Assistant General Manager

6 months ago

Loma Linda, United States Farmer Boys Full time


JOB TITLE: Assistant General Manager                                              


REPORTS TO: General Manager                                                             CLASSIFICATION: Non-Exempt        


DEPARTMENT: Restaurant Operations                                               LEVEL: Management


 


SUMMARY OF
POSITION: Non-exempt,
full-time position. The Assistant General Manager is a mid-level restaurant
management position with progressive leadership responsibilities. An
Assistant General Manager will be required to be cross-trained in all crew-level job positions and maintain a working knowledge and proficiency in each,
sufficient to supervise the execution of these positions and to aid in the
orientation and training of new team members to these positions. The
Assistant General Manager is required to have a proven track record of all
proficiencies and job responsibilities of a Shift Manager prior to promotion
to this position. 


 


ESSENTIAL DUTIES AND RESPONSIBILITIES:


  • Responsible for contributing to the planning and execution of
    strategic short- and long-term business goals of the restaurant including
    profitability. Including developing and implementing marketing and sales
    strategies to drive revenue growth and meet business objectives. 
  • Helps with
    the controls of costs and managing budgets, including labor costs, food and
    beverage costs, and other operating expenses. 
  • Actively
    participates in the selection, onboarding & orientation, and training of
    all new team members.
  • Responsible
    for the ongoing training and development of all existing restaurant team
    members.
  • Responsible
    for the effective productivity of day-to-day operations for their shift and
    functions of the Farmer Boys restaurant consistently using independent
    decisions daily. Ensuring all food and beverage offerings are of high
    quality, consistent, and meet guests’ expectations.
  • Record
    keeping, ordering/receiving, inventory, proper sales procedures, cash
    management, successful team member deployment, and relations are included in
    the administrative duties.
  • Leads with
    and maintains a positive and professional image in the restaurant and the
    community. 
  • Follow and
    uphold Company policies, procedures, and processes. Ensures compliance with local,
    state, and federal rules and regulations, including health and safety
    standards, labor laws, and licensing requirements. 
  • Follow the
    work schedule as posted unless a change in the schedule is arranged with General Manager.
  • Other
    duties as assigned.


CASH HANDLING PROCEDURES


  • Accepts
    and accurately processes payments using the cash register operating system.
  • Ensures
    all sales are processed according to policy.
  • Has a safe
    combination for getting proper coin and currency needed for cashiers, making
    drops, and depositing daily proceeds into the safe.
  • Assigns
    registers; closes out and counts down the registers. Investigates all sales,
    cash, or operating discrepancies according to the procedure.
  • Follows
    policy concerning the amount of cash kept in the register; counts and verifies
    cash drawer per store policy.
  • Follow all of Brinks' safe procedures and policies.


FOOD SAFETY


  • Proactively
    protects critical limits and standards assigned to product critical control
    points.
  • Unwavering
    protection of the safety of products above all other job priorities.
  • Responsible
    to ensure that any and all necessary corrective actions are taken to mitigate
    food safety risks.
  • Ensure
    consistent and accurate records are kept for temperature logs, critical
    control points, etc.
  • Required
    to periodically attend and implement assigned food safety training classes
    and education opportunities.
  • Adheres to
    food safety standards and procedures.


SAFETY AND SECURITY


  • Holds and
    safeguards keys to the restaurant.
  • Opens and
    closes restaurants following all specified security procedures.
  • Responsible
    for providing a safe working environment for all team members at all times.


  •  Immediately
    notifies the Supervisor of any guest or employee accidents or injuries and
    follow established procedures.

  • Protects
    assets at all times but does not put self at risk.

  • Practices
    safe work habits and reports any unsafe conditions to General Manager.

  • Reads,
    understands and follows instructions and labeling system on all Safety Data
    Sheets.

 JOB REQUIREMENTS

  • Minimum
    age requirement is 18.
  • High
    School diploma or G.E.D. required.
  • State or
    County mandated Food Handler Card required within the time allotted for the
    specific State or County. ServSafe certification is preferred.
  • Must be
    able to successfully pass a background check.
  • Ability to
    work a scheduled 50-hour work week, weekdays, nights, weekends, and holidays.
  • Proficient
    in Word, Excel, and Outlook.  
  • 1 – 3 years
    of entry-level leadership/management or combination of experience in a
    restaurant or customer service establishment.
  • Proven
    track record exhibiting core leadership competencies as outlined in the
    Farmer Boys Management Competency Model. 
  • Exceptional
    interpersonal and communication skills, including writing, speaking and
    active listening. 
  • Must have
    effective conflict resolution and problem-solving skills.
  • Ability to
    speak, understand, take direction, read, and write in the English language.
  • Ability to
    communicate effectively and teach job functions to a variety of audiences.
  • Comfortable
    in a fast-paced or high-pressure environment and able to manage multiple
    tasks simultaneously. 

 

WORKING ENVIRONMENT/MINIMUM PHYSICAL REQUIREMENTS

  • This is a
    restaurant operations position. 
  • While
    performing the duties of the job, the team member is regularly exposed to the
    risk of fumes. The use of solvents and industrial degreasers are required
    regularly to clean equipment, tools, and floors; fumes occur when cleaning.
  • Physical
    requirements include standing (up to 4 hours at a time); walking, bending,
    and stooping.
  • Requirements also include lifting (up to 40 pounds).
    Approximately 99% of the time is spent in standing and/or walking mode.

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