Call Center/Appointment Scheduler
1 month ago
Job Details
Description
At Axia Women’s Health, recognized as a Great Place to Work for a 2nd year in a row, our vision is to lead the way in improving women's health. At the core of achieving this is a caring, connected, and progressive community of 500 providers across nearly 200 women's health centers in New Jersey, Pennsylvania, Indiana, Ohio, and Kentucky. The rapidly growing network spans OB/GYN physicians, breast health centers, high-risk pregnancy centers, two laboratories, urogynecology care, and fertility centers. Together, Axia Women's Health puts women first by delivering the personalized care needed for women to lead healthier, happier lives.
The PSR will be responsible for greeting patients, activating patient files, and for providing support to patients and medical staff. Job duties include but are not limited to:
Promptly and professionally answers telephone calls (as well as retrieve messages that are received via answering service). Route calls appropriately, offering voicemail, paging, or redirection of calls as needed. Greet patients/visitors, and assist and direct them accordingly. Phone or page employees to meet visitors, directs visitors to appropriate waiting areas, and appropriately and courteously screen solicitors for relevance to organizational needs. Explain financial requirements to patients; collect and record copays as required. Perform registration functions for new and existing patients. Schedule patient appointments per guidelines given, and finalize patient schedules for previous day. Maintain confidentiality regarding all patients. Adhere to infection control/safety guidelines and confidentiality policies through HIPAA compliance. Other duties as assigned.Qualified candidates can:
Adapt to changing priorities and business needs Be flexible and not easily flustered Give great customer service Work in a fast-paced, innovative environment Focus on what is best for the team over the individual Work 40 hours per weekFull Time Benefits Summary
Full time benefit-eligibility beginning the first of the month after hire 401(k) matching contribution with no vesting period Generous PTO offering with additional time off for volunteering Choice of multiple medical insurance plans to best meet your needs, with premiums as low as $8 per pay Access to Axia providers at little to no cost through Axia’s medical insurance Axia-paid life insurance, short term and long term disability Free counseling for colleagues and family members, including parents and parents-in-law Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA w/ employer contribution, identity theft, long term care, pet insurance and moreAt Axia Women’s Health, we’re passionate about creating a community where our colleagues and patients feel empowered to be their full, authentic selves. We welcome all individuals – without regards to gender, race, ethnicity, ability, or sexual orientation – and proudly celebrate our individual experiences and differences.
Qualifications
Skills
Behaviors
:
Motivations
:
Education
Experience
Licenses & Certifications
-
Call Center/Appointment Scheduler
2 weeks ago
Cincinnati, United States Axia Women's Health Full timeAt Axia Women's Health,recognized as a Great Place to Work for a 2nd year in a row, our vision is to lead the way in improving women's health. At the core of achieving this is a caring, connected, and progressive community of 500 providers across nearly 200 women's health centers in New Jersey, Pennsylvania, Indiana, Ohio, and Kentucky. The rapidly growing...
-
Call Center/Appointment Scheduler
1 month ago
Cincinnati, United States Axia Women's Health Full timeAt Axia Women's Health,recognized as a Great Place to Work for a 2nd year in a row, our vision is to lead the way in improving women's health. At the core of achieving this is a caring, connected, and progressive community of 500 providers across nearly 200 women's health centers in New Jersey, Pennsylvania, Indiana, Ohio, and Kentucky. The rapidly growing...
-
BDC Agent
3 weeks ago
Cincinnati, United States Performance Automotive Network Full timeOverview Performance Kings Honda, in Cincinnati, Ohio, is seeking experienced and/or inexperienced BDC Agents or Call Center Representatives, for immediate hire! We are seeking self-motivated, energetic, sales enthusiasts to join our team at Performance Kings Honda in the Kings Auto Mall. As a Call Center Representative, you will manage our dealership's...
-
BDC Agent
3 weeks ago
Cincinnati, United States Performance Automotive Network Full timeOverview Performance Kings Honda, in Cincinnati, Ohio, is seeking experienced and/or inexperienced BDC Agents or Call Center Representatives, for immediate hire! We are seeking self-motivated, energetic, sales enthusiasts to join our team at Performance Kings Honda in the Kings Auto Mall. As a Call Center Representative, you will manage our dealership's...
-
Call Center Representative
23 hours ago
Cincinnati, United States Fresh Form Draft Full timeDescriptionWe are seeking a skilled and enthusiastic Call Center Representative to join our team. As a Call Center Representative, you will be the first point of contact for our customers and will provide exceptional customer service on every call. The ideal candidate will possess excellent communication skills, a friendly demeanor, and the ability to handle...
-
Cincinnati, United States Advance Dentistry Full timeOur Advance Dentistry team is growing and we're looking for some incredible team members to bring into the family!ROLE: Call Center SpecialistTHE PARTICULARS:401K with employer matchMedical InsurancePaid holidaysPaid Vacation days Paid Sick daysFree dental care (minus lab fees)Six weeks of paid trainingFull-time, onsite positionDentrix and Open Dental...
-
Cincinnati, United States Advance Dentistry Full timeOur Advance Dentistry team is growing and we're looking for some incredible team members to bring into the family!ROLE: Call Center SpecialistTHE PARTICULARS:401K with employer matchMedical InsurancePaid holidaysPaid Vacation days Paid Sick daysFree dental care (minus lab fees)Six weeks of paid trainingFull-time, onsite positionDentrix and Open Dental...
-
Call Center Representative
1 month ago
Cincinnati, United States General Electric Credit Union Full timeCall Center Representative (onsite) General Electric Credit Union is a not-for-profit, member-owned full service financial institution headquartered in Cincinnati with branches in Ohio and Kentucky. At GECU, we pride ourselves on maintaining quality Call Center, Representative, Technology, Banking, Skills, Financial
-
Cincinnati, United States Advance Dentistry Full timeJob DescriptionJob DescriptionSalary: Our Advance Dentistry team is growing and we're looking for some incredible team members to bring into the family!ROLE: Call Center SpecialistTHE PARTICULARS:401K with employer matchMedical InsurancePaid holidaysPaid Vacation days Paid Sick daysFree dental care (minus lab fees)Six weeks of paid trainingFull-time,...
-
Cincinnati, United States Advance Dentistry Full timeJob DescriptionJob DescriptionSalary: Our Advance Dentistry team is growing and we're looking for some incredible team members to bring into the family!ROLE: Call Center SpecialistTHE PARTICULARS:401K with employer matchMedical InsurancePaid holidaysPaid Vacation days Paid Sick daysFree dental care (minus lab fees)Six weeks of paid trainingFull-time,...
-
Call Center Representative
2 days ago
Cincinnati, Ohio, United States Insight Global Full timeAn employer in Cincinnati, OH is looking for Call Center Representatives to join their team for a 6-month contract-to-hire role.Join the Client First Center team to interact with customers via phone calls, email, social media, and online chat channels.Represent First Financial Bank positively, meeting and exceeding customer expectations.Essential...
-
Call Center Representative
6 days ago
Cincinnati, United States Inkspirenize Full timeJob Title: Call Center RepresentativeLocation: Cincinnati, OH Department: Customer Service Job Type: Full-time Job Summary: We are seeking a motivated and customer-focused Call Center Representative to join our dynamic team. The ideal candidate will handle inbound and outbound calls, providing exceptional customer service, resolving inquiries, and ensuring...
-
Call Center Representative
1 week ago
Cincinnati, United States Inkspirenize Full timeJob DescriptionJob DescriptionJob Title: Call Center RepresentativeLocation: Cincinnati, OHDepartment: Customer ServiceJob Type: Full-timeJob Summary:We are seeking a motivated and customer-focused Call Center Representative to join our dynamic team. The ideal candidate will handle inbound and outbound calls, providing exceptional customer service, resolving...
-
Call Center Coordinator PRN
4 weeks ago
Cincinnati, United States New Vista Behavioral Health Full timeCall Center Coordinator, PRN Day and Night Shift The Role Itself Provides Clerical Support to the Assessment and Referral Department. Maintains documents necessary for admissions. Processes consent forms and admission documentation. Completes prescreens for callers seeking treatment. Completes verification of benefits for insurance. Communicates with...
-
Call Center Representative
2 months ago
Cincinnati, United States American Health Associates Full timeJob Type Full-time Description AMERICAN HEALTH ASSOCIATES, INC. is a premier clinical laboratory servicing over 4000 long-term care facilities. AHA is the fastest growing independent laboratory in the nation, currently offering services in CO, DE, FL, GA, IL, IN, KY, MD, MI, MO, MS, NC, NJ, OH, PA, SC, TN, VA, WA, and WDC. By investing in technology and a...
-
Call Center Representative
2 months ago
Cincinnati, United States American Health Associates Full timeJob Type Full-timeDescriptionAMERICAN HEALTH ASSOCIATES, INC. is a premier clinical laboratory servicing over 4000 long-term care facilities. AHA is the fastest growing independent laboratory in the nation, currently offering services in CO, DE, FL, GA, IL, IN, KY, MD, MI, MO, MS, NC, NJ, OH, PA, SC, TN, VA, WA, and WDC. By investing in technology and a...
-
Call Center Representative
3 weeks ago
Cincinnati, United States American Health Associates Full timeJob Type Full-time Description AMERICAN HEALTH ASSOCIATES, INC. is a premier clinical laboratory servicing over 4000 long-term care facilities. AHA is the fastest growing independent laboratory in the nation, currently offering services in CO, DE, FL, GA, IL, IN, KY, MD, MI, MO, MS, NC, NJ, OH, PA, SC, TN, VA, WA, and WDC. By investing in technology and a...
-
Call Center Representative
2 weeks ago
Cincinnati, United States American Health Associates Full timeJob Type Full-timeDescriptionAMERICAN HEALTH ASSOCIATES, INC. is a premier clinical laboratory servicing over 4000 long-term care facilities. AHA is the fastest growing independent laboratory in the nation, currently offering services in CO, DE, FL, GA, IL, IN, KY, MD, MI, MO, MS, NC, NJ, OH, PA, SC, TN, VA, WA, and WDC. By investing in technology and a...
-
Cincinnati, United States UC Health Full timeCall Center Representative, Second Shift, Public Safety Dispatch Center UC Health is hiring a full-time Call Center Representative for the Public Safety Dispatch Center department. This is a second shift position with UC Health, LLC. The Call Center Representative will support Public Safety Dispatch Center delivering high-quality care to patients based on...
-
Cincinnati, United States UC Health Full timeCall Center Representative, First Shift, Public Safety Dispatch Center UC Health is hiring a full-time Call Center Representative for the Public Safety Dispatch Center department. This is a first shift position with UC Health, LLC. The Call Center Representative will support Public Safety Dispatch Center delivering high-quality care to patients based on...
