Sr. Business Analyst, Pharmacy Solutions

4 weeks ago

Chesterfield, United States EVERSANA Full time

Job Description

THE POSITION :

We are seeking a highly motivated and experienced Technical Business Analyst (TBA) to join our growing team. In this role, you will play a vital role in bridging the gap between business stakeholders and technical teams, focusing specifically on pharmacy systems. You will partner with key players to identify needs, define requirements, and develop solutions that optimize our pharmacy operations and drive business success.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Our employees are tasked with delivering excellent business results. These results are achieved by:

Business Analysis :Partner with pharmacy stakeholders to identify needs, define clear and concise business requirements, and develop solutions aligned with overall business strategyAnalyze complex pharmacy workflows and processes, identifying areas for improvement and optimizationFacilitate cross-functional requirements-gathering sessions (between business, Pharmacy Operations, IT, Security and other teams)Collect and document clear and concise business requirements and rulesDocument requirements using various techniques (e.g., use cases, user stories, data flow diagrams)Collaborate with technical teams to translate business rules and requirements into detailed technical specifications (User Stories)Perform process modeling (business, operations, technical) and create visualizations of those process modelsCreate wireframes and report designs.Conduct feasibility studies and cost-benefit analyses to evaluate proposed solutions for pharmacy systemsDevelop and manage project plans and timelines to ensure timely and on-budget delivery of pharmacy system enhancements Technical Expertise :Possess a strong understanding of pharmacy operations and relevant industry trends.Stay up-to-date on emerging pharmacy technologies and their potential impact on business processes.Work with developers to ensure technical solutions align with pharmacy system functionalities and user needs. Communication and Collaboration :Facilitate workshops and meetings to gather requirements and manage stakeholder expectations.Clearly communicate complex technical concepts to both technical and non-technical audiences.Foster a collaborative and productive working environment with pharmacy teams and other departments. Documentation and Training :Develop and maintain clear and concise documentation of pharmacy system requirements, processes, and user guides.Participate in the creation of training materials, instructions, procedures and may be involved in training end-users on new pharmacy system functionalities. Specific Activities: Prioritize and complete requirements, wireframes, system process flows, and user stories aligned with product/client schedules, BRDs, and business process flowsPartner with the Business Design Team on product roadmap developmentProvide strong collaboration between impacted team members & clients (Confluence and Balsamiq)Handle multiple concurrent projects of moderate or complex scopePerform research into project-related issues and productsSupport project post-deployments and support systems in steady stateEffectively communicate to team members and stakeholders in a timely and clear fashionLiaise with project stakeholders on an ongoing basisDevelop progress reports, proposals, requirements documentation, and presentations.Proactively identify potential changes in project scope, issues and risks and devise contingency plansDemonstrate flexibility, open-mindedness, and a willingness to share ideas and provide feedbackMaintain open communication with leaders and teamsAll other duties as assigned

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

EXPECT AT IONS OF THE JOB:

Travel (

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