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Associate Product Manager

1 month ago

Wyomissing, United States Triose, Inc. Full time

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today

What you will be doing

Summary:

Under the general direction of the Director of Product Management, the Associate Product Manager (APM) provides subject matter expertise, market intelligence and product planning support to maximize sales revenues, market share and profit margins for one or more Lash Group emerging or existing product/service lines. Working in a team environment, the APM tracks and identifies relevant market trends, researches customer needs, and supports opportunities for innovation growth and expansion. The APM works collaboratively to develop tools required for commercialization of the product/service assist the product management and training teams with the message through the Sales, Launch, Implementation, and Operations cycles. The APM must be able to communicate effectively with internal and external stakeholders to assist the PDM in implementing service offerings

Primary Duties and Duties and Responsibilities:

Supports Product Managers in their role as a lead strategist and subject matter expert for assigned Triose Invoicing capabilities and evangelist for general portfolio of capabilities to both internal and external audiences

Assists Product Management department in understanding and monitoring market developments, industry trends, risks, and customer needs to drive strategic direction for service line-related products and services by conducting market surveillance, and engaging existing customers, potential prospects and internal stakeholders

Conducts service line-related competitive surveillance to provide Product Management with data to better understand the definition and size of market segments/opportunities, and identify opportunities to drive enterprise value in that environment

Assists in the development of high-quality commercialization tools

This includes sales new and business development materials articulating the value proposition for items such as but not inclusive to: service capabilities, RFP language, pricing, implementation guides/plans/checklists, operational SOPs, scripts, and associate training materials that support new product features/innovations

Supports the infusion of service line capabilities into business operations across Triose business unit by conducting UAT, assisting with staff training, trouble-shooting, and overall support for users and management consuming the capability

Gathering the voice of customers and determine business-case and feasibility of enhancements to existing products/services through the creation of feature user stories

Manage product/service backlog to drive the overall product road-map

Assist in managing service line-related vendors involved in operation of assigned service line capabilities Includes supporting needs of routine business reviews and mining for additional value.

Conduct research to support the evaluation, prioritization, and execution of ideas for product development

Assist with gathering key performance metrics for relevant products to monitor success and identify areas of opportunity for improvement

Deliver excellent customer service and manage internal client expectations appropriately

Perform related duties as assigned

What your background should look like 

Bachelor’s Degree in a business or healthcare-related field preferred or four years of equivalent experience

Operational program experience or experience in a position that provides support to operational program processes for at least one year

Technical proficiency with Microsoft Office applications

1-2 years prior Product Management experience, Knowledge of Agile and Scrum methodologies, some technical knowledge (SQL, database, data consumption processes)

Ability to think strategically, applying business insight/acumen and demonstrating critical thought in a complex business environment

Ability to construct a business case that illustrates opportunity and risk accurately based on information available

Demonstrated effective professional communication (written and verbal), presentation skills and training skills

Ability to prioritize workload and consistently meet deadlines; identify additional resource needs as necessary

Ability to work independently and within a team setting with minimal direction/ supervision

Ability to understand technical concepts and translate to operational processes

Ability to understand operational processes and evaluate technical solutions

Ability to learn and implement new concepts/skills with minimal lead time

Ability to complete research in a thorough, thoughtful, and comprehensive way that demonstrates understanding and provides strategic insight

Ability to conceptualize and validate new products and/or product strategies

Ability to demonstrate a basic understanding of budgets, productivity, and other business concepts

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. 

To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Schedule

Full time

Affiliated Companies

Affiliated Companies: Triose, Inc.

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