Current jobs related to Customer Experience Associate - Cleveland - TJX Companies, Inc.

  • Customer Experience Associate

    1 week ago

    Cleveland, Ohio, United States Hertz Full time

    Customer Experience Associate Job Description **Essential Requirements** To excel in this role, you must possess the following skills and qualifications: * High School Diploma or equivalent * Passion for customer service with a focus on delivering exceptional experiences * 2 years of customer service experience * Ability to handle multiple tasks and...

  • Customer Experience Associate

    4 months ago

    Cleveland, United States Hertz Full time $16

    Starting wage is $16.25 per hour.Essential Requirements:High School Diploma or equivalent.Passion for customer service with 100% customer focus.2 year of customer service experience.Ability to handle multiple tasks and have good organizational skills.Allowed to legally drive a vehicle.Ability to work any schedule to include nights, weekends, and holidays...

  • Sales Associate

    2 weeks ago

    Cleveland, Ohio, United States Crate&Barrel Full time

    About the Role:Crate & Barrel is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be the face of our brand, providing exceptional customer service and creating a memorable shopping experience for our customers.Key Responsibilities:Maximize sales growth and profitability through creative selling...

  • Sales Associate

    2 weeks ago

    Cleveland, Ohio, United States Tailored Brands Inc Full time

    About the RoleWe're seeking a highly motivated and customer-focused Sales Associate to join our team at Tailored Brands Inc. As a Sales Associate, you will be responsible for delivering an exceptional customer experience, driving sales growth, and contributing to a positive work environment.Key ResponsibilitiesEngage with customers to understand their needs...

  • Customer Experience Supervisor

    5 days ago

    Cleveland, Ohio, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Experience Supervisor to join our team at TJ Maxx. As a key member of our store leadership team, you will be responsible for promoting an exceptional customer experience, leading a team of Associates, and driving sales growth.Key ResponsibilitiesLead by example, demonstrating...

  • Customer Experience Coordinator

    5 days ago

    Cleveland, Tennessee, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Experience Coordinator to join our team at TJ Maxx. As a key member of our store team, you will be responsible for promoting an exceptional customer experience, leading a team of Associates, and maintaining a clean and organized store environment.Key ResponsibilitiesLead by example,...

  • Customer Experience Coordinator

    1 week ago

    Cleveland, Tennessee, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Experience Coordinator to join our team at TJ Maxx. As a key member of our store team, you will be responsible for promoting an exceptional customer experience, leading a team of Associates, and maintaining a clean and organized store environment.Key ResponsibilitiesLead by example,...

  • Customer Experience Supervisor

    6 days ago

    Cleveland, Ohio, United States TJ Maxx Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Supervisor. As a key member of our store team, you will be responsible for promoting an excellent customer experience and leading a team of Associates to deliver exceptional service.Key ResponsibilitiesCreate a positive internal and...

  • Customer Experience Supervisor

    2 days ago

    Cleveland, Ohio, United States TJ Maxx Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Supervisor. As a key member of our store team, you will be responsible for promoting an excellent customer experience and leading a team of Associates to deliver exceptional service.Key ResponsibilitiesCreate a positive internal and...

  • Customer Experience Coordinator

    5 days ago

    Cleveland, Ohio, United States T.J. Maxx Full time

    Customer Experience CoordinatorAt T.J. Maxx, we're committed to delivering an exceptional customer experience. As a Customer Experience Coordinator, you'll play a key role in ensuring our customers receive the best possible service.Key Responsibilities:Train and mentor associates on front-end principles to provide personalized customer experiences.Coach...

  • Customer Experience Coordinator

    1 day ago

    Cleveland, Ohio, United States T.J. Maxx Full time

    Customer Experience CoordinatorAt T.J. Maxx, we're committed to delivering an exceptional customer experience. As a Customer Experience Coordinator, you'll play a key role in ensuring our customers receive the best possible service.Key Responsibilities:Train and mentor associates on front-end principles to provide personalized customer experiences.Coach...

  • Customer Experience Coordinator

    6 days ago

    Cleveland, Tennessee, United States TJ Maxx Full time

    Customer Experience CoordinatorT.J. Maxx is seeking a highly motivated and experienced Customer Experience Coordinator to join our team.Key Responsibilities:Train and mentor Associates on front-end principles to deliver exceptional customer experiences.Coach Associates on personalizing the customer experience while promoting loyalty programs.Ensure...

  • Customer Experience Specialist

    3 weeks ago

    Cleveland, Alabama, United States Michael Kors Full time

    About Michael KorsMichael Kors is a global leader in the luxury fashion industry, known for its high-quality, stylish, and sophisticated products. We are a company that values creativity, innovation, and customer satisfaction.Job SummaryWe are seeking a highly motivated and experienced Sales Associate to join our team at Michael Kors. As a Sales Associate,...

  • Customer Experience Representative

    3 weeks ago

    Cleveland, Ohio, United States Hertz Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate at Hertz. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our clients.Key ResponsibilitiesCustomer Service: Provide top-notch customer service...

  • Customer Experience Representative

    3 weeks ago

    Cleveland, Ohio, United States European Wax Center Full time

    About European Wax CenterWe are a leading beauty lifestyle brand that offers full body waxing services, an exclusive product portfolio, and an exceptional guest experience. Our vision is to reveal beautiful skin, and we're looking for a talented individual to join our team as a Beauty Sales Associate.Key ResponsibilitiesEducate guests on the benefits of...

  • Customer Experience Specialist

    4 months ago

    Cleveland, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...

  • Customer Experience Coor Full Time

    7 days ago

    Cleveland, United States TJ Maxx Full time

    T.J. Maxx - 300 Paul Huff Pkwy NW U100 Bradley Square 37312 [Department Manager] As a Customer Experience Coordinator at T.J. Maxx, you'll: Take an active role in training and mentoring Associates on front end principles; Train and coach Associates on personalizing the customer experience while promoting loyalty programs; Ensure Associates execute tasks and...

  • Customer Experience Coor Full Time

    5 days ago

    Cleveland, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...

  • Customer Experience Coor Full Time

    1 week ago

    Cleveland, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...

  • Customer Experience Coordinator Full Time

    4 weeks ago

    Cleveland, United States Marshalls Full time

     All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift...

Customer Experience Associate

4 months ago

Cleveland, United States TJX Companies, Inc. Full time

Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always encouraging. Each shift is a new opportunity to Discover Different.


 

Opportunity: Contribute To The Growth Of Your Career

Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.

  • Role models established customer experience practices with internal and external customers
  • Supports and embodies a positive store culture through honesty, integrity, and respect
  • Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
  • Promotes credit and loyalty programs
  • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
  • Accurately processes and prepares merchandise for the sales floor following company procedures and standards
  • Initiates and participates in store recovery as needed throughout the day
  • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
  • Provides and accepts recognition and constructive feedback
  • Adheres to all labor laws, policies, and procedures
  • Supports and participates in store shrink reduction goals and programs
  • Participates in safety awareness and maintains a safe environment
  • Other duties as assigned

Who We Are Looking For: You

  • Possesses excellent customer service skills
  • Able to work a flexible schedule to support business needs
  • Possesses strong communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Works effectively with peers and supervisors
  • Retail customer experience preferred

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

This position has a starting pay range of $12.00 to $12.50 per hour.
Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

At TJ Maxx there’s so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.

Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.