Customer Service Representative
2 weeks ago
Overview:
At Roadrunner Markets Inc, we're more than just a convenience store - we're a community hub where customers find a welcoming atmosphere and helpful service. As a Customer Service Representative, you'll be the heartbeat of our store, ensuring our customers have a pleasant shopping experience. Your role will involve keeping our shelves stocked, the coffee brewing, and our customers happy.
Responsibilities:
- Customer Service: Be the friendly face that greets everyone who walks through our doors, offering assistance and ensuring a pleasant shopping experience.
- Sales Floor Management: Keep our shelves perfectly stocked, our displays appealing, and our store clean, maintaining a high level of customer satisfaction.
- Upselling and Suggestive Selling: Master the art of upselling and suggestive selling, elevating the customer experience by recommending products that complement their purchase.
- Brand Ambassador: Champion our brand by encouraging customers to join our loyalty rewards program, highlighting the exclusive benefits and personalized offers they can enjoy.
- Cash Handling: Efficiently manage the cash register, handle transactions with a smile, and keep the financial flow seamless and accurate.
- Safety and Teamwork: Maintain a safe and welcoming environment for customers and colleagues alike, adhering to safety guidelines and protocols, and collaborate with your colleagues to ensure smooth operations.
Qualifications:
- Age Requirement: Must be 18 years of age or older (21 in certain states).
- Availability: Must be able to work weekends and holidays, embracing the full rhythm of retail.
- Communication Skills: Ability to read, write, speak, and understand English effectively.
- Math Proficiency: Basic math skills required, including addition, subtraction, division, and multiplication.
- Physical Ability: Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
- Pre-Employment Screening: Must pass a pre-employment drug screen and be subject to a criminal history background check.
Benefits: For information on benefits offered, please click on the hyperlink.
Equal Opportunity Employer
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