Crew Member

4 weeks ago

Upper Sandusky, United States Dairy Queen Full time

The Crew Member is the key service provider to our guests and is responsible for ensuring total guest satisfaction through positive engagement and interaction, consistent order accuracy, quality product presentation, and expected speed of service.


The successful Crew Member is able to:

  • Greet and positively engage guests in the restaurant.  
  • Accurately accept the guests’ orders and process payments. 
  • Address and resolve all guest inquiries and concerns in a timely manner.
  • Maintain a safe, secure, and comfortable area for guests and team members.

Requirements:

  • Must be at least 16 years of age.  No previous experience required.
  • Must have reliable transportation.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and training materials.

Physical Demands/Working Conditions

  • While performing duties of this role, the employee is regularly required to stand and walk; talk and hear to communicate with employees; and taste/smell.  The employee is frequently required to handle, feel and reach with hands and arms.  The employee is occasionally required to sit, climb, or balance; and stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to 50 pounds.  Specific vision abilities required for this role include peripheral vision and the ability to adjust focus.  The employee is occasionally exposed to cooking fumes.  The noise level in the work environment is usually moderate.

Dairy Queen® (DQ®) franchisees, employees and crew members have been focused on creating positive memories for all who touch DQ®, for over 75 years. Unlike any other quick-service brand, DQ® food and treats hold a special place in the hearts of fans of all ages, from all around the globe. That’s why DQ® fans have always been our top priority and why we continue to look for new ways to surprise and delight them. Doing so is our passion. It’s what sets DQ® restaurants apart and is what is helping us reach our vision of being the world’s favorite quick-service restaurant

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