Sr. CRM Salesforce Business Analyst

Found in: Talent US C2 - 1 week ago


Austin, United States Dutech Systems Full time

Job Description

This position will support the implementation of the agency CRM project, performing advanced, senior-level business analysis work. The business analyst serves as the conduit between the program/customer community and the software development team through which requirements flow.

This BA will be involved at some level throughout the entire software development life cycle. Upon establishment of the requirements baseline, the focus is shifted towards the management of the requirements specification and verifying the fulfillment of all requirements, including requirements for enhancements post-implementation.

Salary Range - 110K - 130K Per Annum

Responsibilites -

Eliciting requirements from interviews with customers and creating well-written system requirements documents
Software Development Life Cycle (SDLC)
Business process re-engineering and software process flow improvement
Development of user stories and use cases that conform to business analysis best practices
Designing mockups and/or wireframes that conform to UX best practices
Eliciting and documenting requirements for enterprise-level CRM project(s)
Strong writing and organization skills
Strong communication and facilitation skills
Prior experience with CRM tool(s) such as SalesForce, Dynamics 365, etc., preferably in the public section
Demonstrated work experience with the requirements management software "Modern Requirements"
Demonstrated work experience with the issue tracking software "Atlassian Jira"
Prior experience working for or closely with TEA or another state education agency



  • Austin, United States CyberTec Full time

    Sr. Business Analyst (BA) 12+ months Hybrid - Austin, TX. Rate : $55-60/hr.c2c Client : Banking Domain Remote for people only based in in Texas. (3-5 Days a Months ) when required. This position will support the implementation of the CRM project, performing advanced, senior-level business analysis work. The business analyst serves as the conduit between the...


  • Austin, United States XDC GLOBAL Full time

    Job Overview: Note -State Govt Experience is Must **Business Analyst** Location: Austin Texas Client: Texas Workforce Commission Job ID : 4692423BA23 Experience: Minimum 12+ Years Must This Position will be 100% Remote in Texas Visa : USC or GC Rate : 65$ C2C - **How We Can Close The Position**_ - Minimum 4 Years of Experience with Customer Relationship...

  • Sr. Business Intelligence Analyst

    Found in: beBee S US - 1 week ago


    Austin, United States NeighborFavor Inc Full time

    We’re building a community of Runners (that’s what we call Favor delivery drivers), customers, and local businesses.We’re looking for a Sr. Business Intelligence Analyst to help Favor grow to become a household name in Texas.As a Sr. Business Intelligence Analyst on Favor's Business Analytics team, you treat data as a product with real return on...

  • Sr. Business Intelligence Analyst

    Found in: beBee jobs US - 2 weeks ago


    Austin, Texas, United States NeighborFavor Inc Full time

    We're building a community of Runners (that's what we call Favor delivery drivers), customers, and local businesses.We're looking for a Sr. Business Intelligence Analyst to help Favor grow to become a household name in Texas.As a Sr. Business Intelligence Analyst on Favor's Business Analytics team, you treat data as a product with real return on...


  • Austin, United States BroadAxis Full time

    Austin, United States | Posted on 03/04/2024 Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements(skills/experience) will be displayed to customers but may not be chosen forthis opportunity. Years Required/Preferred Experience 8 Required Elicitingrequirements from interviews with customers and creating well-written...


  • Austin, United States Onward Search Full time

    Onward Search is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All contractors will be paid as W2 employees.Job Summary:Join our Seller CRM team as a Salesforce Adoption and Process Manager, where you will play a pivotal role in enhancing our Salesforce CRM utilization. Your mission will be to spearhead user...

  • Salesforce Adoption Manager

    Found in: Appcast US C2 - 6 days ago


    Austin, United States Onward Search Full time

    Onward Search is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All contractors will be paid as W2 employees.Job Summary:Join our Seller CRM team as a Salesforce Adoption and Process Manager, where you will play a pivotal role in enhancing our Salesforce CRM utilization. Your mission will be to spearhead user...

  • Salesforce Adoption Manager

    Found in: Appcast Linkedin GBL C2 - 6 days ago


    Austin, United States Onward Search Full time

    Onward Search is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All contractors will be paid as W2 employees.Job Summary:Join our Seller CRM team as a Salesforce Adoption and Process Manager, where you will play a pivotal role in enhancing our Salesforce CRM utilization. Your mission will be to spearhead user...


  • Austin, United States Onward Search Full time

    Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re looking to hire a Salesforce Adoption Manager for our direct client in Austin, TX. This role is a 6 month+ contract.Onward Search is unable to support 1099 / Corp-to-Corp or Independent Contractor...

  • Salesforce Adoption Lead

    Found in: Appcast US C2 - 5 days ago


    Austin, United States Onward Search Full time

    Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re looking to hire a Salesforce Adoption Manager for our direct client in Austin, TX. This role is a 6 month+ contract.Onward Search is unable to support 1099 / Corp-to-Corp or Independent Contractor...

  • Salesforce Adoption Lead

    Found in: Appcast Linkedin GBL C2 - 5 days ago


    Austin, United States Onward Search Full time

    Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re looking to hire a Salesforce Adoption Manager for our direct client in Austin, TX. This role is a 6 month+ contract.Onward Search is unable to support 1099 / Corp-to-Corp or Independent Contractor...

  • Business Analyst

    2 weeks ago


    Austin, United States Cypress HCM Full time

    Job DescriptionJob DescriptionBusiness Analyst, 1183About the TeamThe Support Applications & Technology (SAT) team is responsible for supporting, maintaining, and innovating the systems and tools used by both our customer support and its customers. We are a diverse group of product operations specialists with varied experiences and backgrounds. Our team is...


  • Austin, United States Perfict Full time

    About Us:Perfict Global is a leading IT consulting services provider focused on providing innovative and successful business workforce solutions to Fortune 500 companies. Our trained and experienced professionals constantly strive to bring together the best technologies available to manage client's complex business and technology, participate in...

  • Salesforce Certinia Developer

    Found in: Appcast US C2 - 2 weeks ago


    Austin, United States Perfict Full time

    About Us:Perfict Global is a leading IT consulting services provider focused on providing innovative and successful business workforce solutions to Fortune 500 companies. Our trained and experienced professionals constantly strive to bring together the best technologies available to manage client's complex business and technology, participate in...

  • Salesforce Certinia Developer

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago


    Austin, United States Perfict Full time

    About Us:Perfict Global is a leading IT consulting services provider focused on providing innovative and successful business workforce solutions to Fortune 500 companies. Our trained and experienced professionals constantly strive to bring together the best technologies available to manage client's complex business and technology, participate in...

  • IT Trainer III

    Found in: Appcast US C2 - 6 days ago


    Austin, United States ACL Digital Full time

    Title: IT Trainer III / Salesforce Adoption & Process (BPM) Manager Location: Austin, TX (Hybrid 3 days onsite & 2days WFH)Job Description: Required Skills (top 3 to 5/ non-negotiables):2-3 years SALESFORCE EXPERIENCE , or CRM tool Bridge to product team and users Technically document process flows any business process toolChange and adoption skills and good...

  • IT Trainer III

    Found in: Appcast Linkedin GBL C2 - 6 days ago


    Austin, United States ACL Digital Full time

    Title: IT Trainer III / Salesforce Adoption & Process (BPM) Manager Location: Austin, TX (Hybrid 3 days onsite & 2days WFH)Job Description: Required Skills (top 3 to 5/ non-negotiables):2-3 years SALESFORCE EXPERIENCE , or CRM tool Bridge to product team and users Technically document process flows any business process toolChange and adoption skills and good...


  • Austin, United States Aditi Consulting Full time

    Summary:At Company, you will be part of a purpose-driven community dedicated to creating an ambitious and versatile work environment. In the Client's HIVE CRM team, you will be an integral member of a growing organization that supports our seller organizations across the globe, inspires passion, courage, and inventiveness by creating state of the art...

  • Salesforce Developer

    Found in: Talent US C2 - 1 week ago


    Austin, United States Informatica Full time

    External Description: Build Your Career at Informatica We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous, work-from-anywhere minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a...

  • Sr. Salesforce Developer

    Found in: beBee S US - 2 weeks ago


    Austin, United States Synergent Tech solutions Full time

    Responsibilities Responsible for process implementation optimization and automation within Salesforce by building functionalities with Lightning Web Components JS Apex and Visualforce; Handle web services API integrations with third party systems; Work closely with the Sales customers and the rest of the Team to ensure successful delivery of various...