Client Service Representative

6 months ago


Coral Springs, United States VCA Full time

We are seeking an experienced Client Service Representative to join our team.
At VCA Animal Hospitals, we take our mission statement – your pet’s health is our top priority and excellent service is our goal – very seriously. With every opportunity, we aim to exceed each pet owner’s expectations.
We’re looking for a personable yet highly professional “service extraordinaire” to join us in delivering our mission to our clients and their pets.

Why We Need You
As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:
• Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
• Scheduling and confirming appointments.
• Placing outbound calls for follow-ups and reaching out to prospective clients.
• Presenting and explaining fees, including processing payments.
• Recommending, selecting, and obtaining products and services, including prescriptions.
• Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (, heartworm prevention, housebreaking, and flea & tick control).
• Managing medical records, charts, reports and correspondence.
• Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times—both inside and outside.

Benefits
We offer competitive compensation and great benefits, including, medical/dental/vision and paid vacation (for F/T employees only), 401(k), generous personal pet care discounts, and more

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and moreThe information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at

  • Coral Springs, Florida, United States HR Employer Solutions Group LLC Full time

    Job Summary:HR Employer Solutions Group LLC is seeking a customer-oriented individual to fill the role of Customer Service Representative in Coral Springs, Florida. As a Customer Service Representative, you will be responsible for providing excellent service to our clients and addressing any inquiries or concerns they may have regarding our...


  • Coral Springs, Florida, United States Symmetry Financial Group - Gary Uyemura Full time

    Job OverviewWe are seeking a highly motivated and disciplined individual to join our team as a Customer Service Representative. As a representative, you will be responsible for providing exceptional customer service and building strong relationships with our clients.Our company, Symmetry Financial Group - Gary Uyemura, is a leading provider of life insurance...


  • Coral Springs, Florida, United States Art Plumbing Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Art Plumbing. As a Customer Service Representative, you will be responsible for communicating with customers to determine their service needs, scheduling appointments, and entering necessary data into...


  • Coral Springs, United States Banfield Full time

    Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and...


  • Coral Springs, United States Banfield Full time

    SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming,...


  • Coral Springs, United States Fiserv Full time

    Calling all innovators find your future at Fiserv. Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to Client Service, Manager, Business Partner, Associate, Client Support, Business Services


  • Coral Springs, United States Hoffer Pest Solutions Full time $19 - $20

    We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. This role is essential in providing exceptional support to our customers, ensuring their needs are met with professionalism and efficiency. The ideal candidate will possess strong communication skills, be comfortable handling cash transactions, and have a passion...


  • Santa Fe Springs, California, United States Prime Tech Enterprises Full time

    We are Prime Tech Enterprises, a sales and client management firm dedicated to delivering exceptional solutions to our clients. We specialize in sales and customer acquisition, striving to provide unmatched service and results for our exclusive clients. As we continue expanding our operations, we seek a motivated and customer-focused individual to fill the...


  • Holly Springs, United States Tushar Barot - Supreme Insurance Services Full time

    Job OverviewSupreme Insurance Services is seeking a highly skilled Client Service Specialist to join our team. As a key member of our client services team, you will be responsible for providing exceptional customer service, managing client inquiries, and directing complex queries to relevant departments.Key ResponsibilitiesDeliver a positive and professional...


  • Coral Springs, Florida, United States Mona's Inc. Full time

    As a key member of Mona's Inc., the Customer Service Representative will serve as the public face of the company, interacting with customers to address their questions and concerns about products and services. This role requires a strong knowledge of company offerings and policies, as well as excellent communication and problem-solving...


  • Coral Springs, Florida, United States Broward Health Full time

    Job Summary:As a Guest Services Representative at Broward Health, you will play a vital role in improving public image by increasing patient satisfaction. You will provide therapeutic recreational activities to patients and their families, enhancing their overall well-being. Your feedback will be invaluable to staff and management, helping us to provide...


  • Cape Coral, United States The Market Social Full time

    The customer comes first within the hospitality industry and that is no exception. Our client's Customer Service Representatives promote products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and delivering amazing consumer experiences....


  • Coral Springs, Florida, United States Medex Analytic Services Full time

    Medex Analytic Services is a leading provider of independent medical examinations, peer reviews, and radiology reviews for comprehensive analysis of bodily injury claims. Our nationwide service assists clients in managing and analyzing medical claims. Our team of dedicated professionals works to provide exceptional customer service to clients.Key...


  • Coral Springs, United States Medex Analytic Services Full time

    MEDEX Analytic Services is the preeminent provider of Independent Medical Examinations, Peer reviews and Radiology Reviews for medical and legal comprehensive analysis of bodily injury claims. Our nationwide service assists our clients in managing and analyzing their medical claims. Our headquarters is located in Coral Springs, Florida, where our staff of...


  • Coral Springs, Florida, United States Hoffer Pest Solutions Full time

    About Us:Hoffer Pest Solutions is a reputable company that provides top-notch lawn, pest, and termite control services to residential and commercial clients. With decades of experience, we have established ourselves as a reliable partner in keeping properties pest-free and beautiful.Job Summary:We are seeking a dedicated and enthusiastic Customer Service...


  • Cape Coral, Florida, United States Choice 1 temps Full time

    Job OverviewAs a Customer Service Representative at Choice 1 temps, you will be the first point of contact for clients with complaints, orders, or inquiries about our products and services. Your primary responsibility will be to provide solutions that meet individual customer needs, prioritizing their requirements at every stage of the process.Key...


  • Colorado Springs, Colorado, United States Banfield Full time

    Job SummaryThe Client Service Coordinator plays a vital role in driving the flow of clients and pets through the hospital, maximizing the productivity of the veterinary medical team, and ensuring good communication with associates and clients. This position is responsible for coordinating the care of clients and pets in a happy, welcoming, and efficient...


  • Colorado Springs, Colorado, United States Vita Brevis Fine Art Full time

    About Vita Brevis Fine ArtWe are a family-oriented group that support one another while striving toward a common goal of serving clients by offering an amazing experience start to finish.Your Role at Vita BrevisAs a Client Booking Representative, you will be responsible for making outbound and inbound calls to potential clients from a script, ensuring a warm...


  • Cape Coral, Florida, United States IncredibleBank Full time

    About the RoleIncredibleBank is seeking a skilled Financial Services Representative to join our team. As a key member of our Wealth Management team, you will be responsible for providing exceptional customer service and delivering tailored financial solutions to our clients.Key Responsibilities:Develop and maintain strong relationships with clients to...


  • Hot Springs National Park, Arkansas, United States Automatic Data Processing Full time

    Unlock Your Career Potential at ADP, a leader in innovative HR solutions. As a Client Service & Product Support Specialist, you will play a vital role in delivering exceptional customer experiences and driving business growth. Key responsibilities include:Tax and Payroll Support: Provide expert guidance on tax and payroll matters to clients, ensuring...