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Assistant Store Manager
3 months ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff Just ask any of our over 17,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.
It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace
RESPONSIBILITIES:
Responsible for performing General Manager duties in their absence. Partners with General Manager regarding store issues, concerns and recognition. Exemplifies customer engagement by modeling behaviors. In partnership with General Manager and Front-End Manager analyzes TruRating scores to identify opportunities to teach, train and recognize customer engagement behaviors. In partnership with the General Manager, identifies shrink opportunities and drills down to identify root cause. Develop plan of action to reduce shrink and own the ACO. Responsible for opening and closing store procedures and acts as the manager on duty in their assigned store. Under the leadership of the General Manager, directly leads the freight team and all associates of the store while the Manager on Duty. Ensures Merchandise Movement Process is flawlessly executed. Leads and ensures Five Below’s Pack away Process is completed within timeframes provided using local store list. In partnership with the General Manager, leads the store process to recruit, train, coach, develop and supervise all associates. The assistant manager will have input in the scheduling process to ensure the store staffing levels meet or exceed expectations. Assists with the entire payroll process to ensure the labor budget is in line with plan. Ensures missed punches and weekly payroll approved on time. In partnership with the General Manager, leads the store process to execute zone sheet, daily store checklist, world recovery and damage process. Reviews all corporate and district communications and reacts accordingly. Drives Five Below services (ear piercing, balloons, etc.) Uses financial reporting to drive business and sales opportunities and control expenses. Responsible for cash handling procedures including preparing bank deposits. Authorizes register functions including post voids, returns, and discounts. Sets and maintains Market Plans, Signage, Hot Sheets and What’s on the Way. Ensures the merchandising procedures are being executed timely. Ensures the execution of company Inventory Integrity process. Use of item inquiry and replace to ensure OH count integrity. Complies with Human Resources policies and procedures and leads Asset Protection and Safety processes and holds associates accountable. Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock roomThis job description is not all-inclusive. Additional responsibilities will be determined by the General Manager, as dictated by store needs.
Key Metrics:
Sales AP Audits DSV results Shrink Results Expense Control ADS / UPT TruRating scoresQUALIFICATIONS:
High School Graduate or equivalent. College experience preferred Minimum 2 years of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressureKey Attributes of Assistant Store Manager:
Leadership Trainer/Developer/Motivator Communication Ownership/Commitment Accountability/Delegation/Follow Up Sales Driver/Goal Oriented Professionalism Emerging Skill - Planning/Time ManagementEssential Job Functions:
Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required) Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the timeIf you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us
