Production Manager

2 weeks ago


Wyomissing, United States Install America Full time

**About us**

Install America is a locally owned and operated home improvement company that has been ranked and featured in Qualified Remodeler Magazine the last 12 years. We are a full-service home remodeling company, but we are in search for a Production Manager to lead our bathroom division. Our bathroom division is certainly our fastest-growing division, and this position serves a key role in our general production and success as a division.

The Production Manager serves as the primary communicator for each bathroom project. You must coordinate all communication between the customer, installers, and vendors. Our customers need to be our primary focus, and their satisfaction is of the upmost importance. Being organized and thorough are extremely important qualities in a successful Production Manager. There will be varying personalities in any one project, and the ability to connect with each one effectively will serve vital in our success. Field experience and product knowledge are also extremely important in your ability for troubleshooting issues, project planning, and installer training.

**Requirements**:

- 7+ years in home bathroom remodeling/construction industry
- Previous management experience with multiple direct reports
- Strong acumen to logístical planning and customer service
- Strong interpersonal and organizational skills
- Leadership mentality
- Strong moral standards in dealings with customers, employees, and colleagues
- Ability to multi-task
- Technology fluent
- Proficient in MS office
- Results driven
- Team player

**Duties**:

- Schedule pre-site inspections (measures) and installations for bathroom projects
- Order all products needed for each project through multiple vendors
- Keep appropriate levels of inventory of stock items
- Ensure all material is being used carefully and efficiently
- Provide general customer service and status updates to customers
- Lead communication with installers and field techs
- Manage the daily schedule and follow up with customer on their satisfaction
- Communicate with vendors on order and delivery status
- Receive deliveries ensuring for accuracy and quality
- Communicate with service department on parts or service needs
- Track and follow up on open/pending projects
- Maximize weekly production totals
- Manage level of profitability on every project
- Manage and evaluate the performance of all field personnel

Pay: $50,000.00 - $60,000.00 per year

**Benefits**:

- 401(k)
- Employee discount
- Health insurance
- Paid time off

Schedule:

- 10 hour shift

Supplemental pay types:

- Bonus opportunities
- Commission pay

**Education**:

- High school or equivalent (required)

**Experience**:

- Sales: 1 year (required)

License/Certification:

- Driver's License (required)

Ability to Relocate:

- Wyomissing, PA: Relocate before starting work (required)

Work Location: In person


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