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Director, Global Internal Communications

4 months ago


New York, United States SS&C Technologies Full time

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

Job Description

Director, Global Internal Communications

Locations: New York, NY | Hybrid

Get To Know The Team:

In this role, the director of global internal communications will support corporate communications strategy, tactics and content creation for key business units. This will entail developing and implementing programs to communicate company and business unit objectives. With strong and demonstrated interpersonal skills and team leadership, this individual will contribute to shaping the culture of the business unit team and organization, as well as ensure the communication team is unified, motivated and effective.

This experienced communications professional will be responsible for developing relationships with executives and internal communication programs and messages. Working closely with stakeholders, this individual will generate ideas for internal comms, including providing a framework for communications and final content. Ultimately, as director of global internal communications, this individual will develop high-impact, multi-channel communications campaigns including developing KPIs to measure the success and impact of campaigns.

In addition to supporting key business units, this individual will support internal comms key initiatives such as technology enhancements, internal comms guidelines, business unit newsletter templates and process and corporate-level communications, as required. This individual will support the modernization of technology infrastructure, development of scalable processes, internal communications frameworks / programs and leading implementation across the team.

Why You Will Love It Here

  • Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
  • Your Future: 401k Matching Program, Professional Development Reimbursement
  • Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
  • Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
  • Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
  • Training: Hands-On, Team-Customized, including SS&C University
  • Extra Perks: Discounts on fitness clubs, travel and more

What You Will Get To Do:

  • Content strategy and development including developing business unit messages that influence culture, support business goals, company-wide initiatives, and executive communications
  • Interfacing and managing executive leadership relationships across multiple functions; including communicating initiatives and project status
  • Developing and managing business unit editorial calendars ensuring consistent and timely cadence
  • Diversifying internal communications tactics to ensure we meet the communication styles of our global team; this may include video, email, newsletters; identify the right channel for the communication goals and audience.
  • Ability to take ideas to storyboard, vetting, approval and final content. Responsible for end-to-end development and execution.
  • Ensure consistency of messages across all platforms and global regions; builds standard and guidelines for style and content
  • Being creative to develop compelling content to meet goals of communication programs / objectives
  • Build global relationships to promote alignment and identify storytelling opportunities for global editorial calendar
  • Measure and report the effectiveness of communication tactics; monitor the effectiveness of communications and focus on continuous improvements

What You Will Bring:

  • Excellent written and verbal communication skills; strong interpersonal and relationship-building skills
  • Creative communication skills; willingness to try new tactics; identify/leverage new technology to drive efficiency, engagement and enhanced measurement
  • Proven experience supporting senior-level executives including developing messaging and strong partnerships
  • Strong project management skills
  • Strong analytical skills and detail-oriented; experience with developing and implementing KPI / scorecard framework
  • Excellent organizational skills; ability to manage multiple priorities and deliverables
  • Ability to work independently in a fast-paced, matrix environment

Thank you for your interest in SS&C To further explore this opportunity, please apply through our careers page on the corporate website at www.ssctech.com/careers.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Salary is determined by various factors including, but not limited to, relevant work experience, job related knowledge, skills, abilities, business needs, and geographic regions.NY: Salary range for the position: 100,000 USD to 150,000 USD.