Patient Payment Representative

3 weeks ago

Albuquerque, United States HME Specialists LLC Full time

Are you looking for an exciting opportunity to join a dynamic team in the medical supply industry? HME Specialists, LLC is currently seeking a Full Time Patient Payment Representative to join our Albuquerque office. As a Patient Payment Representative, you will have the chance to make a meaningful impact on our customers' lives by providing exceptional service and support.

In this role, you will be responsible for accurately processing patient payments, resolving billing inquiries, and ensuring timely and accurate financial transactions. You will have the opportunity to use your problem-solving skills to address any issues that arise, and your empathetic nature will allow you to provide compassionate and understanding assistance to our customers. This position is onsite, allowing you to work directly with our team in a collaborative and supportive environment.

We offer a competitive starting pay of $15.50 per hour, which reflects both our commitment to your success and the value we place on your skills and expertise. If you are a customer-centric individual who thrives in a fast-paced, energetic, and forward-thinking culture, then this position is perfect for you. Join our team at HME Specialists, LLC and make a difference in the lives of our valued customers.

Apply today and be a part of our incredible team You can enjoy great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, and Paid Time Off.

A little about HME Specialists, LLC

We strive to help each patient reach their highest level of medical independence by delivering equipment and services seamlessly, with exceptional care.

What's your day like?

As a Patient Payment Representative at HME Specialists, LLC, your primary responsibility will be to work closely with patients and insurance providers to ensure accurate application of payments for medical supply services rendered. Your attention to detail and strong organizational skills will be critical in accurately recording and reconciling payments to patients' accounts. Additionally, your ability to navigate insurance processes and guidelines will enable you to effectively communicate with insurance providers, ensuring timely reimbursement for services provided. Your dedication to accuracy and your empathetic nature will allow you to provide exceptional customer service, addressing any billing inquiries or concerns that patients may have. Join our team and be a part of making a positive impact on our customers' lives through the accurate and efficient management of patient payments.

What we're looking for in a Patient Payment Representative

To be successful as a Patient Payment Representative at HME Specialists, LLC, you should possess strong analytical and mathematical skills to accurately apply payments and reconcile accounts. Proficiency in using Microsoft Excel or other spreadsheet software is essential for organizing and manipulating financial data. Additionally, excellent communication skills are necessary to effectively interact with patients, insurance providers, and internal teams.

Attention to detail is crucial to ensure accurate recording and documentation of financial transactions. As this role requires working with sensitive patient information, maintaining a high level of confidentiality and adhering to HIPAA regulations is of utmost importance. Familiarity with medical billing or insurance processes is advantageous, as it will allow you to navigate and resolve any billing inquiries or discrepancies efficiently.

Join our team and utilize your skills to provide exceptional customer service and ensure precise financial management for our valued patients.

Your next step

So, what do you think? If you can meet these requirements and perform this job as described above, we would be happy to have you as part of our team

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