Shift Leader

Found in: Talent US C2 - 1 week ago

Rockville, United States Domino's Franchise Full time
Job Description

Summary: Assists in the daily oversight, coordination and execution of stated objectives in sales, costs, employee retention, customer service and satisfaction, food quality, cleanliness and sanitation.  

 

Summary: Delivers excellent service, product and image standards to maintain high customer satisfaction.  

 

Essential Job Functions: 

1. Provides leadership support to the Manager on Duty (MOD). 

2. Maintains high standards of customer service during high-volume, fast-paced operations.

3. Communicates clearly and positively with management and team members. 

4. Greets customers in person or via phone and takes order professionally and promptly.

5. Provides excellent customer service to encourage repeat customers, providing information regarding menu and specials. 

6. Helps support shift management. 

7. Communicates daily job assignments on each shift. 

8. Oversees pre-close functions while ensuring service and food quality standards are maintained.

9. Front of the House (FOH): Oversees cash management duties. Counts down registers, tracks cash and coupons for accountability. Processes daily report(s). 

10. Back of the House (BOH): Adheres to all waste tracking procedures and adheres to all food and labor cost best practices. 

11. Avails chances to “up-sell” additional products 

12. Masters Point of Sale (POS) computer systems for automated order taking. 

13. Handles currency and credit transactions quickly and accurately. 

14. Follows procedures for safe food preparation, assembly and presentation. 

15. Assists management with inventory control and stock ordering. 

16. Builds loyal customers through friendly interactions and consistent appreciation.

17. Resolves complaints promptly and professionally. 

18. Cross-trains and coordinates scheduling with team members to ensure seamless service.

19. Takes initiative to find extra tasks when scheduled duties are complete. 

20. Assemble and fold boxes. Affix labels and promotional materials as needed.

21. Prepares a variety of pizzas and other menu items. 

22. Measures ingredients required for specific items being prepared. 

23. Reads order slips or receives verbal instructions to prepare order according to specifications, often making several different orders simultaneously. 

24. Cleans, stocks and restocks work stations and display cases.

25. Transfers supplies and tools between storage and work areas. 

26. Packs, weighs, and labels products as required. 

27. Ensures supervisor is aware of food shortages. 

28. Adhere with all quality standards, principles, guidelines and policies 

29. Perform other duties as assigned. 

 

Company Wide Responsibilities: 

1. Promotes company policies and advocates for Team Washington 

2. Assures proper attendance and actions 

3. Provides and receives positive feedback and/or constructive criticism 

4. Maintains good communication with co-workers 

5. Serves as a resource for co-workers 

6. Cross-trains, learns how role interacts with other departments 

7. Works with manager and management to solve problems, providing suggestions as needed

8. Maintains clean and organized work area, taking ownership of surroundings

9. Maintains appropriate confidentiality in information 

 


Qualifications

All your information will be

  • To perform this job successfully, an individual must be able to perform each essential function  satisfactorily. The requirements listed below are presentative of the knowledge, skill and/or ability  required. Reasonable accommodations may be made to enable individuals with disabilities to perform the  essential functions.
  • Ability to pass applicable Company background checks. 
  • Excellent written and verbal communication skills as needed in interactions with management,  and customers, take and process orders
  • Superb ability to multi-task
  • Ability to function in a dynamic, fasted paced environment
  • Ability to adjust to changing priorities
  • Ability to enter orders using a computer keyboard or touch screen
  • Ability to take orders over the counter or phone
  • Ability to work independently and as part of a team
  • Ability to add, subtract, multiply and divide accurately and quickly (may use calculator). Must be able to  make correct monetary change
  • Ability to lead the team on duty 

kept confidential according to EEO guidelines.



Additional Information

All your information will be kept confidential according to EEO guidelines.

  • Cashier/shift leader

    Found in: Lensa US P 2 C2 - 2 weeks ago

    Rockville, United States Potomac Pizza Full time

    This is an integral part of the company. You are our hands and feet and your interaction with our customers is the backbone of our restaurants. If your enthusiasm for people needs a place to release some of its greatness, this is the position for you. Responsibilities: * Take customer orders over the phone and in person * Consistently deliver excellent...

  • Electrical Controls Engineer – 1st Shift

    1 week ago

    rockville, United States Murphy Search Group Full time

    Electrical Controls Engineer – 1st ShiftOpportunity to join a respected leader in their niche. Automated Production Environment is clean (GMP) and climate controlled. Utilize your PLC troubleshooting and edit knowledge in this key role.The Electrical Controls Eng...

  • Electrical Controls Engineer – 1st Shift

    1 week ago

    rockville, United States Murphy Search Group Full time

    Electrical Controls Engineer – 1st ShiftOpportunity to join a respected leader in their niche. Automated Production Environment is clean (GMP) and climate controlled. Utilize your PLC troubleshooting and edit knowledge in this key role.The Electrical Controls Eng...

  • Electrical Controls Engineer

    Found in: Jooble US O C2 - 1 week ago

    Rockville, CT, United States Murphy Search Group Full time

    Electrical Controls Engineer – 1st Shift Opportunity to join a respected leader in their niche. Automated Production Environment is clean (GMP) and climate controlled. Utilize your PLC troubleshooting and edit knowledge in this key role. The Electrical Controls Eng...

  • Director of Nursing, Critical Care Services, Backus Hospital

    2 weeks ago

    Rockville, United States Hartford Healthcare Full time

    Description Job Schedule: Full Time Standard Hours: 40 Job Shift: Shift 1 Shift Details: Work where every moment matters. Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network....

  • Wellness Coordinator

    3 days ago

    Rockville, United States Flagship Group Full time

    Job Summary : Implementation, coordination, and supervision of applicable aspects of a comprehensive Health, Wellness and Clinical Program which addresses the needs of all Assisted Living Residents in accordance with Victory Housing, Inc. Policies and Procedures, COMAR 10.07.14 and Board of Nursing Regulations and Standards. Oversight includes...

  • Wellness Coordinator

    14 hours ago

    Rockville, United States Raphael House Full time

    Job Summary:Implementation, coordination, and supervision of applicable aspects of a comprehensive Health, Wellness andClinical Program which addresses the needs of all Assisted Living Residents inaccordance with Victory Housing, Inc. Policies and Procedures, COMAR 10.07.14and Board of Nursing Regulations and Standards.Oversight includes Providewellness...

  • CDL Shuttle Bus Drivers | Montgomery County | $22

    Found in: Lensa US P 2 C2 - 3 weeks ago

    Rockville, United States Reston Limousine Full time

    Reston Limousine | CDL FLEX Shuttle Bus Driver Join our team of professionals servicing the transportation needs of corporations, governments, universities, and individuals. Today, Reston Limousine operates one of the largest chauffeured fleets in the country and is one of Washington metropolitan area's largest providers of passenger transportation, luxury...

  • CDL Shuttle Bus Drivers | Montgomery County | $20

    Found in: Lensa US P 2 C2 - 6 days ago

    Rockville, United States Reston Limousine Full time

    Reston Limousine | CDL Shuttle Bus Driver | Rockville, MD Join our team of professionals servicing the transportation needs of corporations, governments, universities, and individuals. Today, Reston Limousine operates one of the largest chauffeured fleets in the country and is one of Washington metropolitan area's largest providers of passenger...

  • Supervisor, Community Schools

    4 days ago

    Rockville, United States Montgomery County Public Schools Full time

    **Supervisor, Community Schools** **MCPS Official Job Description** **SUMMARY DESCRIPTION**: Under direction of Director, Student Engagement, Behavioral Health, and Academics in the Office of Well-Being, Learning, and Achievement, supervises and provides leadership for all aspects of developing, monitoring, and implementing the Community Schools program in...

  • Summer WEEKDAY After School Youth Soccer Coach

    Found in: Talent US C2 - 1 week ago

    Rockville, United States Soccer Shots COUS Full time

    SOCCER SHOTS BALTIMORE-WASHINGTONWHAT YOU GET:Compensation: Weekday - $20/hr Weekend - $25/hrBonus Opportunities each season (4x year) Opportunity for pay raise after 2 seasons Flexible Hours2 - 4 hour shiftsHours of Operation: Monday-Friday: 8:45am-7:00pmSaturday-Sunday: 8:45am - 12:45pmGrowth OpportunitiesPositive EnvironmentSupportive StaffOnline +...

  • Lead Teacher Toddler Teacher

    1 week ago

    Rockville, United States The Goddard School of Rockville, MD Full time

    Job DescriptionJob DescriptionThe Goddard School of Rockville is currently hiring.We are looking for passionate, dedicated, and creative early education professionals to join our team. Are you looking for a supportive, friendly, fun filled environment where you can help shape the hearts and minds of young children? Would you like to be part of a world class...

  • Lead Teacher Two's Teacher

    1 week ago

    Rockville, United States The Goddard School of Rockville, MD Full time

    Job DescriptionJob DescriptionThe Goddard School of Rockville is currently hiring.We are looking for passionate, dedicated, and creative early education professionals to join our team. Are you looking for a supportive, friendly, fun filled environment where you can help shape the hearts and minds of young children? Would you like to be part of a world class...

  • Lead Preschool Teacher

    1 week ago

    Rockville, United States The Goddard School of Rockville, MD Full time

    Job DescriptionJob DescriptionBenefits:401(k) matchingDental insuranceHealth insurancePaid time offVision insurance The Goddard School of Rockville is currently hiring.We are looking for passionate, dedicated, and creative early education professionals to join our team. Are you looking for a supportive, friendly, fun filled environment where you can help...

  • Senior Accountant

    1 week ago

    Rockville, United States Charles E Smith Life CommunitiesHebrew Home Full time

    Are you interested in working for a mission-driven organization that continues to grow and is dedicated to providing quality services to its residents? Do you want your next job to offer you the opportunity to serve while allowing you to grow personally and professionally? Explore careers with Charles E. Smith Life Communities! OUR SENIOR ACCOUNTANT POSITION...

  • Admin Supervisor

    Found in: Resume Library US A2 - 2 weeks ago

    Rockville Centre, New York, United States Catholic Health Full time

    Overview: Are you exceedingly driven, dedicated, and passionate about caring for your patients? Do you thrive on engaging your staff by building on the successes of each day? Do you consistently create and nurture meaningful relationships with your team, your patients, and their loved ones? Can you strike the perfect balance of integrity, compassion,...

  • Asst Nurse Manager

    Found in: Resume Library US A2 - 2 weeks ago

    Rockville Centre, New York, United States Catholic Health Full time

    Overview: Are you exceedingly driven, dedicated, and passionate about caring for your patients? Do you thrive on engaging your staff by building on the successes of each day? Do you consistently create and nurture meaningful relationships with your team, your patients, and their loved ones? Can you strike the perfect balance of integrity, compassion,...