticipation of launch/go live.
Update RunBooks (Tier 2, 3 support documents) as applicable during launch. Audit and improve Runbooks to ensure continuous improvement for Production Support response time (ex: MTTR).
Owner for production support intake to ensure proper team coverage, analysis, resolution and timely communications regarding any system issues.
Requirements:
5+ years of experience leading transformational change in Ops.
Ability to lead self-organizing Ops team.
Confident to insert themselves in an existing team of 4 and emerge as a servant leader.
Motivated and focused on continuous improvement.
Proficient in Splunk, New Relic, Power BI, and SQL queries.
About Us:
United Software Group is a leading provider of software solutions. We are committed to delivering high-quality products and services to our customers. If you are a motivated and experienced DevOps Engineer looking for a new challenge, please apply today.
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