Customer Experience Associate-Toys/Sporting goods
4 weeks ago
Job Description
Under designated supervision, this position performs patron support and craft & trades duties that are not higher or equivalent to a HPP 2. May work in a retail or food facility. May prepare and serve simple foods and beverages, basic stocking or other craft & trades HPP 2 duties. May operate a cash register or other sales related equipment. Assesses customer needs by actively listening and providing solutions to maximize customer satisfaction and loyalty. Work may be assigned in more than one facility.1. May operate an oven, roller grill or other kitchen equipment in a situation where set procedures are followed and where cooking skills are not involved. Serves and prepares heat and eat items to include but not limited to pizza, hot dogs and snack items with related condiments or complimentary foods. Ensures heat and eat items are properly heated or cooled, as appropriate.2. Maintains required level of sanitation and cleanliness of work area.3. Maintains required documentation, checks returned inventory, prepares daily cash report, and other related documentation.Or4. May take merchandise from the stockroom to the sales floor. Displays and replenishes merchandise in a neat and presentable fashion in accordance with instructions.5. May ring sales on cash register or other sales related equipment and makes change. Collects and verifies cash, credit cards/checks, etc. May enter new accounts, sales transactions, refunds and/or other related transactions.6. Assists in ensuring optimum stock availability by taking periodic stock counts, advising management of slow moving, out of stock, defective and damaged merchandise. Resolves customer complaints at the lowest level and informs management of barriers to meeting the optimal customer experience. 7. May stock appropriate food or retail supplies prior to selling period and replenishes food, beverage or retail items, as required. May assist in maintaining retail shelf labels. Performs random price verification and initiates necessary corrective action.8. Provides high level of customer satisfaction through excellent service. Greets each customer upon contact and/or line of sight. Keeps their needs foremost and creates a welcoming environment, actively engages and builds trust relationship with the customer in order to deliver a personalized customer experience. 9. Performs other related duties as assigned.Actively communicates/promotes the benefits of the Military Star credit card to customers in order to drive sales growth and increase customer loyalty.
Job Grade
2
Career Area
Hospitality and Restaurant Operations
Supervisor
No
Job Qualifications
Education: High school or equivalent. Creditable job-related experience may be substituted for the education requirement on a 9-month for 9-month basis.
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.
Additional Qualifications/Requirements
PRIMARILY WORKING FOR EDDIE PEPPERS/ HUNT BROS PIZZA (LOCATED INSIDE GATE 2 EXPRESS)
Salary Minimum
$16.85
Salary Maximum
$19.66
Job Type
Hourly
Number of Positions Remaining
1
Job Expires
21-May-2024
Benefits Benefits
Health & FSA
RFTRPTINTTFTTPT Medical and Dental Insurance✓✓ ✓ Flexible Spending Accounts✓✓ Health Savings Account (HSA)✓✓ ✓ Health Reimbursement Arrangement (HRA)✓✓ ✓Comprehensive medical and dental plans are offered to eligible associates. Elected coverage starts on your first day – with no waiting period. For more information regarding medical plans offered, visit .
The health care flexible spending account (FSA) allows associates to use pretax dollars for eligible out-of-pocket healthcare expenses for themselves and their dependents. We also offer a dependent care flexible spending account for qualifying day-care expenses.
Health savings accounts (HSAs) and health reimbursement arrangements (HRAs) include an annual employer contribution, which helps reduce your out-of-pocket costs on eligible health care expenses.
Disability & Life Insurance
RFTRPTINTTFTTPT Short-Term and Long-Term Disability✓ Basic Associate Life Insurance✓✓ Supplemental Associate Life Insurance✓ Personal Accident Insurance✓✓✓ Dependent Life Insurance✓ Long-Term Care✓✓We offer a disability plan that provides both short-term and long-term income benefits. The plan pays a weekly or monthly benefit of 66 2/3% of your annual pay after a waiting period. Life insurance is available to associates, their spouse and dependents.
Retirement
RFTRPTINTTFTTPT Retirement (Pension) Plan✓ Exchange 401(k) Plan✓✓The Exchange wants you to be financially prepared for retirement, whether that’s in a couple of years or many years down the road. We want you to be able to retire on your terms, and we know that saving for retirement on your own can be a challenge. That is why the Exchange offers a traditional pension plan along with a 401(k) retirement savings plan.
The Exchange has an automatic enrollment process for the traditional pension plan for all newly hired and rehired regular full-time associates. Regular full-time and part-time associates are automatically enrolled in 401(k) unless they opt-out.
RFT =regular full time | RPT =regular part time | INT =intermittent | TFT =temporary full time | TPT =temporary part time
-
Eglin Air Force Base, United States Army and Air Force Exchange Service Full timeJob Description As a Customer Experience Associate in Outdoor Living, you will help make shopping for all things outdoor/seasonal fun and informative. As an Outdoor Living team member, your expertise will educate and excite customers. You'll know which products will meet customer's needs and stay up to date on trends. With your knowledge and helpful...
-
Eglin Air Force Base, United States Army and Air Force Exchange Service Full timeJob Description As a Customer Experience Associate in Outdoor Living, you will help make shopping for all things outdoor/seasonal fun and informative. As an Outdoor Living team member, your expertise will educate and excite customers. You'll know which products will meet customer's needs and stay up to date on trends. With your knowledge and helpful...
-
Customer Experience Specialist
3 weeks ago
Scott Air Force Base, United States Army and Air Force Exchange Service Full timeJob Description As a Customer Experience Specialist in Firearms/Sporting Goods, you are responsible for ensuring an exceptional guest experience in the Firearms/Sporting Goods departments. You will support a strong commitment to world class customer service and ensure an extraordinary shopping experience for our customers. You'll know which products will...
-
Customer Experience Specialist
2 weeks ago
Scott Air Force Base, United States Army and Air Force Exchange Service Full timeJob Description As a Customer Experience Specialist in Firearms/Sporting Goods, you are responsible for ensuring an exceptional guest experience in the Firearms/Sporting Goods departments. You will support a strong commitment to world class customer service and ensure an extraordinary shopping experience for our customers. You'll know which products will...
-
Customer Experience Associate – Hardlines
3 weeks ago
Vandenberg Air Force Base, United States Exchange Full timeJob Description SUPERVISES A SHIFT OPERATION IN A FOOD ACTIVITY OPERATION. THIS POSITION REQUIRES ASSOCIATE TO BE FRIENDLY AND PASSIONATELY FOCUSED ON DELIVERING A PERSONALIZED CUSTOMER EXPERIENCE. 1.SUPERVISES THE PREPARATION AND SALE OF FOOD ITEMS DURING AN ASSIGNED SHIFT. RECEIVES, VERIFIES AND CHECKS QUALITY OF FOOD/SUPPLY ITEMS. ESTIMATES AND...
-
Fairchild Customer Experience Associate
3 days ago
Fairchild Air Force Base, United States Exchange Full timeJob Description Operates an Exchange vehicle to deliver restaurant prepared food and beverage orders to customers on and off post/base housing and work areas on military installations. Actively evaluates customers' needs by listening, providing solutions, and making recommendations to maximize customer satisfaction and Exchange brand loyalty. Job...
-
Supervisory Customer Experience Associate
3 weeks ago
Whiteman Air Force Base, United States Army & Air Force Exchange Service Full timeAs a Supervisor in Softlines, you will lead a team of passionate and knowledgeable Customer Experience Associates who strive to exceed customer expectations by focusing on extraordinary customer experiences. You are responsible for understanding sale Customer Experience, Supervisor, Associate, Customer Engagement, Experience
-
Customer Experience Associate
2 weeks ago
Whiteman Air Force Base, United States Army & Air Force Exchange Service Full timeAs a Customer Experience Expert in Apparel, Accessories, and Jewelry, your eye for trend will help our customers discover new looks and bring their definition of style to life with confidence. Your love for fashion and excitement to share your appare Customer Experience, Associate, Experience, Customer, Apparel
-
Customer Experience Associate
1 week ago
Travis Air Force Base, United States Army & Air Force Exchange Service Full timeAs a Customer Experience Associate in Furniture/ Large Appliances, you will help customers discover new, innovative products and make shopping for furniture and large appliance fun and informative. As a Furniture/ Large Appliances team member, your e Customer Experience, Furniture, Appliance, Associate, Experience, Customer
-
$15/hr Express Customer Experience Associate
3 weeks ago
Luke Air Force Base, United States Army and Air Force Exchange Service Full timeJob Description As a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which products will meet customer's needs and stay up to date on trends. With your knowledge and helpful suggestions, customers will continue to shop...
-
$15/hr Express Customer Experience Associate
1 week ago
Luke Air Force Base, United States Army and Air Force Exchange Service Full timeJob Description As a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which products will meet customer's needs and stay up to date on trends. With your knowledge and helpful suggestions, customers will continue to shop...
-
Minot Air Force Base, United States Army & Air Force Exchange Service Full timeAs a Customer Experience Expert in Apparel & Accessories, your eye for trend will help our customers discover new looks and bring their definition of style to life with confidence. Your love for fashion and excitement to share your apparel and access Customer Experience, Associate, Store, Experience, Apparel, Customer
-
Customer Experience Associate
3 weeks ago
Offutt Air Force Base, United States Army & Air Force Exchange Service Full timeAs a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which products will meet customer's needs and stay up to Customer Experience, Associate, Experience, Gas Station, Retail, Customer
-
Customer Experience Host
4 weeks ago
Whiteman Air Force Base, United States Army and Air Force Exchange Service Full timeJob Description As a Customer Experience Host, your enthusiasm for helping customers will provide a friendly and efficient checkout experience. You'll help customers feel welcomed and become a multitasking superstar - starting conversations, making connections, and efficiently serving each customer will be your expertise. We offer flexible scheduling,...
-
Customer Experience Host
3 days ago
Whiteman Air Force Base, United States Army and Air Force Exchange Service Full timeJob Description As a Customer Experience Host, your enthusiasm for helping customers will provide a friendly and efficient checkout experience. You'll help customers feel welcomed and become a multitasking superstar - starting conversations, making connections, and efficiently serving each customer will be your expertise. We offer flexible scheduling,...
-
Express - Customer Experience Host
3 weeks ago
Whiteman Air Force Base, United States Army and Air Force Exchange Service Full timeJob Description As a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which products will meet customer's needs and stay up to date on trends. With your knowledge and helpful suggestions, customers will continue to shop...
-
Express - Customer Experience Host
2 weeks ago
Whiteman Air Force Base, United States Army and Air Force Exchange Service Full timeJob Description As a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which products will meet customer's needs and stay up to date on trends. With your knowledge and helpful suggestions, customers will continue to shop...
-
Express - Customer Experience Host
4 weeks ago
Whiteman Air Force Base, United States Exchange Full timeJob Description Under designated supervision, prepares and serves simple foods and beverages. May operate an oven, deep-fat fryer, or other kitchen equipment in a situation where set procedures are followed and where cooking skills are not involved. This position requires associate to be friendly and passionately focused on delivering a personalized...
-
Travis Express
1 month ago
Travis Air Force Base, United States Army and Air Force Exchange Service Full timeJob Description As a Cashier, your enthusiasm for helping customers will provide a friendly and efficient checkout experience. You'll help customers feel welcomed and become a multitasking superstar - starting conversations, making connections, and efficiently serving each customer will be your expertise. We offer flexible scheduling, comprehensive...
-
Travis Express
2 weeks ago
Travis Air Force Base, United States Army and Air Force Exchange Service Full timeJob Description As a Cashier, your enthusiasm for helping customers will provide a friendly and efficient checkout experience. You'll help customers feel welcomed and become a multitasking superstar - starting conversations, making connections, and efficiently serving each customer will be your expertise. We offer flexible scheduling, comprehensive...
