Industrial IoT Solutions Architect

Found in: Talent US C2 - 2 weeks ago

San Jose, United States Cisco Full time

What You'll Do

Our IoT Solution Architect for Cyber Vision and IIoT Security will enable and scale up the adoption of Cyber Vision, increase the Cyber Vision success rate, and increase customer retention. This critical role drives growth acceleration for Cisco Cyber Vision by running the successful deployment and adoption workflows for existing and new customers. The Solution Architect works closely with our sales team, solution team, product managers, tme, engineering team, and marketing to:

Ensure successful Cyber Vision deployment & adoption to scale and increase the business. Increase Cyber Vision success rate and customer retention by providing to partners/customers proper support relative to Cyber Vision. Provide knowledge transfer and follow ups with interval/duration based upon customer pace or milestone. Close collaboration with Product Management, Customers, Development, TME. Help to improve the Cyber Vision platform, providing direct customer/partner feedback to product managers, TMEs and product engineering. Driving adoption with internal and external training and demos. Technical responses to Sales Team and Partners.


Who You'll Work With:

This is mainly a partner and customer facing role. Internally, multi-functional communication plays a big role, as IoT Solution Architect teamwork with PM, TME, CX in Cisco office and remote.
IoT Solution Architect are responsible for a variety of work, driving adoption and increase/ensure Cyber Vision success and funneling customer feedback into real product features and UX experience, working with PM, TME and engineering teams.


Who You Are

You are an accomplished technical leader in cyber security with an outstanding work ethic and demonstrated success in security product design, implementation, and demonstration. As a qualified candidate, you bring IT and networking industry knowledge, a competitive background, and years of technology experience to aid in technical selling, explaining features and benefits to customers, and partners, and designing and configuring products and solutions to meet specific customer needs.


Preferred Qualification:

Experienced with Routing, Switching, Cloud Networking and Automation Experienced with Catalyst WAN Manager and Catalyst Center. At least 5-7 years of experience in OT networking field and IoT solutions. Solution deployment, design, or consulting background. Bonus points for: Being able to distill complicated ideas to just the right number of words. Passion and energy to drive initiatives with impact.

Basic Qualifications:

Expertise and experience networking technologies and architectures for main industrial vertical markets. Experience with IIoT Security and Cisco Cyber Vision platform, Experience working cross-functionally with partners and top customers. Comfortable in both a technical dialogue (understanding the customer’s operational technology and infrastructure technical objectives) as well as a business dialogue (learn about customer: vertical market/customer goals/use cases). Excellent customer oriented and customer success skills and Ability to travel when required to customers or industry events. Bachelors + 5 years of related experience, or Masters + 3 years of related experience.

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