Manager& Technical Product Support
2 weeks ago
Customer Service Hotline Representative
General Characteristics:
- Responsible for responding to inquiries and providing information to customers calling into a service hotline. Records all customer contact information in a call log.
- Evaluates situation, determines appropriate response and escalates to designated specialist/resource for resolution of customer’s problem or complaint.
- Tracks issues escalated for resolution to ensure customer receives a timely response.
- Must have knowledge of the enterprise’s business/products and demonstrate strong customer focused skills.
Dimensions Education:
- Associate’s or Bachelor’s Degree or technical institute degree/certificate in Computer Science, Information Systems, Business Administration, or another related field.
- Or equivalent work experience.
Experience: A minimum of 2 years of related work experience.
Complexity:
- Learner/entry level role. Provides customer hotline services of low to medium complexity.
- Functions, somewhat independently, under general direction of more senior customer service representatives, supervisors or managers.
- Generally, follows documented procedures and checklists.
-
Technical Support Specialist
1 month ago
Oak Ridge, United States Spectra Tech Full timeSpectra Tech is an engineering, environmental, and nuclear services company that provides high-quality and cost-effective technical solutions for U.S. Federal agencies, government contractors, and private commercial companies worldwide. Spectra Tech is in need of a Technical Support Specialistfor a position in Oak Ridge, TN. What You'll Do * Work directly...
-
Technical Support Specialist
3 weeks ago
Oak Ridge, United States Spectra Tech Full timeSpectra Tech is an engineering, environmental, and nuclear services company that provides high-quality and cost-effective technical solutions for U.S. Federal agencies, government contractors, and private commercial companies worldwide. Spectra Tech is in need of a Technical Support Specialistfor a position in Oak Ridge, TN. What You'll Do * Work directly...
-
Technical Support Specialist
4 days ago
Juno Beach, United States Synergy Business Consulting, Inc. Full timeJob Overview This position will be responsible for providing support to our customers (residential solar installation companies and consumers). This position requires the availability to work 12:00PM-9:00PM EST, 2:00PM-11:00PM EST, and 9:00AM- 6:00PM. May include Saturdays. Job Duties • Troubleshoot and resolve technical issues related to our proprietary...
-
Sr Technical Product Designer
1 month ago
Juno Beach, Florida, United States NextEra Energy Full timeRequisition ID: 78410 NextEra Energy Resources is the world's largest generator of renewable energy from the wind and sun, and a world leader in battery storage. We provide energy-related products and services that grow our economy, protect the environment, support our communities and help customers meet their energy needs. We are leading the...
-
Sr Technical Product Designer
3 weeks ago
Juno Beach, Florida, United States NextEra Energy Full timeRequisition ID: 78410 NextEra Energy Resources is the world's largest generator of renewable energy from the wind and sun, and a world leader in battery storage. We provide energy-related products and services that grow our economy, protect the environment, support our communities and help customers meet their energy needs. We are leading the...
-
Juno Beach, Florida, United States NextEra Full timeNextEra Energy Resources is the world's largest generator of renewable energy from the wind and sun, and a world leader in battery storage. We provide energy-related products and services that grow our economy, protect the environment, support our communities and help customers meet their energy needs. We are leading the decarbonization of the U.S. economy...
-
Juno Beach, Florida, United States NextEra Energy Full timeRequisition ID: 79964 NextEra Energy Resources is the world's largest generator of renewable energy from the wind and sun, and a world leader in battery storage. We provide energy-related products and services that grow our economy, protect the environment, support our communities and help customers meet their energy needs. We are leading the...
-
Juno Beach, Florida, United States NextEra Full timeNextEra Energy Resources is the world's largest generator of renewable energy from the wind and sun, and a world leader in battery storage. We provide energy-related products and services that grow our economy, protect the environment, support our communities and help customers meet their energy needs. We are leading the decarbonization of the U.S. economy...
-
Juno Beach, Florida, United States NextEra Energy Full timeRequisition ID: 79964 NextEra Energy Resources is the world's largest generator of renewable energy from the wind and sun, and a world leader in battery storage. We provide energy-related products and services that grow our economy, protect the environment, support our communities and help customers meet their energy needs. We are leading the...
-
Warehouse Manager
1 month ago
Iron Ridge, United States PS Seasoning Full timeAt PS Seasoning, our craft is flavor. A four-generation strong company, we believe that the best recipes are passed down from one generation to the next. From the award-winning food products we make to the customers we serve, our commitment to excellence is the foundation of everything we do. Just like the recipes we create, our team is only successful with...
-
Maintenance Manager
6 days ago
Iron Ridge, United States PS Seasoning Full time**Profile**: The maintenance manager plays a critical role in our growing operation. This position requires an initiative-taking, dependable employee to manage our maintenance, grounds, and facility staff. This individual will direct completion of engineering and maintenance projects by performing the following duties personally or through assigned direct...
-
Equipment Technical Support Technician
1 month ago
Stone Ridge, United States ATS Automation Tooling Systems Inc. Full timeATS Company: SP Industries Requisition ID: 9856 Location: Stone Ridge, NY, US, 12484 Date: May 12, 2024 Equipment Technical Support Technician Scientific Products, an ATS Life Sciences Company is searching for a Technical Support Specialist to support the daily operations through service, technical support, training & parts sales to our customers and...
-
Equipment Technical Support Technician
3 weeks ago
Stone Ridge, United States ATS Automation Tooling Systems Inc. Full timeATS Company: SP Industries Requisition ID: 9856 Location: Stone Ridge, NY, US, 12484 Date: May 12, 2024 Equipment Technical Support Technician Scientific Products, an ATS Life Sciences Company is searching for a Technical Support Specialist to support the daily operations through service, technical support, training & parts sales to our customers and...
-
Equipment Technical Support Technician
1 month ago
Stone Ridge, United States ATS Automation Full timeATS Company: SP Industries Requisition ID: 9856 Location: Stone Ridge, NY, US, 12484 Date: May 12, 2024 Equipment Technical Support Technician Scientific Products, anATS Life Sciences Companyis searching for aTechnical Support Specialistto support the daily operations through service, technical support, training & parts sales to our customers and...
-
Equipment Technical Support Technician
3 weeks ago
Stone Ridge, United States ATS Automation Full timeATS Company: SP Industries Requisition ID: 9856 Location: Stone Ridge, NY, US, 12484 Date: May 12, 2024 Equipment Technical Support Technician Scientific Products, anATS Life Sciences Companyis searching for aTechnical Support Specialistto support the daily operations through service, technical support, training & parts sales to our customers and...
-
Equipment Technical Support Technician
1 week ago
Stone Ridge, United States ATS Automation Full timeATS Company: SP Industries Requisition ID: 9856 Location: Stone Ridge, NY, US, 12484 Date: Jun 10, 2024 Equipment Technical Support Technician Scientific Products, anATS Life Sciences Companyis searching for aTechnical Support Specialistto support the daily operations through service, technical support, training & parts sales to our customers and...
-
Equipment Technical Support Technician
4 weeks ago
Stone Ridge, United States SP Industries Full time**Scientific Products**, an **ATS Life Sciences Company** is searching for a **Technical Support Specialist** to support the daily operations through service, technical support, training & parts sales to our customers and service personnel for equipment manufactured by SP Scientific. **Responsibilities: include the following. Other duties may be...
-
Equipment Technical Support Technician
1 month ago
Stone Ridge, United States ATS Automation Full timeScientific Products, an ATS Life Sciences Company is searching for a Technical Support Specialist to support the daily operations through service, technical support, training & parts sales to our customers and service personnel for equipment manufactured by SP Scientific. Responsibilities: include the following. Other duties may be assigned.Promote customer...
-
Equipment Technical Support Technician
3 weeks ago
Stone Ridge, United States ATS Automation Full timeScientific Products, an ATS Life Sciences Company is searching for a Technical Support Specialist to support the daily operations through service, technical support, training & parts sales to our customers and service personnel for equipment manufactured by SP Scientific. Responsibilities: include the following. Other duties may be assigned.Promote customer...
-
Project Management Consultant
2 weeks ago
Juno Beach, United States SUN Technical Services Full timeBHI Energy is seeking a Project Management Consultant, for a 1+ year contract assignment, This position is responsible for daily project coordination of internal and external resources to support Development, Engineering, Estimating, Supply Chain, Scheduling, and Construction activities from pre-construction (Early Stage) up to the point of Construction for...