Customer Service Representative

2 weeks ago


Elizabethton, Tennessee, United States Roadrunner Markets Inc Full time

Overview:

At Roadrunner Markets Inc, we're more than just a convenience store - we're a community hub where customers find a welcoming atmosphere and helpful service. As a Customer Service Representative, you'll be the heartbeat of our store, ensuring our customers have a pleasant shopping experience. Your role will involve keeping our shelves stocked, the coffee brewing, and our customers happy.

Responsibilities:

  1. Customer Service: Be the friendly face that greets everyone who walks through our doors, offering assistance and ensuring a pleasant shopping experience.
  2. Sales Floor Management: Keep our shelves perfectly stocked, our displays appealing, and our store clean, maintaining a high level of customer satisfaction.
  3. Upselling and Suggestive Selling: Master the art of upselling and suggestive selling, elevating the customer experience by recommending products that complement their purchase.
  4. Brand Ambassador: Champion our brand by encouraging customers to join our loyalty rewards program, highlighting the exclusive benefits and personalized offers they can enjoy.
  5. Cash Handling: Efficiently manage the cash register, handle transactions with a smile, and keep the financial flow seamless and accurate.
  6. Safety and Teamwork: Maintain a safe and welcoming environment for customers and colleagues alike, adhering to safety guidelines and protocols, and collaborate with your colleagues to ensure smooth operations.

Qualifications:

  • Age Requirement: Must be 18 years of age or older (21 in certain states).
  • Availability: Must be able to work weekends and holidays, embracing the full rhythm of retail.
  • Communication Skills: Ability to read, write, speak, and understand English effectively.
  • Math Proficiency: Basic math skills required, including addition, subtraction, division, and multiplication.
  • Physical Ability: Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
  • Pre-Employment Screening: Must pass a pre-employment drug screen and be subject to a criminal history background check.

Benefits: For information on benefits offered, please click on the hyperlink.

Equal Opportunity Employer



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